TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
Ms Wells from
Very User Friendly
I like how user friendly Turbo Tax is. I also appreciate that there's a live person to speak with if necessary.
Date published: 2023-04-18
Rated 1 out of 5 by
123Marz from
Frustrating
Software is not as intuitive or helpful as it was in previous years. I have been using Turbo Tax since 2005 and found this 2022 version to be very frustrating. It was difficult to get clarification and find answers. I have a rental property and children in both HS & college. I found several times where it asked me for information from the previous years taxes. It imported the 2021 tax return and that information should have auto-filled, so I only had to confirm for accuracy, but it didn't and I had to manually enter. I didn't finish my return feeling very reassured that the proper questions were asked and information was correct. Unfortunately I'm not sure I'll purchase again as each year it gets progressively worse. On the bright side...I completed my child's free tax return using FreeTaxUSA and couldn't believe how detailed the questions were. It was very eye opening just how poor the Turbo Tax software has become over the years.
Date published: 2023-04-18
Rated 4 out of 5 by
Joe Dough from
Gets the job done
Gets the job done. Don't understand what I do wrong when it asks me to review
Date published: 2023-04-18
Rated 4 out of 5 by
So Amazed from
Turbo Tax is User Friendly
I've been using Turbo Tax for over 10 years to prepare my returns and this year the program seemed to be a little more easier to navigate and get answers to some of my questions.
Date published: 2023-04-18
Rated 5 out of 5 by
Anthony 16 from
Turbo Tax is easy navigation.
If it's something I don't understand, I can go to your information box .
Date published: 2023-04-18
Rated 5 out of 5 by
Cute Couple from
So easy to use
Love the prompts and guides and extra information when I didn't understand something.
Date published: 2023-04-18
Rated 4 out of 5 by
Ed Pitts from
Turbo review
It works as expected and is quite simple. I had good support from the CPA.
Date published: 2023-04-18
Rated 4 out of 5 by
Ronaldo felix from
False Price
Sure it was ease of use, but in the beginning for prices they only show you the federal prices for filing your taxes and then final through in the additional price for state filing.
Date published: 2023-04-18
Rated 5 out of 5 by
flb66 from
Turbo Tax is awesome
Make filing my taxes easy and love the way it just moves me through the process.
Date published: 2023-04-18
Rated 2 out of 5 by
Randy5245 from
Quirky
I have used Turbotax for years but this year there were too man quirks - information not carrying over, file corruptions, etc.
All TurboTax® Offerings Reviews - Page 1291
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ms Wells from
Very User Friendly
I like how user friendly Turbo Tax is. I also appreciate that there's a live person to speak with if necessary.
Date published: 2023-04-18
Rated 1 out of 5 by
123Marz from
Frustrating
Software is not as intuitive or helpful as it was in previous years. I have been using Turbo Tax since 2005 and found this 2022 version to be very frustrating. It was difficult to get clarification and find answers. I have a rental property and children in both HS & college. I found several times where it asked me for information from the previous years taxes. It imported the 2021 tax return and that information should have auto-filled, so I only had to confirm for accuracy, but it didn't and I had to manually enter. I didn't finish my return feeling very reassured that the proper questions were asked and information was correct. Unfortunately I'm not sure I'll purchase again as each year it gets progressively worse. On the bright side...I completed my child's free tax return using FreeTaxUSA and couldn't believe how detailed the questions were. It was very eye opening just how poor the Turbo Tax software has become over the years.
Date published: 2023-04-18
Rated 4 out of 5 by
Joe Dough from
Gets the job done
Gets the job done. Don't understand what I do wrong when it asks me to review
Date published: 2023-04-18
Rated 4 out of 5 by
So Amazed from
Turbo Tax is User Friendly
I've been using Turbo Tax for over 10 years to prepare my returns and this year the program seemed to be a little more easier to navigate and get answers to some of my questions.
Date published: 2023-04-18
Rated 5 out of 5 by
Anthony 16 from
Turbo Tax is easy navigation.
If it's something I don't understand, I can go to your information box .
Date published: 2023-04-18
Rated 5 out of 5 by
Cute Couple from
So easy to use
Love the prompts and guides and extra information when I didn't understand something.
Date published: 2023-04-18
Rated 4 out of 5 by
Ed Pitts from
Turbo review
It works as expected and is quite simple. I had good support from the CPA.
Date published: 2023-04-18
Rated 4 out of 5 by
Ronaldo felix from
False Price
Sure it was ease of use, but in the beginning for prices they only show you the federal prices for filing your taxes and then final through in the additional price for state filing.
Date published: 2023-04-18
Rated 5 out of 5 by
flb66 from
Turbo Tax is awesome
Make filing my taxes easy and love the way it just moves me through the process.
Date published: 2023-04-18
Rated 2 out of 5 by
Randy5245 from
Quirky
I have used Turbotax for years but this year there were too man quirks - information not carrying over, file corruptions, etc.
All TurboTax® Offerings Reviews - Page 1291
Date published: 2023-04-18