TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from ease of use very easy to use, fast and efficient. made filing my taxes less off a pain.
Date published: 2021-03-08
Rated 5 out of 5 by from very helpful Awesome working Lisa. She is the best. the software is good.
Date published: 2021-03-08
Rated 5 out of 5 by from CONVENIENT QUICK AND EASY Very reliable, easy to use, thorough and complete. used 3 years in a row!!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax was EASY! Not too good at computers and found this easy to use!
Date published: 2021-03-08
Rated 5 out of 5 by from very easy to use first time doing my own taxes, turbotax made it look easy
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is awesome!!! The site was very user friendly. I appreciate the little information boxes that explained various sections. Anyone who reads can do their own taxes with Turbo Tax.
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax is perfect Its simple easy and very accurate! i Have used it for years
Date published: 2021-03-08
Rated 2 out of 5 by from OK for Federal, State of CA is terrible though I hate TurboTax, I really do, but I have had very bad luck with tax preparers, and I haven't been able to find other software that works for all of my tax situations. I hate TurboTax because their marketing is all about how easy it is to talk to someone, when in reality it is like pulling teeth to get a human employed by TurboTax to respond to questions. They always want you to check the forums first, and the forums are other customers, and OCASIONALLY Intuit employees. And while Turbotax works pretty well for Federal tax filing, for the state of California it's AWFUL. Some forms weren't ready until almost March 1st. Employee expenses are deductible in certain situations in California, but you won't find any easy way to figure that out in State of CA Turbotax. I can't wait until another company makes appropriate tax software that I can use.
Date published: 2021-03-08
Rated 4 out of 5 by from Good for the uncomplicated return Very good for the average filer; make sure you list all income since I almost missed my Social Security benefits!
Date published: 2021-03-08
Rated 2 out of 5 by from no free tax preparation I left Turbo Tax years ago but decided to try again. This program MADE me Upgrade to deluxe against my will, made me pay for it before proceeding & before it was over, I wasn't allowed to e-file after noting corrections. $110 for this program has disgusted me.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7187
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from ease of use very easy to use, fast and efficient. made filing my taxes less off a pain.
Date published: 2021-03-08
Rated 5 out of 5 by from very helpful Awesome working Lisa. She is the best. the software is good.
Date published: 2021-03-08
Rated 5 out of 5 by from CONVENIENT QUICK AND EASY Very reliable, easy to use, thorough and complete. used 3 years in a row!!
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax was EASY! Not too good at computers and found this easy to use!
Date published: 2021-03-08
Rated 5 out of 5 by from very easy to use first time doing my own taxes, turbotax made it look easy
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is awesome!!! The site was very user friendly. I appreciate the little information boxes that explained various sections. Anyone who reads can do their own taxes with Turbo Tax.
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax is perfect Its simple easy and very accurate! i Have used it for years
Date published: 2021-03-08
Rated 2 out of 5 by from OK for Federal, State of CA is terrible though I hate TurboTax, I really do, but I have had very bad luck with tax preparers, and I haven't been able to find other software that works for all of my tax situations. I hate TurboTax because their marketing is all about how easy it is to talk to someone, when in reality it is like pulling teeth to get a human employed by TurboTax to respond to questions. They always want you to check the forums first, and the forums are other customers, and OCASIONALLY Intuit employees. And while Turbotax works pretty well for Federal tax filing, for the state of California it's AWFUL. Some forms weren't ready until almost March 1st. Employee expenses are deductible in certain situations in California, but you won't find any easy way to figure that out in State of CA Turbotax. I can't wait until another company makes appropriate tax software that I can use.
Date published: 2021-03-08
Rated 4 out of 5 by from Good for the uncomplicated return Very good for the average filer; make sure you list all income since I almost missed my Social Security benefits!
Date published: 2021-03-08
Rated 2 out of 5 by from no free tax preparation I left Turbo Tax years ago but decided to try again. This program MADE me Upgrade to deluxe against my will, made me pay for it before proceeding & before it was over, I wasn't allowed to e-file after noting corrections. $110 for this program has disgusted me.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7187