TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from 2020 Not Easy to Navigate I have used Turbo Tax for over 20 years! Navigating this software was not as user friendly at previous years. But I guess 2020 wasn't a typical year.
Date published: 2021-03-15
Rated 5 out of 5 by from First time's a charm I only used Turbo Tax a couple of times a decade ago to help a daughter. Today I used it to file my wife's and my joint Federal return -- much faster than I expected. My phone support assistant (Phoebe 6 yrs. from Texas) was incredibly helpful! And the online connections to almost all of my financial data were helpful.
Date published: 2021-03-15
Rated 4 out of 5 by from Great I’ve still haven’t got my refund it keeps rejecting me
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Awesome Great Experience. Very smooth and very easy to flow.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbotax is professional and I am web iliterrite The best I could Hope for and I went to 3 others and Turbotax is the only one that finally came out accepted in to years I have been trying do too house fire and address change and pain to get anything done.
Date published: 2021-03-15
Rated 5 out of 5 by from The old standby Works everytime. Pretty much impossible to mess up.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awsome Very good experience filing with Turbo tax. It guides me through every detail that made my tax filing very smooth. Definitely recommend. Excellent software for tax
Date published: 2021-03-15
Rated 5 out of 5 by from EASY!! and impresive I was worried about how much I would have to pay, where to go and the due date is coming up but I was able to do it very easy, they guide you, they text you and they call you how many time you need or have a question as simple it is.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome did not prepare with a live person . I purchased turbo tax for Business and followed the instructions.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax I needed additional help filing taxes. Customer service on the phone was able to answer my questions.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6214
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from 2020 Not Easy to Navigate I have used Turbo Tax for over 20 years! Navigating this software was not as user friendly at previous years. But I guess 2020 wasn't a typical year.
Date published: 2021-03-15
Rated 5 out of 5 by from First time's a charm I only used Turbo Tax a couple of times a decade ago to help a daughter. Today I used it to file my wife's and my joint Federal return -- much faster than I expected. My phone support assistant (Phoebe 6 yrs. from Texas) was incredibly helpful! And the online connections to almost all of my financial data were helpful.
Date published: 2021-03-15
Rated 4 out of 5 by from Great I’ve still haven’t got my refund it keeps rejecting me
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax Awesome Great Experience. Very smooth and very easy to flow.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbotax is professional and I am web iliterrite The best I could Hope for and I went to 3 others and Turbotax is the only one that finally came out accepted in to years I have been trying do too house fire and address change and pain to get anything done.
Date published: 2021-03-15
Rated 5 out of 5 by from The old standby Works everytime. Pretty much impossible to mess up.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is Awsome Very good experience filing with Turbo tax. It guides me through every detail that made my tax filing very smooth. Definitely recommend. Excellent software for tax
Date published: 2021-03-15
Rated 5 out of 5 by from EASY!! and impresive I was worried about how much I would have to pay, where to go and the due date is coming up but I was able to do it very easy, they guide you, they text you and they call you how many time you need or have a question as simple it is.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome did not prepare with a live person . I purchased turbo tax for Business and followed the instructions.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax I needed additional help filing taxes. Customer service on the phone was able to answer my questions.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6214