TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is great for the most part Worked great like usual but seems to be more and more expensive every year I file my taxes. I think this year is the most I have ever had to spend and i did my best to stay as close to the base product as possible, but i was forced to use deluxe this year not sure why.
Date published: 2021-04-04
Rated 2 out of 5 by from Very expensive Although the tax filing process is simple for Federal system. The state filing was complex. No discounts on the software. last year I only paid half the price, I paid this year. I might switch to a simple software which is at least 3 times less price than this one. I did not receive a 30% off on the turbobox software. There is no option to downgrade also. No a good exp this time.
Date published: 2021-04-04
Rated 1 out of 5 by from Live Help expert answered got it backwards. You're live help expert answered my question so wrongly that I could have lost over $200,000 if I listened to her. She apologized later, but never clarified the answer. I had to google the answer myself. So don't choose TurboTax for the live help.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbotax Review Easy to use and accurate, and I will continue to use it.
Date published: 2021-04-04
Rated 1 out of 5 by from I will be looking for a new tax program next year! why did turbo tax charge me 70 more dollars to file taxes after I already purchased the program to due my taxes?
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo tax is fast just like a turbo its the best way I can do my taxes at a fast pace within just a mater of a few minutes. Not to mention it being my first time applying for my taxes its simple fast and easy.
Date published: 2021-04-04
Rated 5 out of 5 by from It's Great and Easy Loved how simple everything was and how clear the directions were. Also, LiveExperts are so kind!
Date published: 2021-04-04
Rated 5 out of 5 by from Super Awesome Quite a lot of steps but understandable. I think it was easier for me to use Turbo than it would have been if I had to do this on my own.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Easy to do fast very fast so easy to complete these forms
Date published: 2021-04-04
Rated 5 out of 5 by from turbotax makes it so easy I am only able to do my own taxes because turbotax makes it so easy to file.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 6827
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great for the most part Worked great like usual but seems to be more and more expensive every year I file my taxes. I think this year is the most I have ever had to spend and i did my best to stay as close to the base product as possible, but i was forced to use deluxe this year not sure why.
Date published: 2021-04-04
Rated 2 out of 5 by from Very expensive Although the tax filing process is simple for Federal system. The state filing was complex. No discounts on the software. last year I only paid half the price, I paid this year. I might switch to a simple software which is at least 3 times less price than this one. I did not receive a 30% off on the turbobox software. There is no option to downgrade also. No a good exp this time.
Date published: 2021-04-04
Rated 1 out of 5 by from Live Help expert answered got it backwards. You're live help expert answered my question so wrongly that I could have lost over $200,000 if I listened to her. She apologized later, but never clarified the answer. I had to google the answer myself. So don't choose TurboTax for the live help.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbotax Review Easy to use and accurate, and I will continue to use it.
Date published: 2021-04-04
Rated 1 out of 5 by from I will be looking for a new tax program next year! why did turbo tax charge me 70 more dollars to file taxes after I already purchased the program to due my taxes?
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo tax is fast just like a turbo its the best way I can do my taxes at a fast pace within just a mater of a few minutes. Not to mention it being my first time applying for my taxes its simple fast and easy.
Date published: 2021-04-04
Rated 5 out of 5 by from It's Great and Easy Loved how simple everything was and how clear the directions were. Also, LiveExperts are so kind!
Date published: 2021-04-04
Rated 5 out of 5 by from Super Awesome Quite a lot of steps but understandable. I think it was easier for me to use Turbo than it would have been if I had to do this on my own.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Easy to do fast very fast so easy to complete these forms
Date published: 2021-04-04
Rated 5 out of 5 by from turbotax makes it so easy I am only able to do my own taxes because turbotax makes it so easy to file.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 6827