TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I keep coming back Turbo Tax is a solid, no frills product. Straight to the point with accessible ways to find answers to questions.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax experience I have been using turbo tax for over five years and have no complaints as of yet.
Date published: 2022-04-18
Rated 2 out of 5 by from I loaded cd and turbo was charging again ok until the end when filing and turbo wanted to charge me again after I already purchased a cd. It was ok until the end when efiling then turbe made it difficult.
Date published: 2022-04-18
Rated 4 out of 5 by from great job It was nice working with TurbTax and they were helpful
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy!!! The interview style of Turbo Tax is awesome and easy. All forms are filled out automatically and it saves confusion and/or mistakes!!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax really is incredible I have been using TurboTax for 8 years and each year they really do make it easier to input and navigate your options for income and deductions. It even gives explanations and examples for every section to really help you understand what you can actually count as a deduction.
Date published: 2022-04-18
Rated 4 out of 5 by from Trouble with E-filing When I e filed it was rejected a couple times I inserted my AGI from last years 1040 that was done on TURBO TAX a couple times and it was still rejected. So I just mailed it in.
Date published: 2022-04-18
Rated 4 out of 5 by from Review for 2021 THey coudn't answer one of my questions and at one point I couldn't change my entry.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to File Difficult to Find Answers TurboTax is easy to file but not easy to find answers to questions. I need to ask a couple of questions for immediate answers and cannot find where to ask those questions.
Date published: 2022-04-18
Rated 1 out of 5 by from Hidden fees Be up front on cost, it ends up costing nearly 200 to file taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I keep coming back Turbo Tax is a solid, no frills product. Straight to the point with accessible ways to find answers to questions.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax experience I have been using turbo tax for over five years and have no complaints as of yet.
Date published: 2022-04-18
Rated 2 out of 5 by from I loaded cd and turbo was charging again ok until the end when filing and turbo wanted to charge me again after I already purchased a cd. It was ok until the end when efiling then turbe made it difficult.
Date published: 2022-04-18
Rated 4 out of 5 by from great job It was nice working with TurbTax and they were helpful
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy!!! The interview style of Turbo Tax is awesome and easy. All forms are filled out automatically and it saves confusion and/or mistakes!!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax really is incredible I have been using TurboTax for 8 years and each year they really do make it easier to input and navigate your options for income and deductions. It even gives explanations and examples for every section to really help you understand what you can actually count as a deduction.
Date published: 2022-04-18
Rated 4 out of 5 by from Trouble with E-filing When I e filed it was rejected a couple times I inserted my AGI from last years 1040 that was done on TURBO TAX a couple times and it was still rejected. So I just mailed it in.
Date published: 2022-04-18
Rated 4 out of 5 by from Review for 2021 THey coudn't answer one of my questions and at one point I couldn't change my entry.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy to File Difficult to Find Answers TurboTax is easy to file but not easy to find answers to questions. I need to ask a couple of questions for immediate answers and cannot find where to ask those questions.
Date published: 2022-04-18
Rated 1 out of 5 by from Hidden fees Be up front on cost, it ends up costing nearly 200 to file taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7409