TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great service Spoke with a representative and she was very engaged
Date published: 2021-03-23
Rated 5 out of 5 by from free and easy Second year filing on my own. Didn't have any issues.
Date published: 2021-03-23
Rated 5 out of 5 by from We love Turbo tax Never had a bad exsperance with turbo tax we think they are great
Date published: 2021-03-23
Rated 5 out of 5 by from Very Easy This experience was very easy. I feel very confident.
Date published: 2021-03-23
Rated 5 out of 5 by from Clean and Simple! This was my first time filing my taxes and TurboTax was very easy to use.
Date published: 2021-03-23
Rated 5 out of 5 by from Helpful Customer Service I had an issue with my state return and couldn't fix it on my own so a specialist called me and fixed it for me.
Date published: 2021-03-23
Rated 1 out of 5 by from deleted all my tax info I have been a turbo tax customer for 20 years. My son battled cancer and lost the battle this last year. I didn't get my taxes filed because he was in the hospital when I needed to file. I went to take care of it and found that Turbo Tax deleted all that I had done and I lost hours and hours of work. So disappointed.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo helped me successfully finish my taxes. Turbotax was helpful, I am thankful that turbotax showed me how I messed up on my taxes; however, I did not receive an email that my taxes were rejected.
Date published: 2021-03-23
Rated 4 out of 5 by from Pretty Good Fairly easy to use. Quite a lot of redundancy, but perhaps better than missing a mistake
Date published: 2021-03-23
Rated 5 out of 5 by from Excellant Very simple and efficient. recommended my son use this.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 6943
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Spoke with a representative and she was very engaged
Date published: 2021-03-23
Rated 5 out of 5 by from free and easy Second year filing on my own. Didn't have any issues.
Date published: 2021-03-23
Rated 5 out of 5 by from We love Turbo tax Never had a bad exsperance with turbo tax we think they are great
Date published: 2021-03-23
Rated 5 out of 5 by from Very Easy This experience was very easy. I feel very confident.
Date published: 2021-03-23
Rated 5 out of 5 by from Clean and Simple! This was my first time filing my taxes and TurboTax was very easy to use.
Date published: 2021-03-23
Rated 5 out of 5 by from Helpful Customer Service I had an issue with my state return and couldn't fix it on my own so a specialist called me and fixed it for me.
Date published: 2021-03-23
Rated 1 out of 5 by from deleted all my tax info I have been a turbo tax customer for 20 years. My son battled cancer and lost the battle this last year. I didn't get my taxes filed because he was in the hospital when I needed to file. I went to take care of it and found that Turbo Tax deleted all that I had done and I lost hours and hours of work. So disappointed.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo helped me successfully finish my taxes. Turbotax was helpful, I am thankful that turbotax showed me how I messed up on my taxes; however, I did not receive an email that my taxes were rejected.
Date published: 2021-03-23
Rated 4 out of 5 by from Pretty Good Fairly easy to use. Quite a lot of redundancy, but perhaps better than missing a mistake
Date published: 2021-03-23
Rated 5 out of 5 by from Excellant Very simple and efficient. recommended my son use this.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 6943