TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
tylania from
Turbo Tax Excellent
Forms were relatively easy. Had one question. Was connected with Kurt (consultant) within 3 minutes. He answered all questions and had me through the process quickly and efficiently.
Date published: 2023-01-17
Rated 5 out of 5 by
eameza07 from
TurboTax is Awesome!!
Easy to use! Very comfortable and intuitive! I completely recommend to use Turbo Tax
Date published: 2023-01-17
Rated 5 out of 5 by
Playlyn87 from
Awesome service
Very user friendly Offered great help when needed!
Date published: 2023-01-17
Rated 1 out of 5 by
Cjrowe11 from
Taxes
Absolute joke that you charge someone 117$ when they only get back 1k this will be the last year
Date published: 2023-01-17
Rated 5 out of 5 by
Naposike from
TurboTax is super easy to use
I filled for the 5th year with Turbo Tax the service is super easy to use, reliable and has alot of supportive tools you can use throughout the process. It saves all your details and every section has a breakdown and explanation so you feel confident throughout the whole process.
Date published: 2023-01-17
Rated 3 out of 5 by
Butch5522 from
Tax Filing
Product is fine, free is misleading. It says simple w-2, one income with retirement with holding is free. It's not and I had to upgrade to the max package to get it done, first level wouldn't work. THe software it's self was great.
Date published: 2023-01-17
Rated 5 out of 5 by
Theabone from
I love turbo tax
You guys make it so easy I do not have to reach out for help
Date published: 2023-01-17
Rated 5 out of 5 by
Robo ROB from
TurboTax makes is Easy
IT was very easy and explained well enough to understand I like Turbo Tax.
Date published: 2023-01-17
Rated 1 out of 5 by
bsom11 from
Why the extra fees AT THE END
Always file and for every little thing, an extra fee. Cant pay with your refund without a 40 fee, cant lump in your state tax without a 40 dollar fee. And it doesnt tell you UNTIL AFTER THE FACT. So then I'm stuck wasting time and going back to change things. Every year it gets worse.
Date published: 2023-01-17
Rated 5 out of 5 by
Krie117 from
Great
So easy to use I really enjoyed the experience with this
All TurboTax® Offerings Reviews - Page 7149
Date published: 2023-01-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tylania from
Turbo Tax Excellent
Forms were relatively easy. Had one question. Was connected with Kurt (consultant) within 3 minutes. He answered all questions and had me through the process quickly and efficiently.
Date published: 2023-01-17
Rated 5 out of 5 by
eameza07 from
TurboTax is Awesome!!
Easy to use! Very comfortable and intuitive! I completely recommend to use Turbo Tax
Date published: 2023-01-17
Rated 5 out of 5 by
Playlyn87 from
Awesome service
Very user friendly Offered great help when needed!
Date published: 2023-01-17
Rated 1 out of 5 by
Cjrowe11 from
Taxes
Absolute joke that you charge someone 117$ when they only get back 1k this will be the last year
Date published: 2023-01-17
Rated 5 out of 5 by
Naposike from
TurboTax is super easy to use
I filled for the 5th year with Turbo Tax the service is super easy to use, reliable and has alot of supportive tools you can use throughout the process. It saves all your details and every section has a breakdown and explanation so you feel confident throughout the whole process.
Date published: 2023-01-17
Rated 3 out of 5 by
Butch5522 from
Tax Filing
Product is fine, free is misleading. It says simple w-2, one income with retirement with holding is free. It's not and I had to upgrade to the max package to get it done, first level wouldn't work. THe software it's self was great.
Date published: 2023-01-17
Rated 5 out of 5 by
Theabone from
I love turbo tax
You guys make it so easy I do not have to reach out for help
Date published: 2023-01-17
Rated 5 out of 5 by
Robo ROB from
TurboTax makes is Easy
IT was very easy and explained well enough to understand I like Turbo Tax.
Date published: 2023-01-17
Rated 1 out of 5 by
bsom11 from
Why the extra fees AT THE END
Always file and for every little thing, an extra fee. Cant pay with your refund without a 40 fee, cant lump in your state tax without a 40 dollar fee. And it doesnt tell you UNTIL AFTER THE FACT. So then I'm stuck wasting time and going back to change things. Every year it gets worse.
Date published: 2023-01-17
Rated 5 out of 5 by
Krie117 from
Great
So easy to use I really enjoyed the experience with this
All TurboTax® Offerings Reviews - Page 7149
Date published: 2023-01-17