TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Love TurboTax I have been using Turbotax for over 3 years to file my taxes and they always make it quick and easy!
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax Awesome App It was very easy to use. It found discounts for me. It was great using Turbo Tax.
Date published: 2021-03-18
Rated 5 out of 5 by from taxes got done easy to understand and use, i'm confident my taxes were done right
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome This was my first time filing on my own but the process was easy and straight to the point
Date published: 2021-03-18
Rated 5 out of 5 by from great Have been using turbo tax and I've been very happy with it.
Date published: 2021-03-18
Rated 1 out of 5 by from Hides the state tax filing fee until the very end The product itself is good, however the it makes you wait until the very end to tell you that the fee to file your state tax return is another $50. At that point, you either have to pay it or it deletes your state return and you have to start over with another provider. Why not tell you upfront what the cost will be so you can make an informed decision? The fee for the state filing continues to increase every year while the cost of the federal (which they tell you up front) remains basically the same. Feels like a sneaky way to conceal that the price has increased.
Date published: 2021-03-18
Rated 5 out of 5 by from Pretty Great!!!! It was pretty easy to do everything, maybe a few more explanations for in depth small business attributes would be beneficial, and usually taxes suck anyway. so this was as good as it gets, thank you
Date published: 2021-03-18
Rated 5 out of 5 by from Always excellent I have been doing my taxes through Turbo for over 10 years. I even did my parents taxes for them on Turbo. It is amazing, and the customer experience is sooo much better than going to an "expert." Turbo's experts are so efficient it is ridiculous, even with complicated taxes.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo taxes are awesome It's awesome even if I had trouble with it and I figured it out
Date published: 2021-03-18
Rated 5 out of 5 by from Fast and easy Love this app. Been using since 2018. Has always been very easy app to use
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax I have been using Turbotax for over 3 years to file my taxes and they always make it quick and easy!
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax Awesome App It was very easy to use. It found discounts for me. It was great using Turbo Tax.
Date published: 2021-03-18
Rated 5 out of 5 by from taxes got done easy to understand and use, i'm confident my taxes were done right
Date published: 2021-03-18
Rated 5 out of 5 by from Awesome This was my first time filing on my own but the process was easy and straight to the point
Date published: 2021-03-18
Rated 5 out of 5 by from great Have been using turbo tax and I've been very happy with it.
Date published: 2021-03-18
Rated 1 out of 5 by from Hides the state tax filing fee until the very end The product itself is good, however the it makes you wait until the very end to tell you that the fee to file your state tax return is another $50. At that point, you either have to pay it or it deletes your state return and you have to start over with another provider. Why not tell you upfront what the cost will be so you can make an informed decision? The fee for the state filing continues to increase every year while the cost of the federal (which they tell you up front) remains basically the same. Feels like a sneaky way to conceal that the price has increased.
Date published: 2021-03-18
Rated 5 out of 5 by from Pretty Great!!!! It was pretty easy to do everything, maybe a few more explanations for in depth small business attributes would be beneficial, and usually taxes suck anyway. so this was as good as it gets, thank you
Date published: 2021-03-18
Rated 5 out of 5 by from Always excellent I have been doing my taxes through Turbo for over 10 years. I even did my parents taxes for them on Turbo. It is amazing, and the customer experience is sooo much better than going to an "expert." Turbo's experts are so efficient it is ridiculous, even with complicated taxes.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo taxes are awesome It's awesome even if I had trouble with it and I figured it out
Date published: 2021-03-18
Rated 5 out of 5 by from Fast and easy Love this app. Been using since 2018. Has always been very easy app to use
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 6740