TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from No Crypto help on desktop :( would like parity with the web product. Otherwise the product works!
Date published: 2021-05-16
Rated 3 out of 5 by from Inexplicable need to provide info TurboTax already I did my taxes using Turbo Tax last year (and the year before). When I started this year I imported my 2019 tax return. However, the program kept asking to get info from last year's tax return, specific info from specific lines. Turbo Tax should have this info and I shouldn't have needed to type in info from last year's return. Also needed to add in my bank info 2 separate times (each time I needed to provide the info twice to confirm accuracy).
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome Very helpful! Have been using Turbo Tax! for years
Date published: 2021-05-16
Rated 2 out of 5 by from nearly impossible to use if you owe taxes couldn't remember login info. went in an endless circle of entering codes just to pay. probably wont use again. I've been using for at least 10 yeas
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy! Simple product that works well and as advertised!!
Date published: 2021-05-16
Rated 5 out of 5 by from Good It was good. I will use Turbo Tax again. Thank you.
Date published: 2021-05-16
Rated 5 out of 5 by from First Time User Super easy to understand and use! Help tools for explanation were clear and helpful!
Date published: 2021-05-16
Rated 5 out of 5 by from Thank you for going the extra mile! I want to thank expert advisor Kimberlee for searching the tax code and for the multitude of counsel she employed to persevere and get the job done right! She wouldn't give up until it was complete and correct. I am blessed to have met her and everyone involved in helping me this evening…God bless you!
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Process Easy step by step process which walked me through with no problem.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and easy finished my taxes in 30 minutes. The free version is all you need if your single and don't own crypto.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1111
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from No Crypto help on desktop :( would like parity with the web product. Otherwise the product works!
Date published: 2021-05-16
Rated 3 out of 5 by from Inexplicable need to provide info TurboTax already I did my taxes using Turbo Tax last year (and the year before). When I started this year I imported my 2019 tax return. However, the program kept asking to get info from last year's tax return, specific info from specific lines. Turbo Tax should have this info and I shouldn't have needed to type in info from last year's return. Also needed to add in my bank info 2 separate times (each time I needed to provide the info twice to confirm accuracy).
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome Very helpful! Have been using Turbo Tax! for years
Date published: 2021-05-16
Rated 2 out of 5 by from nearly impossible to use if you owe taxes couldn't remember login info. went in an endless circle of entering codes just to pay. probably wont use again. I've been using for at least 10 yeas
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy! Simple product that works well and as advertised!!
Date published: 2021-05-16
Rated 5 out of 5 by from Good It was good. I will use Turbo Tax again. Thank you.
Date published: 2021-05-16
Rated 5 out of 5 by from First Time User Super easy to understand and use! Help tools for explanation were clear and helpful!
Date published: 2021-05-16
Rated 5 out of 5 by from Thank you for going the extra mile! I want to thank expert advisor Kimberlee for searching the tax code and for the multitude of counsel she employed to persevere and get the job done right! She wouldn't give up until it was complete and correct. I am blessed to have met her and everyone involved in helping me this evening…God bless you!
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Process Easy step by step process which walked me through with no problem.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and easy finished my taxes in 30 minutes. The free version is all you need if your single and don't own crypto.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1111