TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 1 out of 5 by
field keeps saying alread from
The link up to my Intuit "master account" useless.
The program works okay. The link up to my Intuit account to download state programs, pay for state submissions, etc doesn't work. Had to call yesterday to get help getting a state download. Had to pay for my state submission today using GUEST form. So much for a master account which lets me get to all things Intuit - you gotta fix it.
Date published: 2023-04-18
Rated 2 out of 5 by
Renique from
Overpriced
Too expensive for no reason. It should be free unless they have a live person reviewing and consultating. Also we get lured in with discounts that never actually apply
Date published: 2023-04-18
Rated 1 out of 5 by
teresa7119 from
the must frustrating taxes i have ever done
Turbo tax was horrible when filing taxes for an active duty military personnel. my taxes were rejected so many times, I lost count. I have used Turbo Tax for years. This will be my last time. No support at all, just trying constantly to upsell their product.
Date published: 2023-04-18
Rated 5 out of 5 by
Topher1916 from
Thanks TurboTax
TurboTax made it super easy to file my taxes. Thank you so much.
Date published: 2023-04-18
Rated 5 out of 5 by
PaddyDee from
Love how easy Turbo Tax is!
This format was incredibly easy to use and I loved how I could just upload images of the necessary documents (W-2 and 1098-T, for example). What a time saver! I will use this again in the future for sure.
Date published: 2023-04-18
Rated 5 out of 5 by
BigdogBg from
Simple and Complete Process
This was my first time processing my tax returns using TurboTax. I found the process to be simple and complete.
Date published: 2023-04-18
Rated 5 out of 5 by
Kenburb from
Excellent
Turbo Tax made it easy to file my return and always had help when needed
Date published: 2023-04-18
Rated 5 out of 5 by
TaxesAreMyBane from
Best software for taxes
I get more back from IRS when I use TurboTax. Previously, I did my taxes myself or used a box tax store.
Date published: 2023-04-18
Rated 5 out of 5 by
Winnie 888 from
Chat works
Kathleen was wonderful. She was friendly and professional. Thanks for your help.
Date published: 2023-04-18
Rated 4 out of 5 by
cesflores85 from
Quick and effective process
Easy and quick for someone that doesnt have any type of experience
All TurboTax® Offerings Reviews - Page 1014
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
field keeps saying alread from
The link up to my Intuit "master account" useless.
The program works okay. The link up to my Intuit account to download state programs, pay for state submissions, etc doesn't work. Had to call yesterday to get help getting a state download. Had to pay for my state submission today using GUEST form. So much for a master account which lets me get to all things Intuit - you gotta fix it.
Date published: 2023-04-18
Rated 2 out of 5 by
Renique from
Overpriced
Too expensive for no reason. It should be free unless they have a live person reviewing and consultating. Also we get lured in with discounts that never actually apply
Date published: 2023-04-18
Rated 1 out of 5 by
teresa7119 from
the must frustrating taxes i have ever done
Turbo tax was horrible when filing taxes for an active duty military personnel. my taxes were rejected so many times, I lost count. I have used Turbo Tax for years. This will be my last time. No support at all, just trying constantly to upsell their product.
Date published: 2023-04-18
Rated 5 out of 5 by
Topher1916 from
Thanks TurboTax
TurboTax made it super easy to file my taxes. Thank you so much.
Date published: 2023-04-18
Rated 5 out of 5 by
PaddyDee from
Love how easy Turbo Tax is!
This format was incredibly easy to use and I loved how I could just upload images of the necessary documents (W-2 and 1098-T, for example). What a time saver! I will use this again in the future for sure.
Date published: 2023-04-18
Rated 5 out of 5 by
BigdogBg from
Simple and Complete Process
This was my first time processing my tax returns using TurboTax. I found the process to be simple and complete.
Date published: 2023-04-18
Rated 5 out of 5 by
Kenburb from
Excellent
Turbo Tax made it easy to file my return and always had help when needed
Date published: 2023-04-18
Rated 5 out of 5 by
TaxesAreMyBane from
Best software for taxes
I get more back from IRS when I use TurboTax. Previously, I did my taxes myself or used a box tax store.
Date published: 2023-04-18
Rated 5 out of 5 by
Winnie 888 from
Chat works
Kathleen was wonderful. She was friendly and professional. Thanks for your help.
Date published: 2023-04-18
Rated 4 out of 5 by
cesflores85 from
Quick and effective process
Easy and quick for someone that doesnt have any type of experience
All TurboTax® Offerings Reviews - Page 1014
Date published: 2023-04-18