TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is really great and helpful my experience with turbo tax was great. It was easy to follow and when I needed help it was there. Which it is calming to have back up if you need it
Date published: 2021-03-21
Rated 5 out of 5 by from Easy! This was very easy to use and FREE! I completed my return in less than 1 hour
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy I have always filed my taxes using Turbo Tax. It is super easy to navigate and takes you step by step through deductions and credits and then checks your return for errors. I have never had a problem e-filing my taxes or receiving my direct deposit refund in a timely manner.
Date published: 2021-03-21
Rated 5 out of 5 by from fairly easy great help Donna was great helpfull lil more difficult when filling for two countries
Date published: 2021-03-21
Rated 5 out of 5 by from Ease of Use Very easy to use and comprehend in filing your taxes.
Date published: 2021-03-21
Rated 1 out of 5 by from Turbo tax, now sucks !!! I've been using Turbotax since you started, and the last few years has been terrible, trying to keep up with software operating systems, and hardware.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy to navigate I-will use it again next year it was very easy to understand and to fill
Date published: 2021-03-21
Rated 5 out of 5 by from beautiful was very easy to use and took less than 1hr for everything.
Date published: 2021-03-21
Rated 3 out of 5 by from An inferior product to Persona TurboTax online. It was clunky and buggy. I was able to find answers to questions on line. Should be online, not desktop. Also should be able to export from QuickBooks online and import into this product instead of having to reenter individual assets, etc.
Date published: 2021-03-21
Rated 4 out of 5 by from Well Worth the Cost I've used TurboTax for several years and it is easy and quick to use. It will retain your information from previous years which is a help but can also be a problem. It's not always easy to delete/change previous years information. You have several options to file and to receive funds (if you are lucky).
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 7155
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is really great and helpful my experience with turbo tax was great. It was easy to follow and when I needed help it was there. Which it is calming to have back up if you need it
Date published: 2021-03-21
Rated 5 out of 5 by from Easy! This was very easy to use and FREE! I completed my return in less than 1 hour
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy I have always filed my taxes using Turbo Tax. It is super easy to navigate and takes you step by step through deductions and credits and then checks your return for errors. I have never had a problem e-filing my taxes or receiving my direct deposit refund in a timely manner.
Date published: 2021-03-21
Rated 5 out of 5 by from fairly easy great help Donna was great helpfull lil more difficult when filling for two countries
Date published: 2021-03-21
Rated 5 out of 5 by from Ease of Use Very easy to use and comprehend in filing your taxes.
Date published: 2021-03-21
Rated 1 out of 5 by from Turbo tax, now sucks !!! I've been using Turbotax since you started, and the last few years has been terrible, trying to keep up with software operating systems, and hardware.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy to navigate I-will use it again next year it was very easy to understand and to fill
Date published: 2021-03-21
Rated 5 out of 5 by from beautiful was very easy to use and took less than 1hr for everything.
Date published: 2021-03-21
Rated 3 out of 5 by from An inferior product to Persona TurboTax online. It was clunky and buggy. I was able to find answers to questions on line. Should be online, not desktop. Also should be able to export from QuickBooks online and import into this product instead of having to reenter individual assets, etc.
Date published: 2021-03-21
Rated 4 out of 5 by from Well Worth the Cost I've used TurboTax for several years and it is easy and quick to use. It will retain your information from previous years which is a help but can also be a problem. It's not always easy to delete/change previous years information. You have several options to file and to receive funds (if you are lucky).
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 7155