TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
MPRJ from
First Time Filing And it was SO EASY
This is the first time that I’ve filed my own taxes, I have usually had an accountant do them every year and I did them this year. So easy, so glad I did it myself
Date published: 2022-03-28
Rated 5 out of 5 by
Vicki from Turbo Tax from
Turbo Tax was awsome
Vicke talked me through re-filing my rejected return she was great. 5 Stars.
Date published: 2022-03-28
Rated 5 out of 5 by
AllenRP from
Easy and accurate
It was an easy process and very cost effective. I will use again next year
Date published: 2022-03-28
Rated 4 out of 5 by
BarbaraNH from
Awesome, but tricky
Love the way it downloads all my investments. Did not like the fact that it did not acknowledge my submission of 2020 taxes. Cause problems getting by one of the final screens and I needed help that took hours. Thankful for the help of Rashonda and Desiree.
Date published: 2022-03-28
Rated 5 out of 5 by
TaraM12 from
Wonderful Service with TurboTax Live
This was my second year using the service and it was great. Super helpful and so much easier than figuring it all out myself. I highly recommend!
Date published: 2022-03-28
Rated 5 out of 5 by
Rickygamer626 from
SO SIMPLE AND EASY!
Let me tell ya I was shaking like a leaf trying to do my own taxes, i expected this to be hard and difficult cause it’s taxes, but HOLY did TurboTax made everything easy! However I did encounter some problems while filing that required me to ask a expert and the expert (shout out to ginette) helped me out get through it! TurboTax is reliable, their experts are reliable! Glad I made the switch to TurboTax! I’m more confident to file next years taxes now!
Date published: 2022-03-28
Rated 5 out of 5 by
abuelita53 from
Turbo Tax has been my partner for filing
It is always easy to navigate even with all the law changes.
Date published: 2022-03-28
Rated 5 out of 5 by
silvanost1 from
Turbotax review
The past two years have seen an increase in complications with my taxes, using this service and the superb knowledge and expertise of the live experts have been a blessing in guiding me through these issues.
Date published: 2022-03-28
Rated 5 out of 5 by
Dnicholas15 from
Aesome
Awesome service they did everything right made sure I was good.
Date published: 2022-03-28
Rated 2 out of 5 by
Cooper00001 from
Turbo Tax's quality is declining.
Overall quality is Fair. Have had extremely difficult time filing both federal and state returns. My impression is that TT's quality decreases each year.
All TurboTax® Offerings Reviews - Page 7410
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MPRJ from
First Time Filing And it was SO EASY
This is the first time that I’ve filed my own taxes, I have usually had an accountant do them every year and I did them this year. So easy, so glad I did it myself
Date published: 2022-03-28
Rated 5 out of 5 by
Vicki from Turbo Tax from
Turbo Tax was awsome
Vicke talked me through re-filing my rejected return she was great. 5 Stars.
Date published: 2022-03-28
Rated 5 out of 5 by
AllenRP from
Easy and accurate
It was an easy process and very cost effective. I will use again next year
Date published: 2022-03-28
Rated 4 out of 5 by
BarbaraNH from
Awesome, but tricky
Love the way it downloads all my investments. Did not like the fact that it did not acknowledge my submission of 2020 taxes. Cause problems getting by one of the final screens and I needed help that took hours. Thankful for the help of Rashonda and Desiree.
Date published: 2022-03-28
Rated 5 out of 5 by
TaraM12 from
Wonderful Service with TurboTax Live
This was my second year using the service and it was great. Super helpful and so much easier than figuring it all out myself. I highly recommend!
Date published: 2022-03-28
Rated 5 out of 5 by
Rickygamer626 from
SO SIMPLE AND EASY!
Let me tell ya I was shaking like a leaf trying to do my own taxes, i expected this to be hard and difficult cause it’s taxes, but HOLY did TurboTax made everything easy! However I did encounter some problems while filing that required me to ask a expert and the expert (shout out to ginette) helped me out get through it! TurboTax is reliable, their experts are reliable! Glad I made the switch to TurboTax! I’m more confident to file next years taxes now!
Date published: 2022-03-28
Rated 5 out of 5 by
abuelita53 from
Turbo Tax has been my partner for filing
It is always easy to navigate even with all the law changes.
Date published: 2022-03-28
Rated 5 out of 5 by
silvanost1 from
Turbotax review
The past two years have seen an increase in complications with my taxes, using this service and the superb knowledge and expertise of the live experts have been a blessing in guiding me through these issues.
Date published: 2022-03-28
Rated 5 out of 5 by
Dnicholas15 from
Aesome
Awesome service they did everything right made sure I was good.
Date published: 2022-03-28
Rated 2 out of 5 by
Cooper00001 from
Turbo Tax's quality is declining.
Overall quality is Fair. Have had extremely difficult time filing both federal and state returns. My impression is that TT's quality decreases each year.
All TurboTax® Offerings Reviews - Page 7410
Date published: 2022-03-28