TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome always been good never had any probelms each years
Date published: 2021-03-09
Rated 5 out of 5 by from You will like Turbo Tax Easy to use, excellent support from a live perosn as needed. Reasonable Cost!
Date published: 2021-03-09
Rated 4 out of 5 by from Backup/Restore I'm using new computer and would like to access my 2019 tax data for 2020. How can I backup 2019 and restore to TTax 2020?
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is great Fast and easy with turbo tax i go through them every year
Date published: 2021-03-09
Rated 3 out of 5 by from turbo tax is more trouble than it is worth i purchased Turbo Tax business and it took all day to download the file to my computer and get it working. once downloaded it was easy to use, but getting to that point was a long frustrating process.
Date published: 2021-03-09
Rated 3 out of 5 by from 2020 Turbo Tax CD Not as good as prior years! I used the 2020 Turbo Tax CD purchased at our local Sam's Club store. I had no problem inputting tax information and printing forms. However, there must be a "glitch", or some issue with the tax updates every time I finished a portion of the federal & state returns. When the program asked me to run the tax update, I would run it and the last step would lock up. I made two calls to your tech department for assistance. Each time I was told to "restart my computer". This suggestion did work twice. But there were work sessions where I wanted to run a review of my tax returns (federal & state), and this process failed. I would like to know if you had this same complaint from other Turbo Tax 2020 CD software users?
Date published: 2021-03-09
Rated 5 out of 5 by from everyone at turbo tax id great job well done I always love turbo tax they are awsome people to help with just about anything tax related friendly careing group of people.
Date published: 2021-03-09
Rated 5 out of 5 by from Been using TTAX for many years, always excellent I have used TTAX since its inception and before when Michael Chipman created it back in the 1980's
Date published: 2021-03-09
Rated 4 out of 5 by from Another year of good TurboTax experiences!!! A bit more challenging this year due to numerous additional items, i.e. incentive payments, additional cash tax deductions even when using the std. deduction. Found inputs all, but not where/how I thought they would be. All good in the end.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is awesome Being a younger user it has been super helpful to be able to know my taxes out.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome always been good never had any probelms each years
Date published: 2021-03-09
Rated 5 out of 5 by from You will like Turbo Tax Easy to use, excellent support from a live perosn as needed. Reasonable Cost!
Date published: 2021-03-09
Rated 4 out of 5 by from Backup/Restore I'm using new computer and would like to access my 2019 tax data for 2020. How can I backup 2019 and restore to TTax 2020?
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is great Fast and easy with turbo tax i go through them every year
Date published: 2021-03-09
Rated 3 out of 5 by from turbo tax is more trouble than it is worth i purchased Turbo Tax business and it took all day to download the file to my computer and get it working. once downloaded it was easy to use, but getting to that point was a long frustrating process.
Date published: 2021-03-09
Rated 3 out of 5 by from 2020 Turbo Tax CD Not as good as prior years! I used the 2020 Turbo Tax CD purchased at our local Sam's Club store. I had no problem inputting tax information and printing forms. However, there must be a "glitch", or some issue with the tax updates every time I finished a portion of the federal & state returns. When the program asked me to run the tax update, I would run it and the last step would lock up. I made two calls to your tech department for assistance. Each time I was told to "restart my computer". This suggestion did work twice. But there were work sessions where I wanted to run a review of my tax returns (federal & state), and this process failed. I would like to know if you had this same complaint from other Turbo Tax 2020 CD software users?
Date published: 2021-03-09
Rated 5 out of 5 by from everyone at turbo tax id great job well done I always love turbo tax they are awsome people to help with just about anything tax related friendly careing group of people.
Date published: 2021-03-09
Rated 5 out of 5 by from Been using TTAX for many years, always excellent I have used TTAX since its inception and before when Michael Chipman created it back in the 1980's
Date published: 2021-03-09
Rated 4 out of 5 by from Another year of good TurboTax experiences!!! A bit more challenging this year due to numerous additional items, i.e. incentive payments, additional cash tax deductions even when using the std. deduction. Found inputs all, but not where/how I thought they would be. All good in the end.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbotax is awesome Being a younger user it has been super helpful to be able to know my taxes out.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7055