TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from turbo tax simple So easy to use .when you have all your w2's in hand.
Date published: 2021-03-15
Rated 5 out of 5 by from Helpful and skillful He was informative and helpful. Solved my issue very quickly
Date published: 2021-03-15
Rated 5 out of 5 by from Great TT is a great quick service. I have used them for 9 years now!
Date published: 2021-03-15
Rated 5 out of 5 by from Very Simple and Awesome Straight forward format. This is the 2nd year and I'll be back next year!
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is awesome I had to do my taxes and use TurboTax and it was really easy.
Date published: 2021-03-15
Rated 4 out of 5 by from Still the best way to go They try hard, but yeah, doing taxes is never fun. But I've been using TT for several years now, and at least it's brief and inexpensive. I've recommended it to several friends.
Date published: 2021-03-15
Rated 2 out of 5 by from Not free if you have an HSA I'll start with the good. Great program. Walks you through step by step very efficiently. Would have been 5 stars. Now the bad...it was very frustrating to get forced to upgrade to Deluxe (for $110 Fed and State) because I happen to have a very standard HSA that involves zero changes to my tax rate/income/etc. Having the HSA or not had no implications on the process, there were no taxable distributions, there were no additional contributions, it had no effect on my tax return, and yet that one "yes" was the difference between the standard free return and a $110 return. I like the program but it's the last time I'll use Turbo Tax. I can have them done for me by local tax accountants for that much money.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax Is Great!! TurboTax is a wonderful product and I highly recommend it for doing your taxes yourself. It walks you through everything and gives me a high rate of confidence that it found every deduction and credit possible! Thanks Intuit!
Date published: 2021-03-15
Rated 4 out of 5 by from TurboTax Deluxe is Thorough and easy to follow I use TurboTax Deluxe on my Mac. It logically walks through each step necessary to complete our Federal and California returns. Each step is easy. Bit there are a lot of steps, thanks to the tax law complexity. Electronic filing is easy and safe. My results for over 20 years using TurboTax is it did not trigger a single audit.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Update Review It always works for me. I also recommend it to friends to use who have always paid tax people.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7056
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax simple So easy to use .when you have all your w2's in hand.
Date published: 2021-03-15
Rated 5 out of 5 by from Helpful and skillful He was informative and helpful. Solved my issue very quickly
Date published: 2021-03-15
Rated 5 out of 5 by from Great TT is a great quick service. I have used them for 9 years now!
Date published: 2021-03-15
Rated 5 out of 5 by from Very Simple and Awesome Straight forward format. This is the 2nd year and I'll be back next year!
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is awesome I had to do my taxes and use TurboTax and it was really easy.
Date published: 2021-03-15
Rated 4 out of 5 by from Still the best way to go They try hard, but yeah, doing taxes is never fun. But I've been using TT for several years now, and at least it's brief and inexpensive. I've recommended it to several friends.
Date published: 2021-03-15
Rated 2 out of 5 by from Not free if you have an HSA I'll start with the good. Great program. Walks you through step by step very efficiently. Would have been 5 stars. Now the bad...it was very frustrating to get forced to upgrade to Deluxe (for $110 Fed and State) because I happen to have a very standard HSA that involves zero changes to my tax rate/income/etc. Having the HSA or not had no implications on the process, there were no taxable distributions, there were no additional contributions, it had no effect on my tax return, and yet that one "yes" was the difference between the standard free return and a $110 return. I like the program but it's the last time I'll use Turbo Tax. I can have them done for me by local tax accountants for that much money.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax Is Great!! TurboTax is a wonderful product and I highly recommend it for doing your taxes yourself. It walks you through everything and gives me a high rate of confidence that it found every deduction and credit possible! Thanks Intuit!
Date published: 2021-03-15
Rated 4 out of 5 by from TurboTax Deluxe is Thorough and easy to follow I use TurboTax Deluxe on my Mac. It logically walks through each step necessary to complete our Federal and California returns. Each step is easy. Bit there are a lot of steps, thanks to the tax law complexity. Electronic filing is easy and safe. My results for over 20 years using TurboTax is it did not trigger a single audit.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Update Review It always works for me. I also recommend it to friends to use who have always paid tax people.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7056