TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is awesome The lady I spoke with that directed me to Rafael was super sweet and helpful. Rafael did a wonderful job
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to use Very easy to use. Walks you right through the process.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy Tax Filing I have been a customer for several years because your system is easy to navigate.
Date published: 2022-04-01
Rated 5 out of 5 by from Fast and easy Loved not having to schedule an appointment. Fast easy and satisfied.
Date published: 2022-04-01
Rated 5 out of 5 by from So Easy Filing taxes is the worst. And even though I might get more money back by spending more somewhere else, it's really nice and easy to spend $0 and get it done in 10 minutes.
Date published: 2022-04-01
Rated 5 out of 5 by from Good service Setting me up with an expert was a pleasant experience. And once I rec'd my expert it was a pleasant experience. However, some experts were assigned and then left, and that felt clumsy. All in all, as long as you are very organized with your information and don't mind communications via email with pauses in between, its an affordable option. I have had very good experience with the expertise and service from the experts.
Date published: 2022-04-01
Rated 5 out of 5 by from Very confident in Turbo Tax. I was very pleased with the Turbo Tax services received from my assigned tax preparer.
Date published: 2022-04-01
Rated 4 out of 5 by from some quirks this year forms get generated while investigating tax options that are then hard to clean up. I was given a form to file manually after I did my efile -- would have been good to know this earlier as it was the result of forms being generated due to an import problem on an income import and (yet to be determined) may mean I had an error and have to amend a filing
Date published: 2022-04-01
Rated 5 out of 5 by from turbo tax was great super user friendly, very easy, helpful hints if you have questions
Date published: 2022-04-01
Rated 1 out of 5 by from Expensive Product I would be more inclined to give a better review if this program did not price gauge you. I shouldn't have had to pay over 200.00 just to file mine and my husband's taxes. Will definitely be seeking other options next year!
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7236
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome The lady I spoke with that directed me to Rafael was super sweet and helpful. Rafael did a wonderful job
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to use Very easy to use. Walks you right through the process.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy Tax Filing I have been a customer for several years because your system is easy to navigate.
Date published: 2022-04-01
Rated 5 out of 5 by from Fast and easy Loved not having to schedule an appointment. Fast easy and satisfied.
Date published: 2022-04-01
Rated 5 out of 5 by from So Easy Filing taxes is the worst. And even though I might get more money back by spending more somewhere else, it's really nice and easy to spend $0 and get it done in 10 minutes.
Date published: 2022-04-01
Rated 5 out of 5 by from Good service Setting me up with an expert was a pleasant experience. And once I rec'd my expert it was a pleasant experience. However, some experts were assigned and then left, and that felt clumsy. All in all, as long as you are very organized with your information and don't mind communications via email with pauses in between, its an affordable option. I have had very good experience with the expertise and service from the experts.
Date published: 2022-04-01
Rated 5 out of 5 by from Very confident in Turbo Tax. I was very pleased with the Turbo Tax services received from my assigned tax preparer.
Date published: 2022-04-01
Rated 4 out of 5 by from some quirks this year forms get generated while investigating tax options that are then hard to clean up. I was given a form to file manually after I did my efile -- would have been good to know this earlier as it was the result of forms being generated due to an import problem on an income import and (yet to be determined) may mean I had an error and have to amend a filing
Date published: 2022-04-01
Rated 5 out of 5 by from turbo tax was great super user friendly, very easy, helpful hints if you have questions
Date published: 2022-04-01
Rated 1 out of 5 by from Expensive Product I would be more inclined to give a better review if this program did not price gauge you. I shouldn't have had to pay over 200.00 just to file mine and my husband's taxes. Will definitely be seeking other options next year!
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 7236