TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy Breezy Ease of use was very reassuring. This was the first time I filed my taxes alone and I felt comfortable with Turbo Tax's help and instructions.
Date published: 2021-02-27
Rated 5 out of 5 by from Fast and Easy to Use Very Happy filing my returns easily and quickly and most importantly for FREE! They do of course try to upsell you to the premium paid version but they are not aggressive about it at all. I was finished filing in probably less than 15 minutes time overall provided mine were pretty simple and I had my information ready to go. Thank you Turbo-Tax, have used them three years in a row now!
Date published: 2021-02-27
Rated 2 out of 5 by from Free is not free This was supposed to be free! My free return cost 70.00?????
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use Turbotax, made filing a very smooth process. No headaches. I love it.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is good to work with. I have done my taxes using Turbo Tax for the past 10 years.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax saved the day! I had a variety of additional entries to my taxes for 2020, I made a few errors but thankfully Turbo Tax reviewing process caught them. My taxes were completed in one sitting! Something finally went right regarding 2020!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax make filing like a breeze.. Takes you step by step with tax prep, with professional virtual assistance. This makes it feel you're being guided professionally thru the filing.
Date published: 2021-02-27
Rated 1 out of 5 by from Turbo tax- hidden fees everywhere I started filing my taxes with turbo tax about 5 years ago. When I filed it then the fee for an upgraded filing service was 50 dollars and you could CHOOSE that. For the past couple years when I've logged in to file its prompted me for the same upgrade, which I choose. At the end of my return, however it slaps on all these hidden services that you can't opt out of. My total paid to turbotax this year was 230 dollars!!! 230. 2 3 0. I don't understand. I find it deceitful and I'll be moving on to a new service next year because I am sick of it.
Date published: 2021-02-27
Rated 5 out of 5 by from Good program I have been using Turbo Tax for years. I love using it. It's easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from So easy! This was probably the most challenging tax year for us...at least I thought it was going to be! Turbo Tax Deluxe made EVERYTHING so easy and gave extra info on things I questioned.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 734
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Breezy Ease of use was very reassuring. This was the first time I filed my taxes alone and I felt comfortable with Turbo Tax's help and instructions.
Date published: 2021-02-27
Rated 5 out of 5 by from Fast and Easy to Use Very Happy filing my returns easily and quickly and most importantly for FREE! They do of course try to upsell you to the premium paid version but they are not aggressive about it at all. I was finished filing in probably less than 15 minutes time overall provided mine were pretty simple and I had my information ready to go. Thank you Turbo-Tax, have used them three years in a row now!
Date published: 2021-02-27
Rated 2 out of 5 by from Free is not free This was supposed to be free! My free return cost 70.00?????
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use Turbotax, made filing a very smooth process. No headaches. I love it.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is good to work with. I have done my taxes using Turbo Tax for the past 10 years.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax saved the day! I had a variety of additional entries to my taxes for 2020, I made a few errors but thankfully Turbo Tax reviewing process caught them. My taxes were completed in one sitting! Something finally went right regarding 2020!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax make filing like a breeze.. Takes you step by step with tax prep, with professional virtual assistance. This makes it feel you're being guided professionally thru the filing.
Date published: 2021-02-27
Rated 1 out of 5 by from Turbo tax- hidden fees everywhere I started filing my taxes with turbo tax about 5 years ago. When I filed it then the fee for an upgraded filing service was 50 dollars and you could CHOOSE that. For the past couple years when I've logged in to file its prompted me for the same upgrade, which I choose. At the end of my return, however it slaps on all these hidden services that you can't opt out of. My total paid to turbotax this year was 230 dollars!!! 230. 2 3 0. I don't understand. I find it deceitful and I'll be moving on to a new service next year because I am sick of it.
Date published: 2021-02-27
Rated 5 out of 5 by from Good program I have been using Turbo Tax for years. I love using it. It's easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from So easy! This was probably the most challenging tax year for us...at least I thought it was going to be! Turbo Tax Deluxe made EVERYTHING so easy and gave extra info on things I questioned.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 734