TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Always extremely reliable and no stress! I have used this product for years. I feel secure using it, as it always walks us through every question and potential change.
Date published: 2021-02-23
Rated 4 out of 5 by from turbo tax is great the person i talk to was great in fine the problem with my 2020 tax return
Date published: 2021-02-23
Rated 2 out of 5 by from Money Leeches $70 for a sched D is insane and all the adds to upsell are anoying
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is extremely helpful Simple, Refined and easy to navigate. I've always used turbotax and plan on keeping it that way
Date published: 2021-02-23
Rated 5 out of 5 by from Very good It was a very good experience with the Don the man that helped me without him I would have been lost.
Date published: 2021-02-23
Rated 5 out of 5 by from great I'm only 21 but turbo tax may it seen like I was a professional
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS EASY AND THEY HELP YOU ALONG AS YOU GO . YOU CAN NOT MAKE A MISTAKE BECAUSE THEY MAKE SURE YOU DO IT RIGHT
Date published: 2021-02-23
Rated 5 out of 5 by from Highly Recommend! Filing was quick and easy. TurboTax did a great job keeping me informed, and the ability to import tax documents makes it so simple. Highly recommend!
Date published: 2021-02-23
Rated 3 out of 5 by from Live service for military assistance is lacking Simple to use. This is my first time filing my taxes. Turbotax is great at walking you through what to do. The only hiccup I had was trying to figure out how to file my taxes as an active duty member. My Live Representative, Stephanie, was extremely rude and defensive. I don't recommend paying for the extra help because in the end she couldn't help me. Rip off. My $800 return was less than $400 by the time I was done with all the extra fees.
Date published: 2021-02-23
Rated 5 out of 5 by from Multi-Year User Used TT for multiple years now, it's still just as easy as it ever was. Will continue to use for the foreseeable future.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 848
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always extremely reliable and no stress! I have used this product for years. I feel secure using it, as it always walks us through every question and potential change.
Date published: 2021-02-23
Rated 4 out of 5 by from turbo tax is great the person i talk to was great in fine the problem with my 2020 tax return
Date published: 2021-02-23
Rated 2 out of 5 by from Money Leeches $70 for a sched D is insane and all the adds to upsell are anoying
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is extremely helpful Simple, Refined and easy to navigate. I've always used turbotax and plan on keeping it that way
Date published: 2021-02-23
Rated 5 out of 5 by from Very good It was a very good experience with the Don the man that helped me without him I would have been lost.
Date published: 2021-02-23
Rated 5 out of 5 by from great I'm only 21 but turbo tax may it seen like I was a professional
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS EASY AND THEY HELP YOU ALONG AS YOU GO . YOU CAN NOT MAKE A MISTAKE BECAUSE THEY MAKE SURE YOU DO IT RIGHT
Date published: 2021-02-23
Rated 5 out of 5 by from Highly Recommend! Filing was quick and easy. TurboTax did a great job keeping me informed, and the ability to import tax documents makes it so simple. Highly recommend!
Date published: 2021-02-23
Rated 3 out of 5 by from Live service for military assistance is lacking Simple to use. This is my first time filing my taxes. Turbotax is great at walking you through what to do. The only hiccup I had was trying to figure out how to file my taxes as an active duty member. My Live Representative, Stephanie, was extremely rude and defensive. I don't recommend paying for the extra help because in the end she couldn't help me. Rip off. My $800 return was less than $400 by the time I was done with all the extra fees.
Date published: 2021-02-23
Rated 5 out of 5 by from Multi-Year User Used TT for multiple years now, it's still just as easy as it ever was. Will continue to use for the foreseeable future.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 848