TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Loved Turbo Tax Live Mary Therese was amazing. She was great to give advice and answer all my question.
Date published: 2021-05-12
Rated 5 out of 5 by from CPA John was very helpful! Awesome service Turbo tax experts CPA John Futato was Awesome! Lice chat was helpful and live agent called in seconds then cpa John called while on with live agent. Kudos on all services
Date published: 2021-05-12
Rated 5 out of 5 by from all good with Turbo Tax in 2021 process of preparation was easy, clean, intuitive and complete
Date published: 2021-05-12
Rated 4 out of 5 by from Pretty Good Easy to Follow Go Back and Start Over. Yet Being Older than Most Users and Not That Tech Knowledgeable I Wish I Had Asked A Few Questions With The Live Talk.
Date published: 2021-05-12
Rated 5 out of 5 by from Doing Taxes Easy & Quick It pretty much gets all the data I need electronically including info. from last years tax return
Date published: 2021-05-12
Rated 4 out of 5 by from Hidden costs and fees We used to get a state filing with buying the deluxe package and with the buying extra State. This is now costing me an extra $150 and takes the simple $60 box to $210 with hidden fees. I see the value in the form, but not in the online filing. Filing should be included in the base cost and charged extra on additional filings. Put the $200 price on the box and be honest about it.
Date published: 2021-05-12
Rated 3 out of 5 by from Overpriced Happy Anniversary, TurboTax! We've been together for 20 years. It started out great, but the last few years have seen the relationship falter. It's time for a divorce. I want half of my money back.
Date published: 2021-05-12
Rated 5 out of 5 by from So User friendly1 I have used Turbo Tax for many years and have seen improvements along the way to assist in getting a better understanding of what the IRS is requiring and the ability to print out IRS information. I also appreciate the privacy information required to protect us from being hacked...yes, it is time consuming to have to put the information in repeatedly, but well worth the security. Thank you Turbo Tax for the continuous updates as the IRS changes throughout tax season. Great product!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax makes everything so simple! Made my submission smooth and as effortless as I could have possibly imagined. I spoke a tax expert regarding some prior year submissions and he provided understandable and direct guidance on how to address.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax makes filing easy. Turbo Tax Live expert very helpful. Pointed me in the direction to correct my taxes, where I had omitted on 1 of my 1099s.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1386
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Loved Turbo Tax Live Mary Therese was amazing. She was great to give advice and answer all my question.
Date published: 2021-05-12
Rated 5 out of 5 by from CPA John was very helpful! Awesome service Turbo tax experts CPA John Futato was Awesome! Lice chat was helpful and live agent called in seconds then cpa John called while on with live agent. Kudos on all services
Date published: 2021-05-12
Rated 5 out of 5 by from all good with Turbo Tax in 2021 process of preparation was easy, clean, intuitive and complete
Date published: 2021-05-12
Rated 4 out of 5 by from Pretty Good Easy to Follow Go Back and Start Over. Yet Being Older than Most Users and Not That Tech Knowledgeable I Wish I Had Asked A Few Questions With The Live Talk.
Date published: 2021-05-12
Rated 5 out of 5 by from Doing Taxes Easy & Quick It pretty much gets all the data I need electronically including info. from last years tax return
Date published: 2021-05-12
Rated 4 out of 5 by from Hidden costs and fees We used to get a state filing with buying the deluxe package and with the buying extra State. This is now costing me an extra $150 and takes the simple $60 box to $210 with hidden fees. I see the value in the form, but not in the online filing. Filing should be included in the base cost and charged extra on additional filings. Put the $200 price on the box and be honest about it.
Date published: 2021-05-12
Rated 3 out of 5 by from Overpriced Happy Anniversary, TurboTax! We've been together for 20 years. It started out great, but the last few years have seen the relationship falter. It's time for a divorce. I want half of my money back.
Date published: 2021-05-12
Rated 5 out of 5 by from So User friendly1 I have used Turbo Tax for many years and have seen improvements along the way to assist in getting a better understanding of what the IRS is requiring and the ability to print out IRS information. I also appreciate the privacy information required to protect us from being hacked...yes, it is time consuming to have to put the information in repeatedly, but well worth the security. Thank you Turbo Tax for the continuous updates as the IRS changes throughout tax season. Great product!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax makes everything so simple! Made my submission smooth and as effortless as I could have possibly imagined. I spoke a tax expert regarding some prior year submissions and he provided understandable and direct guidance on how to address.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax makes filing easy. Turbo Tax Live expert very helpful. Pointed me in the direction to correct my taxes, where I had omitted on 1 of my 1099s.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1386