TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is more than awesome All the details needed, step by step, so simple even I could do it
Date published: 2021-05-13
Rated 5 out of 5 by from very informative Agents were there when I needed them. Agents were helpful and very informative.
Date published: 2021-05-13
Rated 4 out of 5 by from needs some simple improvements When it's loading, please don't post a message that it's taking longer than one would expect. Please add some action graphic like your spinning circle to assure the user that it's working.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was extremely helpful this year! 2020 I filed my own taxes and helped my daughter file hers. I had regular w2 hours, 1099 and unemployment earnings to file this year. I had several questions and for the first time ever I called in for assistance. It was easy and the CPA I spoke to was very knowledgeable and made me feel at ease. My daughter had earnings from two states and differing laws. I had to call about her filing as well again very knowledgeable and helpful
Date published: 2021-05-13
Rated 5 out of 5 by from 2020 Turbo Tax Deluxe I like the program, it's easy and reliable. Please keep it low priced and I'll continue to use it.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE LOVE LOVE TURBO TAX.... I have used Turbo Tax for several years now..... easy and love knowing i have support at my fingertips....
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is the best! TurboTax ticks off all the boxes that are needed to complete the individual federal and state tax returns successfully!
Date published: 2021-05-13
Rated 5 out of 5 by from Self Tax Made Easy I was nervous about filing taxes since I just got married but the representative on the help line put my worries at ease and explained everything to me. I feel like I was in great hands when it came to filing my taxes this year. Highly Recommended!!!
Date published: 2021-05-13
Rated 5 out of 5 by from Simple Thank you. It was so easy I was able to go brain-dead a few times and still complete my taxes.
Date published: 2021-05-13
Rated 1 out of 5 by from Utterly frustrating. Can't edit forms The live support was AMAZING. But I shouldn't have needed it. There is a glitch in TurboTax online if you have to file a form 5049 and are married filing separately. It took 3 days and multiple people to come up with a hack to get around the glitch in the software. Now I can't file electronically because it doesn't recognize us. So so so so so frustrating.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1414
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is more than awesome All the details needed, step by step, so simple even I could do it
Date published: 2021-05-13
Rated 5 out of 5 by from very informative Agents were there when I needed them. Agents were helpful and very informative.
Date published: 2021-05-13
Rated 4 out of 5 by from needs some simple improvements When it's loading, please don't post a message that it's taking longer than one would expect. Please add some action graphic like your spinning circle to assure the user that it's working.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was extremely helpful this year! 2020 I filed my own taxes and helped my daughter file hers. I had regular w2 hours, 1099 and unemployment earnings to file this year. I had several questions and for the first time ever I called in for assistance. It was easy and the CPA I spoke to was very knowledgeable and made me feel at ease. My daughter had earnings from two states and differing laws. I had to call about her filing as well again very knowledgeable and helpful
Date published: 2021-05-13
Rated 5 out of 5 by from 2020 Turbo Tax Deluxe I like the program, it's easy and reliable. Please keep it low priced and I'll continue to use it.
Date published: 2021-05-13
Rated 5 out of 5 by from LOVE LOVE LOVE TURBO TAX.... I have used Turbo Tax for several years now..... easy and love knowing i have support at my fingertips....
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is the best! TurboTax ticks off all the boxes that are needed to complete the individual federal and state tax returns successfully!
Date published: 2021-05-13
Rated 5 out of 5 by from Self Tax Made Easy I was nervous about filing taxes since I just got married but the representative on the help line put my worries at ease and explained everything to me. I feel like I was in great hands when it came to filing my taxes this year. Highly Recommended!!!
Date published: 2021-05-13
Rated 5 out of 5 by from Simple Thank you. It was so easy I was able to go brain-dead a few times and still complete my taxes.
Date published: 2021-05-13
Rated 1 out of 5 by from Utterly frustrating. Can't edit forms The live support was AMAZING. But I shouldn't have needed it. There is a glitch in TurboTax online if you have to file a form 5049 and are married filing separately. It took 3 days and multiple people to come up with a hack to get around the glitch in the software. Now I can't file electronically because it doesn't recognize us. So so so so so frustrating.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1414