TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Great App, issues with discounts applying The app itself is easy to use. My issues were with 3 options I had to do my processing at discounted rates. All options redirect me to the app or site, yet none applied and had no code to manually enter.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Quick and Easy. I had to do my taxes and I went from ADP to turbo tax and took less than an hour. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Good experience. Except in 2021 I got a reject and did not undetsand why. The 2022 year is great so far.
Date published: 2023-04-18
Rated 5 out of 5 by from Something I've been dreading took less than an hou TurboTax helped me do my taxes in under an hour....and it was FREE!
Date published: 2023-04-18
Rated 1 out of 5 by from Intuit Turbo Tax is a leech on society Intuit Turbo Tax is a leech on society. You all should be ashamed.
Date published: 2023-04-18
Rated 3 out of 5 by from As usual reviewing the 1040 form for household employees was problematic this year. I didn't have any household employees, so every time i checked no for a box, it returned me to the review screen and i felt like i was goign in and out of the same form repeatedly and in the glitchiest way possible
Date published: 2023-04-18
Rated 5 out of 5 by from Six years in a row - never fails to be great! We have filed our taxes on our own through TurboTax for the past six years, and I continue to recommend it to people as a one stop shop for all of your tax needs. For us, with straightforward documents, and reoccurring info, it’s the perfect solution to hassle free taxes. I can file my taxes in under an hour with confidence that my personal info is protected and I am getting everything that I need. Can’t recommend it enough!
Date published: 2023-04-18
Rated 1 out of 5 by from obnoxious fees TurboTax is extremely convenient and easy to use. It also adds fees upon fees in the most obnoxious manner possible. This website shouldn't exist and I'll be glad to learn to do this by hand next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Service Great fast service ! Thank you! Always fast and accurate!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is Great Easy to use, and help is just a click away if you need it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great App, issues with discounts applying The app itself is easy to use. My issues were with 3 options I had to do my processing at discounted rates. All options redirect me to the app or site, yet none applied and had no code to manually enter.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Quick and Easy. I had to do my taxes and I went from ADP to turbo tax and took less than an hour. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Good experience. Except in 2021 I got a reject and did not undetsand why. The 2022 year is great so far.
Date published: 2023-04-18
Rated 5 out of 5 by from Something I've been dreading took less than an hou TurboTax helped me do my taxes in under an hour....and it was FREE!
Date published: 2023-04-18
Rated 1 out of 5 by from Intuit Turbo Tax is a leech on society Intuit Turbo Tax is a leech on society. You all should be ashamed.
Date published: 2023-04-18
Rated 3 out of 5 by from As usual reviewing the 1040 form for household employees was problematic this year. I didn't have any household employees, so every time i checked no for a box, it returned me to the review screen and i felt like i was goign in and out of the same form repeatedly and in the glitchiest way possible
Date published: 2023-04-18
Rated 5 out of 5 by from Six years in a row - never fails to be great! We have filed our taxes on our own through TurboTax for the past six years, and I continue to recommend it to people as a one stop shop for all of your tax needs. For us, with straightforward documents, and reoccurring info, it’s the perfect solution to hassle free taxes. I can file my taxes in under an hour with confidence that my personal info is protected and I am getting everything that I need. Can’t recommend it enough!
Date published: 2023-04-18
Rated 1 out of 5 by from obnoxious fees TurboTax is extremely convenient and easy to use. It also adds fees upon fees in the most obnoxious manner possible. This website shouldn't exist and I'll be glad to learn to do this by hand next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Service Great fast service ! Thank you! Always fast and accurate!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is Great Easy to use, and help is just a click away if you need it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1332