TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is awesome It was great quick painless no trouble at all the tax was awesome
Date published: 2022-05-04
Rated 4 out of 5 by from Good You guys do a good job but the people online need to get together a little better cuz they throw people off
Date published: 2022-05-04
Rated 4 out of 5 by from Turbo Tax is Good Would have given 5 stars, but my first Live expert this year was terrible and dropped me. I really thought about never using TurboTax again. Dennis however (the 2nd Tax Expert assigned to me this year) was wonderful. Because of him I will continue to be a customer. He is so easy to work with and was able to answer all my questions.
Date published: 2022-05-04
Rated 4 out of 5 by from 2020 WAS BETTER DON'T LIKE THE SMALL PRINT WHEN GETTING INFO !I DON'T LIKE BEING REFERRED TO OTHER PLACES FOR CLARIFICATION.
Date published: 2022-05-04
Rated 5 out of 5 by from Easy to understand It prompt us to fill the right information, which restrict us from making mistakes
Date published: 2022-05-04
Rated 5 out of 5 by from TURBO TAX IS EASY TO WOTK WITH Easy step by step - Customer service on phone was great
Date published: 2022-05-04
Rated 5 out of 5 by from I choose turbo tax over using a CPA business. I haven't had great experiences when using highly recommended CPAs through outside companies. One year I decided to try turbo tax with full service and I thoroughly enjoyed it and have been using them since.
Date published: 2022-05-04
Rated 5 out of 5 by from This was so easy to use This product is so easy to use. Plus it stores my previous years returns. This keeps booking simple.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is amazing I love how user friendly it is to use Turbo Tax. The instruction and help topic have you covered with any situation.
Date published: 2022-05-04
Rated 5 out of 5 by from Excellent service with Turbo Tax Annette was a fantastic person to work with. Great communication and guidance.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 7216
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It was great quick painless no trouble at all the tax was awesome
Date published: 2022-05-04
Rated 4 out of 5 by from Good You guys do a good job but the people online need to get together a little better cuz they throw people off
Date published: 2022-05-04
Rated 4 out of 5 by from Turbo Tax is Good Would have given 5 stars, but my first Live expert this year was terrible and dropped me. I really thought about never using TurboTax again. Dennis however (the 2nd Tax Expert assigned to me this year) was wonderful. Because of him I will continue to be a customer. He is so easy to work with and was able to answer all my questions.
Date published: 2022-05-04
Rated 4 out of 5 by from 2020 WAS BETTER DON'T LIKE THE SMALL PRINT WHEN GETTING INFO !I DON'T LIKE BEING REFERRED TO OTHER PLACES FOR CLARIFICATION.
Date published: 2022-05-04
Rated 5 out of 5 by from Easy to understand It prompt us to fill the right information, which restrict us from making mistakes
Date published: 2022-05-04
Rated 5 out of 5 by from TURBO TAX IS EASY TO WOTK WITH Easy step by step - Customer service on phone was great
Date published: 2022-05-04
Rated 5 out of 5 by from I choose turbo tax over using a CPA business. I haven't had great experiences when using highly recommended CPAs through outside companies. One year I decided to try turbo tax with full service and I thoroughly enjoyed it and have been using them since.
Date published: 2022-05-04
Rated 5 out of 5 by from This was so easy to use This product is so easy to use. Plus it stores my previous years returns. This keeps booking simple.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is amazing I love how user friendly it is to use Turbo Tax. The instruction and help topic have you covered with any situation.
Date published: 2022-05-04
Rated 5 out of 5 by from Excellent service with Turbo Tax Annette was a fantastic person to work with. Great communication and guidance.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 7216