TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from mixed review customer service is great. However, don't appreciate that you nickel and dime for everything, first have to pay for program, then pay cuz need to file in a second state, then have to pay to e-file the states.
Date published: 2021-05-13
Rated 4 out of 5 by from TT21 Slightly frustrating on my own accord not having filed my taxes the previous year.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax was great The 2020 tax was very complex with several new things to report that did not have before: my Company extra bonus / retirement package, house sale and my wife new LLC business. TurboTax covered all and when the help information was not sufficient, I sent question to the community and did a live chat that provided all clarifications I needed. I'm confident my taxes were done right and using all possible deductions. Despite the complexities, I was surprised how easy I went through the whole process. In summary, great product!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Great Used this product for years and like the way it walks you through things. Simple and easy
Date published: 2021-05-13
Rated 5 out of 5 by from Great! Turbo tax was very easy to use to file my taxes. I was done in minutes.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is wonderful! Turbo Tax is very easy to use! It is very visual, and helpful!
Date published: 2021-05-13
Rated 3 out of 5 by from Software is good, but there are issues The software is great and super user friendly, for the most part. My complaint is not being able to automatically transfer from online to desktop. And when I logged in online to get my docs from last year it would not load my documents. If you are going to not be able to automatically tie everything together it needs to be easier to get what you need
Date published: 2021-05-13
Rated 3 out of 5 by from Basicly Fine A friend helped me with getting started. I would use your program again.
Date published: 2021-05-13
Rated 3 out of 5 by from not as pleased this time When downloading the disk, it instructed to click on turbotax.exe. After MANY attempts and it not down loading I finally tried the file w/o .exe and it downloaded. It would also be great if each segment during download gave a time frame as to how long it would take. I have never taken this much time and had the confusion as with his yrs version.
Date published: 2021-05-13
Rated 5 out of 5 by from Tbo Tax Is Great! I have used Turbo Tax since 2000, never has issues! Great Detail and good step by step guidance!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1291
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from mixed review customer service is great. However, don't appreciate that you nickel and dime for everything, first have to pay for program, then pay cuz need to file in a second state, then have to pay to e-file the states.
Date published: 2021-05-13
Rated 4 out of 5 by from TT21 Slightly frustrating on my own accord not having filed my taxes the previous year.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax was great The 2020 tax was very complex with several new things to report that did not have before: my Company extra bonus / retirement package, house sale and my wife new LLC business. TurboTax covered all and when the help information was not sufficient, I sent question to the community and did a live chat that provided all clarifications I needed. I'm confident my taxes were done right and using all possible deductions. Despite the complexities, I was surprised how easy I went through the whole process. In summary, great product!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Great Used this product for years and like the way it walks you through things. Simple and easy
Date published: 2021-05-13
Rated 5 out of 5 by from Great! Turbo tax was very easy to use to file my taxes. I was done in minutes.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is wonderful! Turbo Tax is very easy to use! It is very visual, and helpful!
Date published: 2021-05-13
Rated 3 out of 5 by from Software is good, but there are issues The software is great and super user friendly, for the most part. My complaint is not being able to automatically transfer from online to desktop. And when I logged in online to get my docs from last year it would not load my documents. If you are going to not be able to automatically tie everything together it needs to be easier to get what you need
Date published: 2021-05-13
Rated 3 out of 5 by from Basicly Fine A friend helped me with getting started. I would use your program again.
Date published: 2021-05-13
Rated 3 out of 5 by from not as pleased this time When downloading the disk, it instructed to click on turbotax.exe. After MANY attempts and it not down loading I finally tried the file w/o .exe and it downloaded. It would also be great if each segment during download gave a time frame as to how long it would take. I have never taken this much time and had the confusion as with his yrs version.
Date published: 2021-05-13
Rated 5 out of 5 by from Tbo Tax Is Great! I have used Turbo Tax since 2000, never has issues! Great Detail and good step by step guidance!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1291