TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from I like turbo tax and have use it for 30 years I definitely wish you corrected the filing for state "California" so that your printed return is complete. Your information sheet states that federal return must be included in your state return, but when you print out the state return it doesn't print out federal.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax id thorough and easy to use! I have been using Turbo tax for years and have always found the information I needed to properly file. I have used the extra products like Audit Defense nd this has given me piece of mind when filing.
Date published: 2021-04-28
Rated 5 out of 5 by from very user friendly as always always enjoy my experience with Turbo Tax -- will use again next year
Date published: 2021-04-28
Rated 5 out of 5 by from It does it all. I started out using Turbotax in 1979 with just the personal return copy. Advanced to the Home & Business in 1990 and have used it ever since then. I have never desired to use any other tax filing system. I have checked others out, but I would always use Turbotax. I love how it guides you through all areas that you need. It transfers your info from one year to the next saving time. It will download my info from every financial asset I use. They improve it every year. Just simply happy with Turbotax.
Date published: 2021-04-28
Rated 5 out of 5 by from Very easy! TurboTax made it very easy to file my return, too many things in life are full of red tape and very frustrating
Date published: 2021-04-28
Rated 4 out of 5 by from turbo tax is great I love turbo tax of course. They make it very simple. however, may be too simple sometimes - it took me a while to figure out my HSA deductions, and why it was that number. I had to take a deep dive into the IRS and figure out it was form 8889 that they were using to come up with that particular number. this was not apparent even in the "help" section.
Date published: 2021-04-28
Rated 5 out of 5 by from So easy to use I love that you're guided on every page with helpful info of what and why you should put something down
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax Filing. Easy to use step by step and explanations clear to understand.
Date published: 2021-04-28
Rated 5 out of 5 by from Love the Simplicity!!! It has always be an awesome experience using the Turbo Tax online services. It is very assuring and having peace of mind is everything!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Estimated tax from last yr ignored Althoguh you know the est tax you calculated last year, you never asked that question whether I paid that in 4 instalments. You also have discouraging tone when I entered that manually. I use TurboTax for many years, sometime I use H&R. One lack of transparency is you do not show the calc details, the specific numbers step by step, of how you arrive at the final number. Calc details are not always easy to understand. Sometimes it is not all clear why you are asking certain questions.
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 7229
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I like turbo tax and have use it for 30 years I definitely wish you corrected the filing for state "California" so that your printed return is complete. Your information sheet states that federal return must be included in your state return, but when you print out the state return it doesn't print out federal.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax id thorough and easy to use! I have been using Turbo tax for years and have always found the information I needed to properly file. I have used the extra products like Audit Defense nd this has given me piece of mind when filing.
Date published: 2021-04-28
Rated 5 out of 5 by from very user friendly as always always enjoy my experience with Turbo Tax -- will use again next year
Date published: 2021-04-28
Rated 5 out of 5 by from It does it all. I started out using Turbotax in 1979 with just the personal return copy. Advanced to the Home & Business in 1990 and have used it ever since then. I have never desired to use any other tax filing system. I have checked others out, but I would always use Turbotax. I love how it guides you through all areas that you need. It transfers your info from one year to the next saving time. It will download my info from every financial asset I use. They improve it every year. Just simply happy with Turbotax.
Date published: 2021-04-28
Rated 5 out of 5 by from Very easy! TurboTax made it very easy to file my return, too many things in life are full of red tape and very frustrating
Date published: 2021-04-28
Rated 4 out of 5 by from turbo tax is great I love turbo tax of course. They make it very simple. however, may be too simple sometimes - it took me a while to figure out my HSA deductions, and why it was that number. I had to take a deep dive into the IRS and figure out it was form 8889 that they were using to come up with that particular number. this was not apparent even in the "help" section.
Date published: 2021-04-28
Rated 5 out of 5 by from So easy to use I love that you're guided on every page with helpful info of what and why you should put something down
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax Filing. Easy to use step by step and explanations clear to understand.
Date published: 2021-04-28
Rated 5 out of 5 by from Love the Simplicity!!! It has always be an awesome experience using the Turbo Tax online services. It is very assuring and having peace of mind is everything!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Estimated tax from last yr ignored Althoguh you know the est tax you calculated last year, you never asked that question whether I paid that in 4 instalments. You also have discouraging tone when I entered that manually. I use TurboTax for many years, sometime I use H&R. One lack of transparency is you do not show the calc details, the specific numbers step by step, of how you arrive at the final number. Calc details are not always easy to understand. Sometimes it is not all clear why you are asking certain questions.
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 7229