TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Finally got someone to help me My husband died. He always did the taxes. I couldn't open the file because TT wanted to send a code to his cell phone which I no longer have. It was very difficult to find anyone to help me with this. It took four phone calls until I finally was passed to someone to help me. Now I am in the file but I can't see any history. It's like I'm starting from scratch. I think they need to address situations where the tax preparer of the household dies and the spouse has to figure it out. This was very difficult. Guess I am the only person to loose a spouse.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Great!!! I have used TurboTax for more than 10 years. TurboTax makes doing my taxes a breeze.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax works My experience with TurboTax has always been very good. I am on my third year.
Date published: 2021-03-14
Rated 5 out of 5 by from Wonderful Product and a great help! Turbo tax makes completing my taxes so much easier than going to a professional to do them. I like how it has explainations for everything. I know exactly what I am looking at and where to find the correct info.
Date published: 2021-03-14
Rated 5 out of 5 by from Fast and Simple I indeed had a pleasurable experience doing taxes on my own for the first time. The ability to talk to specialists at the beginning and at the end, with all the guaranteed results are very reassuring and comforting.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is relatively easy Turbo tax is relatively easy. Pain points include : terminology being unclear for filling unemployment benefits if you do not work for the government and unclear which box number they are looking for when entering adjusted gross income from the prior year.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is easy! Had an issue , received assist from CPA and it was resolved!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is an excellent tax preparation software I have always successfully used TurboTax for all my tax preparation needs.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is the way to go!!! TurboTax walks you through every step of the way. It asked me things I would of never thought of. I know I am getting my full refund. This is my year 6 of using TurboTax Live Deluxe. Called for a question. GREAT customer service. My tax person was so very helpful.
Date published: 2021-03-14
Rated 5 out of 5 by from Thumbs up Turbo Tax I have used Turbo Tax for years and has always been easy to use and answers all my questions
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6284
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Finally got someone to help me My husband died. He always did the taxes. I couldn't open the file because TT wanted to send a code to his cell phone which I no longer have. It was very difficult to find anyone to help me with this. It took four phone calls until I finally was passed to someone to help me. Now I am in the file but I can't see any history. It's like I'm starting from scratch. I think they need to address situations where the tax preparer of the household dies and the spouse has to figure it out. This was very difficult. Guess I am the only person to loose a spouse.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Great!!! I have used TurboTax for more than 10 years. TurboTax makes doing my taxes a breeze.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax works My experience with TurboTax has always been very good. I am on my third year.
Date published: 2021-03-14
Rated 5 out of 5 by from Wonderful Product and a great help! Turbo tax makes completing my taxes so much easier than going to a professional to do them. I like how it has explainations for everything. I know exactly what I am looking at and where to find the correct info.
Date published: 2021-03-14
Rated 5 out of 5 by from Fast and Simple I indeed had a pleasurable experience doing taxes on my own for the first time. The ability to talk to specialists at the beginning and at the end, with all the guaranteed results are very reassuring and comforting.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is relatively easy Turbo tax is relatively easy. Pain points include : terminology being unclear for filling unemployment benefits if you do not work for the government and unclear which box number they are looking for when entering adjusted gross income from the prior year.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is easy! Had an issue , received assist from CPA and it was resolved!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is an excellent tax preparation software I have always successfully used TurboTax for all my tax preparation needs.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is the way to go!!! TurboTax walks you through every step of the way. It asked me things I would of never thought of. I know I am getting my full refund. This is my year 6 of using TurboTax Live Deluxe. Called for a question. GREAT customer service. My tax person was so very helpful.
Date published: 2021-03-14
Rated 5 out of 5 by from Thumbs up Turbo Tax I have used Turbo Tax for years and has always been easy to use and answers all my questions
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6284