TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Good for the uncomplicated return Very good for the average filer; make sure you list all income since I almost missed my Social Security benefits!
Date published: 2021-03-08
Rated 2 out of 5 by from no free tax preparation I left Turbo Tax years ago but decided to try again. This program MADE me Upgrade to deluxe against my will, made me pay for it before proceeding & before it was over, I wasn't allowed to e-file after noting corrections. $110 for this program has disgusted me.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax was great I filed my taxes today with turbo tax. It seemed like a very easy process
Date published: 2021-03-08
Rated 5 out of 5 by from Thank you Turbo Tax Easy Filing ... year after year. I'm glad I've done it again in 2020.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax is great! Turbo Tax makes it easy to do your taxes. They walk you step by step through the process giving you additional info along the way to help you understand the process.
Date published: 2021-03-08
Rated 2 out of 5 by from Turbo Tax needs to be updated for the time Trying to find the Import W2's function is nearly impossible. You have to start by manually entering your W2 and then it decides if it can be import. Bring back the Import W2 button! Software is slow and clunky. Every time I open the software it has to check for an update. That is irritating. How about the software check IN THE BACKGROUND, while I am working on my taxes to see if there is an update and ask me when I want to apply the update. Some windows are small and cannot be enlarged. Hello people, this is the year 2021. We have large screen monitors. Some of us are older and our eyesight is no longer the best. Why would you limit the size of a window? I want to resize the window so I can see it easily. The software needs some serious overhaul to be update to the current century.
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome Great, Didn't take long at all. Glad it saved information from before.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is great I like turbo tax as it make filing really easy and takes the pain out of doing something I dread every year
Date published: 2021-03-08
Rated 2 out of 5 by from no 1040X needed to file a 1040X. It says you can, but when I go to get the directions they don't align with what is on your website. A total waste of time.
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax was easy Great xperience. very easy to navigate and complete taxes.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7152
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good for the uncomplicated return Very good for the average filer; make sure you list all income since I almost missed my Social Security benefits!
Date published: 2021-03-08
Rated 2 out of 5 by from no free tax preparation I left Turbo Tax years ago but decided to try again. This program MADE me Upgrade to deluxe against my will, made me pay for it before proceeding & before it was over, I wasn't allowed to e-file after noting corrections. $110 for this program has disgusted me.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax was great I filed my taxes today with turbo tax. It seemed like a very easy process
Date published: 2021-03-08
Rated 5 out of 5 by from Thank you Turbo Tax Easy Filing ... year after year. I'm glad I've done it again in 2020.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax is great! Turbo Tax makes it easy to do your taxes. They walk you step by step through the process giving you additional info along the way to help you understand the process.
Date published: 2021-03-08
Rated 2 out of 5 by from Turbo Tax needs to be updated for the time Trying to find the Import W2's function is nearly impossible. You have to start by manually entering your W2 and then it decides if it can be import. Bring back the Import W2 button! Software is slow and clunky. Every time I open the software it has to check for an update. That is irritating. How about the software check IN THE BACKGROUND, while I am working on my taxes to see if there is an update and ask me when I want to apply the update. Some windows are small and cannot be enlarged. Hello people, this is the year 2021. We have large screen monitors. Some of us are older and our eyesight is no longer the best. Why would you limit the size of a window? I want to resize the window so I can see it easily. The software needs some serious overhaul to be update to the current century.
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome Great, Didn't take long at all. Glad it saved information from before.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is great I like turbo tax as it make filing really easy and takes the pain out of doing something I dread every year
Date published: 2021-03-08
Rated 2 out of 5 by from no 1040X needed to file a 1040X. It says you can, but when I go to get the directions they don't align with what is on your website. A total waste of time.
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax was easy Great xperience. very easy to navigate and complete taxes.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7152