TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
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Rated 5 out of 5 by from Turbo tax is great Great service. Agent assisted me with all the questions I had,
Date published: 2023-03-15
Rated 5 out of 5 by from Great work I had a unusual problem and Denise W. stuck with it until it was resolved. Thank you so much Denise.
Date published: 2023-03-15
Rated 5 out of 5 by from Great It was very helpful and without stress. Plus it was very fast
Date published: 2023-03-15
Rated 3 out of 5 by from Worse year we have had to deal with. More difficult, harder to understand, and more costly.
Date published: 2023-03-15
Rated 3 out of 5 by from Instructions to change a doc. is very poor. I needed to make a change to 1099B. Very poor instructions as how to get back and make the change. Even the "Chat" person by phone did not know how. I finally found a way by clicking on different ways. Then I tried to email rather than "mail" and again instructions were very poor.
Date published: 2023-03-15
Rated 1 out of 5 by from Most difficult year yet NAICS codes changed - when trying to efile, SEVERAL codes were tried yet NONE were accepted.
Date published: 2023-03-15
Rated 5 out of 5 by from Firewall settings issue You might mention that older computers (OS system) may have a problem with firewall protections, and include instructions on how to shut it off for a few minutes when certain updates (eg. North Carolina updates) won't install. Otherwise, great stuff!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax Ease Expected to be a bad experience. It was managable.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbotax Intuit is excellent It's my fourth year using Turbotax Intuit. I find it easy and user-friendly. Thank you for the great tool
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is great for self-employed people The process of filing self-employed taxes is much easier with TurboTax!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6740
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Great service. Agent assisted me with all the questions I had,
Date published: 2023-03-15
Rated 5 out of 5 by from Great work I had a unusual problem and Denise W. stuck with it until it was resolved. Thank you so much Denise.
Date published: 2023-03-15
Rated 5 out of 5 by from Great It was very helpful and without stress. Plus it was very fast
Date published: 2023-03-15
Rated 3 out of 5 by from Worse year we have had to deal with. More difficult, harder to understand, and more costly.
Date published: 2023-03-15
Rated 3 out of 5 by from Instructions to change a doc. is very poor. I needed to make a change to 1099B. Very poor instructions as how to get back and make the change. Even the "Chat" person by phone did not know how. I finally found a way by clicking on different ways. Then I tried to email rather than "mail" and again instructions were very poor.
Date published: 2023-03-15
Rated 1 out of 5 by from Most difficult year yet NAICS codes changed - when trying to efile, SEVERAL codes were tried yet NONE were accepted.
Date published: 2023-03-15
Rated 5 out of 5 by from Firewall settings issue You might mention that older computers (OS system) may have a problem with firewall protections, and include instructions on how to shut it off for a few minutes when certain updates (eg. North Carolina updates) won't install. Otherwise, great stuff!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax Ease Expected to be a bad experience. It was managable.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbotax Intuit is excellent It's my fourth year using Turbotax Intuit. I find it easy and user-friendly. Thank you for the great tool
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is great for self-employed people The process of filing self-employed taxes is much easier with TurboTax!
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6740