TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great! Easy to follow, even for someone non-legaleeze savvy.
Date published: 2022-04-18
Rated 5 out of 5 by from As easy as it could be. Seems each year government makes it harder and harder and wants more. Turbo tax does a good job of making taxes as painless as they can.
Date published: 2022-04-18
Rated 3 out of 5 by from Basically, the same. I've used H&R Block's Tax Cut software for 20 years now. Over the years they have continued to increase their prices just to keep the same level of services provided. With the latest price increase last year I decided to give Turbotax a try. They have branched out into so many different services and speak highly of what they can do for you. So this year I went for it! The software and processes are so close that only looking at the user interface is how I could tell the difference. Aside from that Turbotax is a little bit MORE expensive. I guess I'm disappointed. Perhaps the service partnerships is where I might find advantage?
Date published: 2022-04-18
Rated 1 out of 5 by from You lost a customer of 17 years I have used TurboTax Deluxe or Premier for 17 years. This is the first time that the online version was superior to the "disk" version. I was really upset when I learned that the online version supported crypto, whereas the "disk version did not. VERY SAD!! And if you bought the "disk" version you could not use the online crypto tools..... WHY???
Date published: 2022-04-18
Rated 5 out of 5 by from Used Turbo Tax for years Turbo Tax has never failed me. It is simple to use even when I had rental properties. Love it!
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and Easy!! Makes Taxes a much quicker process and easier to understand
Date published: 2022-04-18
Rated 2 out of 5 by from Used to be better I'm noticing it more and more about how Turbotax can make over what the software costs rather than the main objective of finishing your taxes properly. Not sure I'll continue using Turbotax anymore.
Date published: 2022-04-18
Rated 1 out of 5 by from Its been so complicated this year Its been so complicated this year and I was not aware about an additional payment of $49 to cover state taxes...they just added it to my payment in the end...what a shame!!! very disappointed after 5 years of using TurboTax. Will look for different options next year.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbotax got the job done! I had some trouble with a few things but that is just part of doing taxes. One thing that really helped me was the "contact us" button. It allowed me to get in contact with a representative who was able to walk me through the confusing parts. Turbotax allowed me to do my taxes for free and last minute really.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax does the job TurboTax software does the job relatively pain free!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1311
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great! Easy to follow, even for someone non-legaleeze savvy.
Date published: 2022-04-18
Rated 5 out of 5 by from As easy as it could be. Seems each year government makes it harder and harder and wants more. Turbo tax does a good job of making taxes as painless as they can.
Date published: 2022-04-18
Rated 3 out of 5 by from Basically, the same. I've used H&R Block's Tax Cut software for 20 years now. Over the years they have continued to increase their prices just to keep the same level of services provided. With the latest price increase last year I decided to give Turbotax a try. They have branched out into so many different services and speak highly of what they can do for you. So this year I went for it! The software and processes are so close that only looking at the user interface is how I could tell the difference. Aside from that Turbotax is a little bit MORE expensive. I guess I'm disappointed. Perhaps the service partnerships is where I might find advantage?
Date published: 2022-04-18
Rated 1 out of 5 by from You lost a customer of 17 years I have used TurboTax Deluxe or Premier for 17 years. This is the first time that the online version was superior to the "disk" version. I was really upset when I learned that the online version supported crypto, whereas the "disk version did not. VERY SAD!! And if you bought the "disk" version you could not use the online crypto tools..... WHY???
Date published: 2022-04-18
Rated 5 out of 5 by from Used Turbo Tax for years Turbo Tax has never failed me. It is simple to use even when I had rental properties. Love it!
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and Easy!! Makes Taxes a much quicker process and easier to understand
Date published: 2022-04-18
Rated 2 out of 5 by from Used to be better I'm noticing it more and more about how Turbotax can make over what the software costs rather than the main objective of finishing your taxes properly. Not sure I'll continue using Turbotax anymore.
Date published: 2022-04-18
Rated 1 out of 5 by from Its been so complicated this year Its been so complicated this year and I was not aware about an additional payment of $49 to cover state taxes...they just added it to my payment in the end...what a shame!!! very disappointed after 5 years of using TurboTax. Will look for different options next year.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbotax got the job done! I had some trouble with a few things but that is just part of doing taxes. One thing that really helped me was the "contact us" button. It allowed me to get in contact with a representative who was able to walk me through the confusing parts. Turbotax allowed me to do my taxes for free and last minute really.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax does the job TurboTax software does the job relatively pain free!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1311