TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is very user friendly, quick, and helpful! I have used it in previous years and will continue to use it!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is great they were really helpful in the best way possible.
Date published: 2022-02-27
Rated 5 out of 5 by from turbotax is great TurboTax is very easy. It walks you through the steps. if you have any questions, the app will explain them to you. this is my second year with them.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use and quick online support I found TurboTax application is easy to use and has been a long time user more than 10 years. This year I had a technical question and used the online chat to connect to one of the customer support person quickly (this occurs during weekend hours). He was very supportive and provide the answer in detail to help me to complete the filing in a timely matter.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for the past 5 years and it has always been a great experience. Easy format to follow with every step explained to ensure no errors are done.
Date published: 2022-02-27
Rated 3 out of 5 by from could be better honestly I'm a bit mad that now your charging a processing fee for refund processing by direct deposit. I will be filling out my federal taxes by hand or via downloadable fillable form next year & will be saving $68. The $29 for a not complicated federal form, I get. the processing fee, not so much. You really should put that right up front where people select the type of turbo tax, so they can see how much they will actually pay! Also did not see basic instructions as would have been on the instructions for correct formats for filling out certain areas.
Date published: 2022-02-27
Rated 5 out of 5 by from Love turbo tax Just always so fast and easy to use. I will be using them for a long time.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is great Turbo tax was pretty easy to use for first time, only a few problems along the way
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes suck I worked with Alyssa on a chat and she was awesome..me not so much so I requested a call.. spoke with Stephanie and she was amazing.. she fixed my problem.. I love them both!
Date published: 2022-02-27
Rated 2 out of 5 by from I had to pay when others dont My daughter and others have filed for $0 and I always get charged a deluxe fee. Next year i plan to not return to turbo tax
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6417
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is very user friendly, quick, and helpful! I have used it in previous years and will continue to use it!
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is great they were really helpful in the best way possible.
Date published: 2022-02-27
Rated 5 out of 5 by from turbotax is great TurboTax is very easy. It walks you through the steps. if you have any questions, the app will explain them to you. this is my second year with them.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use and quick online support I found TurboTax application is easy to use and has been a long time user more than 10 years. This year I had a technical question and used the online chat to connect to one of the customer support person quickly (this occurs during weekend hours). He was very supportive and provide the answer in detail to help me to complete the filing in a timely matter.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax for the past 5 years and it has always been a great experience. Easy format to follow with every step explained to ensure no errors are done.
Date published: 2022-02-27
Rated 3 out of 5 by from could be better honestly I'm a bit mad that now your charging a processing fee for refund processing by direct deposit. I will be filling out my federal taxes by hand or via downloadable fillable form next year & will be saving $68. The $29 for a not complicated federal form, I get. the processing fee, not so much. You really should put that right up front where people select the type of turbo tax, so they can see how much they will actually pay! Also did not see basic instructions as would have been on the instructions for correct formats for filling out certain areas.
Date published: 2022-02-27
Rated 5 out of 5 by from Love turbo tax Just always so fast and easy to use. I will be using them for a long time.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax is great Turbo tax was pretty easy to use for first time, only a few problems along the way
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes suck I worked with Alyssa on a chat and she was awesome..me not so much so I requested a call.. spoke with Stephanie and she was amazing.. she fixed my problem.. I love them both!
Date published: 2022-02-27
Rated 2 out of 5 by from I had to pay when others dont My daughter and others have filed for $0 and I always get charged a deluxe fee. Next year i plan to not return to turbo tax
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6417