TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great Seamless. Turbo tax helped me resolve my tax questions.
Date published: 2021-05-16
Rated 5 out of 5 by from Good product experience Using the live help provided an extra level of security knowing the information was being reviewed by experts. All my questions were answered thoroughly, and all I interacted with were very helpful and knowledgeable.
Date published: 2021-05-16
Rated 4 out of 5 by from Very good! Is there any way to include a section pertaining CP24 notices in the next Turbo Tax edition?
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to understand great details great options to help you get the best refund and understand your needs when filing
Date published: 2021-05-16
Rated 5 out of 5 by from FREE, QUICK, AND EASY!! THANK YOU TURBO TAX!! FREE, QUICK, AND EASY!!!! THANK YOU TURBO TAX!!!!!
Date published: 2021-05-16
Rated 1 out of 5 by from Filing experience disastrous I tried to e-file by federal and state (two) returns five times, all got rejected. lat-minute mailing is required at additional time, effort, and cost to me. I paid for e-file and would like to be reimbursed.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax has always worked I've used Turbo Tax for at least 20 years and it is a great tool
Date published: 2021-05-16
Rated 4 out of 5 by from Significant bug Had a mortgage refi in 2020 and dutifully entered my 1098's in the questionnaire process, only later to find out that TT combined the two loan values to push me beyond the IRS limit on mortgage indebtedness. Would have cost me thousands had I not caught it.
Date published: 2021-05-16
Rated 5 out of 5 by from Saved the day! Awesome experience helping me get my daughter's tax return together. Quick, easy and FREE!
Date published: 2021-05-16
Rated 1 out of 5 by from Fees Fees turned out to be more than expected. Agreed to deluxe version but final total was more than wanted and could not change after a certain point.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1014
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great Seamless. Turbo tax helped me resolve my tax questions.
Date published: 2021-05-16
Rated 5 out of 5 by from Good product experience Using the live help provided an extra level of security knowing the information was being reviewed by experts. All my questions were answered thoroughly, and all I interacted with were very helpful and knowledgeable.
Date published: 2021-05-16
Rated 4 out of 5 by from Very good! Is there any way to include a section pertaining CP24 notices in the next Turbo Tax edition?
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to understand great details great options to help you get the best refund and understand your needs when filing
Date published: 2021-05-16
Rated 5 out of 5 by from FREE, QUICK, AND EASY!! THANK YOU TURBO TAX!! FREE, QUICK, AND EASY!!!! THANK YOU TURBO TAX!!!!!
Date published: 2021-05-16
Rated 1 out of 5 by from Filing experience disastrous I tried to e-file by federal and state (two) returns five times, all got rejected. lat-minute mailing is required at additional time, effort, and cost to me. I paid for e-file and would like to be reimbursed.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax has always worked I've used Turbo Tax for at least 20 years and it is a great tool
Date published: 2021-05-16
Rated 4 out of 5 by from Significant bug Had a mortgage refi in 2020 and dutifully entered my 1098's in the questionnaire process, only later to find out that TT combined the two loan values to push me beyond the IRS limit on mortgage indebtedness. Would have cost me thousands had I not caught it.
Date published: 2021-05-16
Rated 5 out of 5 by from Saved the day! Awesome experience helping me get my daughter's tax return together. Quick, easy and FREE!
Date published: 2021-05-16
Rated 1 out of 5 by from Fees Fees turned out to be more than expected. Agreed to deluxe version but final total was more than wanted and could not change after a certain point.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1014