TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from First Time Filing And it was SO EASY This is the first time that I’ve filed my own taxes, I have usually had an accountant do them every year and I did them this year. So easy, so glad I did it myself
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax was awsome Vicke talked me through re-filing my rejected return she was great. 5 Stars.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy and accurate It was an easy process and very cost effective. I will use again next year
Date published: 2022-03-28
Rated 4 out of 5 by from Awesome, but tricky Love the way it downloads all my investments. Did not like the fact that it did not acknowledge my submission of 2020 taxes. Cause problems getting by one of the final screens and I needed help that took hours. Thankful for the help of Rashonda and Desiree.
Date published: 2022-03-28
Rated 5 out of 5 by from Wonderful Service with TurboTax Live This was my second year using the service and it was great. Super helpful and so much easier than figuring it all out myself. I highly recommend!
Date published: 2022-03-28
Rated 5 out of 5 by from SO SIMPLE AND EASY! Let me tell ya I was shaking like a leaf trying to do my own taxes, i expected this to be hard and difficult cause it’s taxes, but HOLY did TurboTax made everything easy! However I did encounter some problems while filing that required me to ask a expert and the expert (shout out to ginette) helped me out get through it! TurboTax is reliable, their experts are reliable! Glad I made the switch to TurboTax! I’m more confident to file next years taxes now!
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax has been my partner for filing It is always easy to navigate even with all the law changes.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax review The past two years have seen an increase in complications with my taxes, using this service and the superb knowledge and expertise of the live experts have been a blessing in guiding me through these issues.
Date published: 2022-03-28
Rated 5 out of 5 by from Aesome Awesome service they did everything right made sure I was good.
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax's quality is declining. Overall quality is Fair. Have had extremely difficult time filing both federal and state returns. My impression is that TT's quality decreases each year.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 7410
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First Time Filing And it was SO EASY This is the first time that I’ve filed my own taxes, I have usually had an accountant do them every year and I did them this year. So easy, so glad I did it myself
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax was awsome Vicke talked me through re-filing my rejected return she was great. 5 Stars.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy and accurate It was an easy process and very cost effective. I will use again next year
Date published: 2022-03-28
Rated 4 out of 5 by from Awesome, but tricky Love the way it downloads all my investments. Did not like the fact that it did not acknowledge my submission of 2020 taxes. Cause problems getting by one of the final screens and I needed help that took hours. Thankful for the help of Rashonda and Desiree.
Date published: 2022-03-28
Rated 5 out of 5 by from Wonderful Service with TurboTax Live This was my second year using the service and it was great. Super helpful and so much easier than figuring it all out myself. I highly recommend!
Date published: 2022-03-28
Rated 5 out of 5 by from SO SIMPLE AND EASY! Let me tell ya I was shaking like a leaf trying to do my own taxes, i expected this to be hard and difficult cause it’s taxes, but HOLY did TurboTax made everything easy! However I did encounter some problems while filing that required me to ask a expert and the expert (shout out to ginette) helped me out get through it! TurboTax is reliable, their experts are reliable! Glad I made the switch to TurboTax! I’m more confident to file next years taxes now!
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax has been my partner for filing It is always easy to navigate even with all the law changes.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax review The past two years have seen an increase in complications with my taxes, using this service and the superb knowledge and expertise of the live experts have been a blessing in guiding me through these issues.
Date published: 2022-03-28
Rated 5 out of 5 by from Aesome Awesome service they did everything right made sure I was good.
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax's quality is declining. Overall quality is Fair. Have had extremely difficult time filing both federal and state returns. My impression is that TT's quality decreases each year.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 7410