TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from easy Simple, intuitive and fast. It's nice that the process is so streamlined.
Date published: 2021-03-13
Rated 4 out of 5 by from Awesome but time consuming Great product but it takes me an average of 7hrs..
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax is Okay Turbo Tax does the job, but it feels like it's less intuitive than in prior years. It needs to be able to recognize if I do not qualify for a tax deduction before requiring me to fill-in detailed information (e.g., medical expenses). And, for the cost I'm paying, I shouldn't be subjected to excessive promotions/offers (e.g., MAX/upgrades). When I say pick-up where I left off, I'd like to resume exactly from where I left, rather than having to repeat answers I've already provided. Finally, when I say I want to enter a form for which Turbo Tax hasn't prompted me, there needs to be a way to enter that form (e.g., a 3922). I may have to look for alternatives to Turbo Tax as the value has declined, but the cost has increased.
Date published: 2021-03-13
Rated 1 out of 5 by from Turbo tax claims misleadiing The box says it can be installed on 5 computers - didn't work. Only was able to put it on two. In the past I haven't had this problem but this year I bought a more expensive turbo tax since started a business this past year and thought having the home and business one would be helpful.
Date published: 2021-03-13
Rated 5 out of 5 by from It is easy It was fairly easy to navigate through the steps to get my taxes done.
Date published: 2021-03-13
Rated 4 out of 5 by from Relatively easy The process of completing the form is very easy, and I love the fact that they are able to pull forward most of the info from the previous year. It does get VERY frustrating when filing with a Fed Gov't 1099 since there are not enough numbers in the Fed ID number to meet the requirements of their form AND the number of the boxes does NOT line up with the numbers of the boxes they are requesting info from. Not sure why this can't get fixed every year - VERY frustrating when you keep sending me back to make a correction there is NO information to provide. I can't just make it up you know!! Other than that I love the process.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax - Simple, Powerful, Intuitive Like having a CPA guiding me through each step - uncovering items I might never know to pursue on my own
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax easy to apply was easy to navigate enjoyed an adult beverage while doing my taxes
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax takes a lot of the stress out of taxes I love how it guides me through each step so I don't forget anything.
Date published: 2021-03-13
Rated 5 out of 5 by from Never used any other tax software since 1985 TurboTax has been a life saver since I started using it in 1985. That would be before modern printers. Back then dot matrix printers were used to print the graphics required. The modern version is more user friendly in all respects.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6382
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy Simple, intuitive and fast. It's nice that the process is so streamlined.
Date published: 2021-03-13
Rated 4 out of 5 by from Awesome but time consuming Great product but it takes me an average of 7hrs..
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax is Okay Turbo Tax does the job, but it feels like it's less intuitive than in prior years. It needs to be able to recognize if I do not qualify for a tax deduction before requiring me to fill-in detailed information (e.g., medical expenses). And, for the cost I'm paying, I shouldn't be subjected to excessive promotions/offers (e.g., MAX/upgrades). When I say pick-up where I left off, I'd like to resume exactly from where I left, rather than having to repeat answers I've already provided. Finally, when I say I want to enter a form for which Turbo Tax hasn't prompted me, there needs to be a way to enter that form (e.g., a 3922). I may have to look for alternatives to Turbo Tax as the value has declined, but the cost has increased.
Date published: 2021-03-13
Rated 1 out of 5 by from Turbo tax claims misleadiing The box says it can be installed on 5 computers - didn't work. Only was able to put it on two. In the past I haven't had this problem but this year I bought a more expensive turbo tax since started a business this past year and thought having the home and business one would be helpful.
Date published: 2021-03-13
Rated 5 out of 5 by from It is easy It was fairly easy to navigate through the steps to get my taxes done.
Date published: 2021-03-13
Rated 4 out of 5 by from Relatively easy The process of completing the form is very easy, and I love the fact that they are able to pull forward most of the info from the previous year. It does get VERY frustrating when filing with a Fed Gov't 1099 since there are not enough numbers in the Fed ID number to meet the requirements of their form AND the number of the boxes does NOT line up with the numbers of the boxes they are requesting info from. Not sure why this can't get fixed every year - VERY frustrating when you keep sending me back to make a correction there is NO information to provide. I can't just make it up you know!! Other than that I love the process.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax - Simple, Powerful, Intuitive Like having a CPA guiding me through each step - uncovering items I might never know to pursue on my own
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax easy to apply was easy to navigate enjoyed an adult beverage while doing my taxes
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax takes a lot of the stress out of taxes I love how it guides me through each step so I don't forget anything.
Date published: 2021-03-13
Rated 5 out of 5 by from Never used any other tax software since 1985 TurboTax has been a life saver since I started using it in 1985. That would be before modern printers. Back then dot matrix printers were used to print the graphics required. The modern version is more user friendly in all respects.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6382