TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
AME77 from
Great App, issues with discounts applying
The app itself is easy to use. My issues were with 3 options I had to do my processing at discounted rates. All options redirect me to the app or site, yet none applied and had no code to manually enter.
Date published: 2023-04-18
Rated 5 out of 5 by
Quickneasytaxes from
Quick and Easy
Quick and Easy. I had to do my taxes and I went from ADP to turbo tax and took less than an hour. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by
Tony Kottenbrock from
Awesome
Good experience. Except in 2021 I got a reject and did not undetsand why. The 2022 year is great so far.
Date published: 2023-04-18
Rated 5 out of 5 by
SadieJayne from
Something I've been dreading took less than an hou
TurboTax helped me do my taxes in under an hour....and it was FREE!
Date published: 2023-04-18
Rated 1 out of 5 by
Adam M95 from
Intuit Turbo Tax is a leech on society
Intuit Turbo Tax is a leech on society. You all should be ashamed.
Date published: 2023-04-18
Rated 3 out of 5 by
5 grand poorer from
As usual
reviewing the 1040 form for household employees was problematic this year. I didn't have any household employees, so every time i checked no for a box, it returned me to the review screen and i felt like i was goign in and out of the same form repeatedly and in the glitchiest way possible
Date published: 2023-04-18
Rated 5 out of 5 by
NataliaTroesch22 from
Six years in a row - never fails to be great!
We have filed our taxes on our own through TurboTax for the past six years, and I continue to recommend it to people as a one stop shop for all of your tax needs. For us, with straightforward documents, and reoccurring info, it’s the perfect solution to hassle free taxes. I can file my taxes in under an hour with confidence that my personal info is protected and I am getting everything that I need. Can’t recommend it enough!
Date published: 2023-04-18
Rated 1 out of 5 by
Jeremy9393 from
obnoxious fees
TurboTax is extremely convenient and easy to use. It also adds fees upon fees in the most obnoxious manner possible. This website shouldn't exist and I'll be glad to learn to do this by hand next year.
Date published: 2023-04-18
Rated 5 out of 5 by
Al Trevs from
Awesome Service
Great fast service ! Thank you! Always fast and accurate!
Date published: 2023-04-18
Rated 4 out of 5 by
KevinS14 from
Turbo Tax is Great
Easy to use, and help is just a click away if you need it.
All TurboTax® Offerings Reviews - Page 1332
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
AME77 from
Great App, issues with discounts applying
The app itself is easy to use. My issues were with 3 options I had to do my processing at discounted rates. All options redirect me to the app or site, yet none applied and had no code to manually enter.
Date published: 2023-04-18
Rated 5 out of 5 by
Quickneasytaxes from
Quick and Easy
Quick and Easy. I had to do my taxes and I went from ADP to turbo tax and took less than an hour. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by
Tony Kottenbrock from
Awesome
Good experience. Except in 2021 I got a reject and did not undetsand why. The 2022 year is great so far.
Date published: 2023-04-18
Rated 5 out of 5 by
SadieJayne from
Something I've been dreading took less than an hou
TurboTax helped me do my taxes in under an hour....and it was FREE!
Date published: 2023-04-18
Rated 1 out of 5 by
Adam M95 from
Intuit Turbo Tax is a leech on society
Intuit Turbo Tax is a leech on society. You all should be ashamed.
Date published: 2023-04-18
Rated 3 out of 5 by
5 grand poorer from
As usual
reviewing the 1040 form for household employees was problematic this year. I didn't have any household employees, so every time i checked no for a box, it returned me to the review screen and i felt like i was goign in and out of the same form repeatedly and in the glitchiest way possible
Date published: 2023-04-18
Rated 5 out of 5 by
NataliaTroesch22 from
Six years in a row - never fails to be great!
We have filed our taxes on our own through TurboTax for the past six years, and I continue to recommend it to people as a one stop shop for all of your tax needs. For us, with straightforward documents, and reoccurring info, it’s the perfect solution to hassle free taxes. I can file my taxes in under an hour with confidence that my personal info is protected and I am getting everything that I need. Can’t recommend it enough!
Date published: 2023-04-18
Rated 1 out of 5 by
Jeremy9393 from
obnoxious fees
TurboTax is extremely convenient and easy to use. It also adds fees upon fees in the most obnoxious manner possible. This website shouldn't exist and I'll be glad to learn to do this by hand next year.
Date published: 2023-04-18
Rated 5 out of 5 by
Al Trevs from
Awesome Service
Great fast service ! Thank you! Always fast and accurate!
Date published: 2023-04-18
Rated 4 out of 5 by
KevinS14 from
Turbo Tax is Great
Easy to use, and help is just a click away if you need it.
All TurboTax® Offerings Reviews - Page 1332
Date published: 2023-04-18