TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Professional Coach My experience was fantastic: User friendly, easy and thorough with just in time answers and explanations.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is thorough. I did my TurboTax return without additional expense or assistance.
Date published: 2021-04-03
Rated 4 out of 5 by from Turbo tax is great - need more help options Turbo Tax is pretty user friendly but I find the help options not so great. I received a couple tax forms that no where in Turbo Tax did it ask for them, or explain what to do with them. I had to google the form to find out what to do with them.
Date published: 2021-04-03
Rated 1 out of 5 by from Turbo Tax SUCKS Forced me to pay 110$ even when I picked the file for free, and I did not even get money back, I owed the state and federal too, Turbo tax was NOT helpful at all.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to use The Turbo Tax tool guides the user through the different sections of income and deductions. Individuals who are not savvy with tax regulations will find it easy to use Turbo Tax
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax Helpful! Very straightforward and easy to input all necessary data.
Date published: 2021-04-03
Rated 5 out of 5 by from Free and Easy! It was Free to file my simple return! I started another program from last year and they wanted to charge $19.99 to file my state. My refund was only $8, so why would I pay $19.99. TurboTax was much easier and user-friendly.
Date published: 2021-04-03
Rated 1 out of 5 by from Form 8962 and 1095-A are not working correctly I have spent hours checking this and reading IRS documents. I pay for TurboTax so I do not have to do this.
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax IS awesome! Taxes this year were a bit complicated, but TurboTax had all the answers and made it a smooth process!
Date published: 2021-04-03
Rated 2 out of 5 by from OVER PRICED COST IS CRAZY FOR ME DOING EVERYTHING. NEXT YEAR I WONT BE USING THIS.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 7170
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Professional Coach My experience was fantastic: User friendly, easy and thorough with just in time answers and explanations.
Date published: 2021-04-03
Rated 4 out of 5 by from TurboTax is thorough. I did my TurboTax return without additional expense or assistance.
Date published: 2021-04-03
Rated 4 out of 5 by from Turbo tax is great - need more help options Turbo Tax is pretty user friendly but I find the help options not so great. I received a couple tax forms that no where in Turbo Tax did it ask for them, or explain what to do with them. I had to google the form to find out what to do with them.
Date published: 2021-04-03
Rated 1 out of 5 by from Turbo Tax SUCKS Forced me to pay 110$ even when I picked the file for free, and I did not even get money back, I owed the state and federal too, Turbo tax was NOT helpful at all.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to use The Turbo Tax tool guides the user through the different sections of income and deductions. Individuals who are not savvy with tax regulations will find it easy to use Turbo Tax
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax Helpful! Very straightforward and easy to input all necessary data.
Date published: 2021-04-03
Rated 5 out of 5 by from Free and Easy! It was Free to file my simple return! I started another program from last year and they wanted to charge $19.99 to file my state. My refund was only $8, so why would I pay $19.99. TurboTax was much easier and user-friendly.
Date published: 2021-04-03
Rated 1 out of 5 by from Form 8962 and 1095-A are not working correctly I have spent hours checking this and reading IRS documents. I pay for TurboTax so I do not have to do this.
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax IS awesome! Taxes this year were a bit complicated, but TurboTax had all the answers and made it a smooth process!
Date published: 2021-04-03
Rated 2 out of 5 by from OVER PRICED COST IS CRAZY FOR ME DOING EVERYTHING. NEXT YEAR I WONT BE USING THIS.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 7170