TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Excellent Forms were relatively easy. Had one question. Was connected with Kurt (consultant) within 3 minutes. He answered all questions and had me through the process quickly and efficiently.
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax is Awesome!! Easy to use! Very comfortable and intuitive! I completely recommend to use Turbo Tax
Date published: 2023-01-17
Rated 5 out of 5 by from Awesome service Very user friendly Offered great help when needed!
Date published: 2023-01-17
Rated 1 out of 5 by from Taxes Absolute joke that you charge someone 117$ when they only get back 1k this will be the last year
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax is super easy to use I filled for the 5th year with Turbo Tax the service is super easy to use, reliable and has alot of supportive tools you can use throughout the process. It saves all your details and every section has a breakdown and explanation so you feel confident throughout the whole process.
Date published: 2023-01-17
Rated 3 out of 5 by from Tax Filing Product is fine, free is misleading. It says simple w-2, one income with retirement with holding is free. It's not and I had to upgrade to the max package to get it done, first level wouldn't work. THe software it's self was great.
Date published: 2023-01-17
Rated 5 out of 5 by from I love turbo tax You guys make it so easy I do not have to reach out for help
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax makes is Easy IT was very easy and explained well enough to understand I like Turbo Tax.
Date published: 2023-01-17
Rated 1 out of 5 by from Why the extra fees AT THE END Always file and for every little thing, an extra fee. Cant pay with your refund without a 40 fee, cant lump in your state tax without a 40 dollar fee. And it doesnt tell you UNTIL AFTER THE FACT. So then I'm stuck wasting time and going back to change things. Every year it gets worse.
Date published: 2023-01-17
Rated 5 out of 5 by from Great So easy to use I really enjoyed the experience with this
Date published: 2023-01-17
All TurboTax® Offerings Reviews - Page 7149
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Excellent Forms were relatively easy. Had one question. Was connected with Kurt (consultant) within 3 minutes. He answered all questions and had me through the process quickly and efficiently.
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax is Awesome!! Easy to use! Very comfortable and intuitive! I completely recommend to use Turbo Tax
Date published: 2023-01-17
Rated 5 out of 5 by from Awesome service Very user friendly Offered great help when needed!
Date published: 2023-01-17
Rated 1 out of 5 by from Taxes Absolute joke that you charge someone 117$ when they only get back 1k this will be the last year
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax is super easy to use I filled for the 5th year with Turbo Tax the service is super easy to use, reliable and has alot of supportive tools you can use throughout the process. It saves all your details and every section has a breakdown and explanation so you feel confident throughout the whole process.
Date published: 2023-01-17
Rated 3 out of 5 by from Tax Filing Product is fine, free is misleading. It says simple w-2, one income with retirement with holding is free. It's not and I had to upgrade to the max package to get it done, first level wouldn't work. THe software it's self was great.
Date published: 2023-01-17
Rated 5 out of 5 by from I love turbo tax You guys make it so easy I do not have to reach out for help
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax makes is Easy IT was very easy and explained well enough to understand I like Turbo Tax.
Date published: 2023-01-17
Rated 1 out of 5 by from Why the extra fees AT THE END Always file and for every little thing, an extra fee. Cant pay with your refund without a 40 fee, cant lump in your state tax without a 40 dollar fee. And it doesnt tell you UNTIL AFTER THE FACT. So then I'm stuck wasting time and going back to change things. Every year it gets worse.
Date published: 2023-01-17
Rated 5 out of 5 by from Great So easy to use I really enjoyed the experience with this
Date published: 2023-01-17
All TurboTax® Offerings Reviews - Page 7149