TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from The link up to my Intuit "master account" useless. The program works okay. The link up to my Intuit account to download state programs, pay for state submissions, etc doesn't work. Had to call yesterday to get help getting a state download. Had to pay for my state submission today using GUEST form. So much for a master account which lets me get to all things Intuit - you gotta fix it.
Date published: 2023-04-18
Rated 2 out of 5 by from Overpriced Too expensive for no reason. It should be free unless they have a live person reviewing and consultating. Also we get lured in with discounts that never actually apply
Date published: 2023-04-18
Rated 1 out of 5 by from the must frustrating taxes i have ever done Turbo tax was horrible when filing taxes for an active duty military personnel. my taxes were rejected so many times, I lost count. I have used Turbo Tax for years. This will be my last time. No support at all, just trying constantly to upsell their product.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks TurboTax TurboTax made it super easy to file my taxes. Thank you so much.
Date published: 2023-04-18
Rated 5 out of 5 by from Love how easy Turbo Tax is! This format was incredibly easy to use and I loved how I could just upload images of the necessary documents (W-2 and 1098-T, for example). What a time saver! I will use this again in the future for sure.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple and Complete Process This was my first time processing my tax returns using TurboTax. I found the process to be simple and complete.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Turbo Tax made it easy to file my return and always had help when needed
Date published: 2023-04-18
Rated 5 out of 5 by from Best software for taxes I get more back from IRS when I use TurboTax. Previously, I did my taxes myself or used a box tax store.
Date published: 2023-04-18
Rated 5 out of 5 by from Chat works Kathleen was wonderful. She was friendly and professional. Thanks for your help.
Date published: 2023-04-18
Rated 4 out of 5 by from Quick and effective process Easy and quick for someone that doesnt have any type of experience
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1014
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The link up to my Intuit "master account" useless. The program works okay. The link up to my Intuit account to download state programs, pay for state submissions, etc doesn't work. Had to call yesterday to get help getting a state download. Had to pay for my state submission today using GUEST form. So much for a master account which lets me get to all things Intuit - you gotta fix it.
Date published: 2023-04-18
Rated 2 out of 5 by from Overpriced Too expensive for no reason. It should be free unless they have a live person reviewing and consultating. Also we get lured in with discounts that never actually apply
Date published: 2023-04-18
Rated 1 out of 5 by from the must frustrating taxes i have ever done Turbo tax was horrible when filing taxes for an active duty military personnel. my taxes were rejected so many times, I lost count. I have used Turbo Tax for years. This will be my last time. No support at all, just trying constantly to upsell their product.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks TurboTax TurboTax made it super easy to file my taxes. Thank you so much.
Date published: 2023-04-18
Rated 5 out of 5 by from Love how easy Turbo Tax is! This format was incredibly easy to use and I loved how I could just upload images of the necessary documents (W-2 and 1098-T, for example). What a time saver! I will use this again in the future for sure.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple and Complete Process This was my first time processing my tax returns using TurboTax. I found the process to be simple and complete.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Turbo Tax made it easy to file my return and always had help when needed
Date published: 2023-04-18
Rated 5 out of 5 by from Best software for taxes I get more back from IRS when I use TurboTax. Previously, I did my taxes myself or used a box tax store.
Date published: 2023-04-18
Rated 5 out of 5 by from Chat works Kathleen was wonderful. She was friendly and professional. Thanks for your help.
Date published: 2023-04-18
Rated 4 out of 5 by from Quick and effective process Easy and quick for someone that doesnt have any type of experience
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1014