TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from turbo tax review After 10 years the information is preloaded and can be updated quickly
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is great! I like this software. I have been using it since 2007.
Date published: 2021-05-13
Rated 1 out of 5 by from DO NOT BUY CD, I like the online version better I always used the online version and had really good tax professionals to answer all of my tax questions. This year I purchased TurboTax in Costco and when I call the support the "tax specialists" did not want to explain anything. All my questions were answered with only yes/no/sure. I tried so hard to see if I could convert to online live version so I could have a real professional to review my tax but no luck. I will NEVER BUY CD version of Turbotax again. CD is for accountants, not for general public audience.
Date published: 2021-05-13
Rated 4 out of 5 by from Ok service but the pricing should be more upfront The process is ok, but I think the pricing should be more upfront. To find out at the very end that there is a charge for state and then another charge having the payment taken out of the return, doesn't seem forthright.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is great! This was the first time I did this on my own. I feel good about how it went. Turbo Tax made it fairly easy!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Fantastic! I've always felt a bit intimidated to do my own taxes, especially with the extra forms included as a business owner/sole-proprietor -- and I never wanted to mess anything up or miss out any deductions. With the encouragement of another Turbo Tax user, I gave it a whirl and used the extra Turbo Tax chat service. The process was simple and I look forward to using it again next year!
Date published: 2021-05-13
Rated 5 out of 5 by from Good filing experience Really enjoyed the ease of use of the TurboTax software.
Date published: 2021-05-13
Rated 5 out of 5 by from I did it! I did my own taxes all by myself at the age of 66! Took three hours but still! So easy and online help was available.
Date published: 2021-05-13
Rated 5 out of 5 by from great experience My live tax person was fantastic and able to help me with all my questions thank you
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great Turbo tax was easy. I will be doing it again next year.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1262
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax review After 10 years the information is preloaded and can be updated quickly
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is great! I like this software. I have been using it since 2007.
Date published: 2021-05-13
Rated 1 out of 5 by from DO NOT BUY CD, I like the online version better I always used the online version and had really good tax professionals to answer all of my tax questions. This year I purchased TurboTax in Costco and when I call the support the "tax specialists" did not want to explain anything. All my questions were answered with only yes/no/sure. I tried so hard to see if I could convert to online live version so I could have a real professional to review my tax but no luck. I will NEVER BUY CD version of Turbotax again. CD is for accountants, not for general public audience.
Date published: 2021-05-13
Rated 4 out of 5 by from Ok service but the pricing should be more upfront The process is ok, but I think the pricing should be more upfront. To find out at the very end that there is a charge for state and then another charge having the payment taken out of the return, doesn't seem forthright.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is great! This was the first time I did this on my own. I feel good about how it went. Turbo Tax made it fairly easy!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Fantastic! I've always felt a bit intimidated to do my own taxes, especially with the extra forms included as a business owner/sole-proprietor -- and I never wanted to mess anything up or miss out any deductions. With the encouragement of another Turbo Tax user, I gave it a whirl and used the extra Turbo Tax chat service. The process was simple and I look forward to using it again next year!
Date published: 2021-05-13
Rated 5 out of 5 by from Good filing experience Really enjoyed the ease of use of the TurboTax software.
Date published: 2021-05-13
Rated 5 out of 5 by from I did it! I did my own taxes all by myself at the age of 66! Took three hours but still! So easy and online help was available.
Date published: 2021-05-13
Rated 5 out of 5 by from great experience My live tax person was fantastic and able to help me with all my questions thank you
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great Turbo tax was easy. I will be doing it again next year.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1262