TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2021 I upgraded from Deluxe to Premier last year and had no real issues then. The version this year seemed much more complicated and had a lot of sections where I had no data.. It was confusing as to what info was being looked for. This is still the easiest way to do taxes
Date published: 2022-04-18
Rated 5 out of 5 by from User friendly Love the feature that uploads your w2s through ADP
Date published: 2022-04-18
Rated 4 out of 5 by from Allows to file multiple states at once! I like TURBOTAX because allow me to file more than one state tax: that IS awesome!! However, I recommend anyone under such need to choose at least the Deluxe Live version, it helped my in FY 2020 and FY 2021 filings to have the guidance of product specialists, experts and even resourcing to the live Accounting Expert. This year was glitch that kept me having to delete and refile one of the states and a must say Turbotax staff is super tenacious: we were hourS going over until got to resolve must, so it was "fileable".
Date published: 2022-04-18
Rated 3 out of 5 by from Review I have used TT for about 20 years and i like the overall experience. However WHY DO I HAVE TO RESUBMIT SOOOOOOOOOOOOOOOOOOOO MANY TIMES OVER REPTETITIVE INFORMATION????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Date published: 2022-04-18
Rated 5 out of 5 by from Like An Old Friend... ...TurboTax is there when you need it. Carries info over from year to year, saving time & aggravation. Intuitive and great on-line support when needed!
Date published: 2022-04-18
Rated 4 out of 5 by from Very Combenient and Informative at Processings The live gentleman that helped me was very informative regarding my roll-over questions.
Date published: 2022-04-18
Rated 2 out of 5 by from This stinks i don't like that it seems like they TRICK you into buying an upgraded version. I dont think i needed what i ended up paying for. Then they keep pushing higher upgrades.
Date published: 2022-04-18
Rated 3 out of 5 by from Tubo Tax is OK The desktop version is a bit pricey but ease of use makes it bearable.
Date published: 2022-04-18
Rated 5 out of 5 by from solid product I have used Turbo Tax Deluxe-CD/download for about 10 years now and have been very happy with the results. I'm able to steer through a lot of tax details with guidance from the program. I will continue to use this product.
Date published: 2022-04-18
Rated 3 out of 5 by from Not confident I’m getting the best return possible The tax expert was not familiar with travel nursing tax returns. She had to research a lot of my questions and had to go back and forth on several documents. I’m not as confident with my return results this year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1105
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2021 I upgraded from Deluxe to Premier last year and had no real issues then. The version this year seemed much more complicated and had a lot of sections where I had no data.. It was confusing as to what info was being looked for. This is still the easiest way to do taxes
Date published: 2022-04-18
Rated 5 out of 5 by from User friendly Love the feature that uploads your w2s through ADP
Date published: 2022-04-18
Rated 4 out of 5 by from Allows to file multiple states at once! I like TURBOTAX because allow me to file more than one state tax: that IS awesome!! However, I recommend anyone under such need to choose at least the Deluxe Live version, it helped my in FY 2020 and FY 2021 filings to have the guidance of product specialists, experts and even resourcing to the live Accounting Expert. This year was glitch that kept me having to delete and refile one of the states and a must say Turbotax staff is super tenacious: we were hourS going over until got to resolve must, so it was "fileable".
Date published: 2022-04-18
Rated 3 out of 5 by from Review I have used TT for about 20 years and i like the overall experience. However WHY DO I HAVE TO RESUBMIT SOOOOOOOOOOOOOOOOOOOO MANY TIMES OVER REPTETITIVE INFORMATION????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Date published: 2022-04-18
Rated 5 out of 5 by from Like An Old Friend... ...TurboTax is there when you need it. Carries info over from year to year, saving time & aggravation. Intuitive and great on-line support when needed!
Date published: 2022-04-18
Rated 4 out of 5 by from Very Combenient and Informative at Processings The live gentleman that helped me was very informative regarding my roll-over questions.
Date published: 2022-04-18
Rated 2 out of 5 by from This stinks i don't like that it seems like they TRICK you into buying an upgraded version. I dont think i needed what i ended up paying for. Then they keep pushing higher upgrades.
Date published: 2022-04-18
Rated 3 out of 5 by from Tubo Tax is OK The desktop version is a bit pricey but ease of use makes it bearable.
Date published: 2022-04-18
Rated 5 out of 5 by from solid product I have used Turbo Tax Deluxe-CD/download for about 10 years now and have been very happy with the results. I'm able to steer through a lot of tax details with guidance from the program. I will continue to use this product.
Date published: 2022-04-18
Rated 3 out of 5 by from Not confident I’m getting the best return possible The tax expert was not familiar with travel nursing tax returns. She had to research a lot of my questions and had to go back and forth on several documents. I’m not as confident with my return results this year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1105