TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Tax Return Made Easy I used Turbo Tax for many years and when I purchased my home I was advised to go to a "Professional Tax Preparer", but I found they only cost more. So, I have returned and am very pleased with the guidance and ease of filing my taxes. You can purchase the extended coverage for legal advice and representation if any issues come up, but remember, the only information that is entered is what you give them. Good Luck everyone!
Date published: 2022-02-27
Rated 5 out of 5 by from Super Easy It made filing super easy. It asked clear and simple questions. I have tried other tax websites and none compared.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy as 1 2 3 If you have the simple returns like I do, Turbo Tax is the way to go! I have been using turbo tax for over 15 years and I will continue to do so!
Date published: 2022-02-27
Rated 5 out of 5 by from Best system there is! Very quick and easy interface. Will continue to use for future filing
Date published: 2022-02-27
Rated 5 out of 5 by from turbo is great easy as 123 will recommend to anyone nothing follows
Date published: 2022-02-27
Rated 1 out of 5 by from Not Worth It!! The value prop of this offering is simply not there. This isn't actually full service. I had to pull all docs and provide the same information I always have provided in years past to complete my own terms. This was my first time using the full service version and I hoped it would be painless because I thought my return may be a bit more complicated this year having switched jobs, bought a place, and sold stock. In the end, it felt like I was doing all the work I normally do to complete the return, except this year I was charged exponentially more for the "full service" version. There really isn't any service if I'm honest. What it is, is you providing all the information you normally provide and someone else clicking the buttons in the tool to input the data. This button clicking is the easy part -- so I'd recommend you save your money and use one of the self-service / free versions of TurboTax. This Full Service offering is just not worth what it ends up costing ($444 for my Federal and State).
Date published: 2022-02-27
Rated 5 out of 5 by from Love that all my returns are in the same place! So easy to use and makes sure I get the best refund every year. Will never use any thing else.
Date published: 2022-02-27
Rated 5 out of 5 by from Customer Service Is Great!! Customer Service Is Great!! - FAST and Friendly!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Well Done! Easy Breezy Experience! I really don't have a lot of detail to convey other than it was very easy!
Date published: 2022-02-27
Rated 5 out of 5 by from easy and comfortable to use Turbo makes it easy to walk through the process and provide confidence that you have considered all tax areas
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6805
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax Return Made Easy I used Turbo Tax for many years and when I purchased my home I was advised to go to a "Professional Tax Preparer", but I found they only cost more. So, I have returned and am very pleased with the guidance and ease of filing my taxes. You can purchase the extended coverage for legal advice and representation if any issues come up, but remember, the only information that is entered is what you give them. Good Luck everyone!
Date published: 2022-02-27
Rated 5 out of 5 by from Super Easy It made filing super easy. It asked clear and simple questions. I have tried other tax websites and none compared.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy as 1 2 3 If you have the simple returns like I do, Turbo Tax is the way to go! I have been using turbo tax for over 15 years and I will continue to do so!
Date published: 2022-02-27
Rated 5 out of 5 by from Best system there is! Very quick and easy interface. Will continue to use for future filing
Date published: 2022-02-27
Rated 5 out of 5 by from turbo is great easy as 123 will recommend to anyone nothing follows
Date published: 2022-02-27
Rated 1 out of 5 by from Not Worth It!! The value prop of this offering is simply not there. This isn't actually full service. I had to pull all docs and provide the same information I always have provided in years past to complete my own terms. This was my first time using the full service version and I hoped it would be painless because I thought my return may be a bit more complicated this year having switched jobs, bought a place, and sold stock. In the end, it felt like I was doing all the work I normally do to complete the return, except this year I was charged exponentially more for the "full service" version. There really isn't any service if I'm honest. What it is, is you providing all the information you normally provide and someone else clicking the buttons in the tool to input the data. This button clicking is the easy part -- so I'd recommend you save your money and use one of the self-service / free versions of TurboTax. This Full Service offering is just not worth what it ends up costing ($444 for my Federal and State).
Date published: 2022-02-27
Rated 5 out of 5 by from Love that all my returns are in the same place! So easy to use and makes sure I get the best refund every year. Will never use any thing else.
Date published: 2022-02-27
Rated 5 out of 5 by from Customer Service Is Great!! Customer Service Is Great!! - FAST and Friendly!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Well Done! Easy Breezy Experience! I really don't have a lot of detail to convey other than it was very easy!
Date published: 2022-02-27
Rated 5 out of 5 by from easy and comfortable to use Turbo makes it easy to walk through the process and provide confidence that you have considered all tax areas
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6805