TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
ChrisMMcc from
Fast and Simple
I have been using Turbo Tax for many years. After the first time, I just follow the prompts and answer the questions. I am able to use the same Turbo Tax for my children as well.
Date published: 2022-06-25
Rated 2 out of 5 by
jwbrittt from
Quality has deteriorated over time
TT desktop version doesn't allow for import of crypto trading transactions, so they must be manually entered. I've filed using TT and received confirmation emails from TT and even that the IRS has accepted. The TT software however, says I haven't filed anything yet! Too hard to get support, everything is bot driven so if you don't have a basic question forget it. I think the desktop version is heading for extinction.
Date published: 2022-06-25
Rated 4 out of 5 by
VinShy from
Awesome but expensive
Lucia is awesome person to work with. She knows the product well.
Date published: 2022-06-25
Rated 5 out of 5 by
Nomad Gambit from
TurboTax is awesome
TurboTax helped me a lot when i was struggling to figure out how to do my taxes. Thanks TurboTax.
Date published: 2022-06-25
Rated 5 out of 5 by
SnapGingerSnap from
Grateful to TurboTax
I am grateful to Turbo-Tax for completing both my Federal and Colorado State Taxes for Free. Yay!!!
Date published: 2022-06-24
Rated 5 out of 5 by
MS Rifleman from
Turbo Tax does the hard work for me.
Turbo Tax is sometimes awkward but over all it asks the hard questions to keep you out of trouble. Have used Turbo Tax for over ten years now and it works.
Date published: 2022-06-24
Rated 5 out of 5 by
Biker barbie from
Great job
They were very helpful and nice this time thank you
Date published: 2022-06-24
Rated 5 out of 5 by
YJIJ from
TurboTax is awesome!
TurboTax experts and support persons are very helpful, patient and polite.
Date published: 2022-06-24
Rated 4 out of 5 by
doink316 from
turbo tax is amazing
It was ok and easy. but kept wanting me to upgrade to get the full benefit.
Date published: 2022-06-24
Rated 5 out of 5 by
Hoosier tax guy now from
Made filing easy
It Made filing my taxes easy and safe. Thanks TurboTax
All TurboTax® Offerings Reviews - Page 7007
Date published: 2022-06-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ChrisMMcc from
Fast and Simple
I have been using Turbo Tax for many years. After the first time, I just follow the prompts and answer the questions. I am able to use the same Turbo Tax for my children as well.
Date published: 2022-06-25
Rated 2 out of 5 by
jwbrittt from
Quality has deteriorated over time
TT desktop version doesn't allow for import of crypto trading transactions, so they must be manually entered. I've filed using TT and received confirmation emails from TT and even that the IRS has accepted. The TT software however, says I haven't filed anything yet! Too hard to get support, everything is bot driven so if you don't have a basic question forget it. I think the desktop version is heading for extinction.
Date published: 2022-06-25
Rated 4 out of 5 by
VinShy from
Awesome but expensive
Lucia is awesome person to work with. She knows the product well.
Date published: 2022-06-25
Rated 5 out of 5 by
Nomad Gambit from
TurboTax is awesome
TurboTax helped me a lot when i was struggling to figure out how to do my taxes. Thanks TurboTax.
Date published: 2022-06-25
Rated 5 out of 5 by
SnapGingerSnap from
Grateful to TurboTax
I am grateful to Turbo-Tax for completing both my Federal and Colorado State Taxes for Free. Yay!!!
Date published: 2022-06-24
Rated 5 out of 5 by
MS Rifleman from
Turbo Tax does the hard work for me.
Turbo Tax is sometimes awkward but over all it asks the hard questions to keep you out of trouble. Have used Turbo Tax for over ten years now and it works.
Date published: 2022-06-24
Rated 5 out of 5 by
Biker barbie from
Great job
They were very helpful and nice this time thank you
Date published: 2022-06-24
Rated 5 out of 5 by
YJIJ from
TurboTax is awesome!
TurboTax experts and support persons are very helpful, patient and polite.
Date published: 2022-06-24
Rated 4 out of 5 by
doink316 from
turbo tax is amazing
It was ok and easy. but kept wanting me to upgrade to get the full benefit.
Date published: 2022-06-24
Rated 5 out of 5 by
Hoosier tax guy now from
Made filing easy
It Made filing my taxes easy and safe. Thanks TurboTax
All TurboTax® Offerings Reviews - Page 7007
Date published: 2022-06-24