TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax for Estate and Business Estate Tax is very, very confusing. I had to call help line several times. Everyone was super helpful and willing to take as long as it took to try to solve and questions or problems that I had. Unfortunally, after an hour or so my phone would disconnet. Then I would have to go through the whole process, again. Luckily, I usually received enough information and help to usually figure it out myself. I, also, use Turbo Tax download for our rental business. Again, everytime I had to call in everyone was super helpful and took as long as it took to get to an answer.
Date published: 2022-02-28
Rated 5 out of 5 by from 7th year using Turbo Tax I have been using turbo tax for 7 years straight now as it is very easy to navigate and there is always detailed instructions so you are never left guessing before going to the next step!
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is great Turbotax is fast and easy! This site is so helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great Been using Turbotax for over 15 years. Super easy and goes pretty quick. Price is also fair. Thank you, Turbotax
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes Excellent and versatile Will recommend great customer services
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Clickety Clickety Click, now I have my money back!
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent Service I have used TurboTax for five years and it has been a great experience
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo tax is just what I need to do my taxes. They import all information from last year, and ask questions while doing this years! I wouldn't use anything but Turbo Tax to do my taxes!!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome I like how y’all go talk to people and help them fill out the taxes at the same time is very easy for people who have hard times reading and writing like me thank you
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great I have used Turbo Tax for several years and have no complaints.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6157
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax for Estate and Business Estate Tax is very, very confusing. I had to call help line several times. Everyone was super helpful and willing to take as long as it took to try to solve and questions or problems that I had. Unfortunally, after an hour or so my phone would disconnet. Then I would have to go through the whole process, again. Luckily, I usually received enough information and help to usually figure it out myself. I, also, use Turbo Tax download for our rental business. Again, everytime I had to call in everyone was super helpful and took as long as it took to get to an answer.
Date published: 2022-02-28
Rated 5 out of 5 by from 7th year using Turbo Tax I have been using turbo tax for 7 years straight now as it is very easy to navigate and there is always detailed instructions so you are never left guessing before going to the next step!
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is great Turbotax is fast and easy! This site is so helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great Been using Turbotax for over 15 years. Super easy and goes pretty quick. Price is also fair. Thank you, Turbotax
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes Excellent and versatile Will recommend great customer services
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Clickety Clickety Click, now I have my money back!
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent Service I have used TurboTax for five years and it has been a great experience
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo tax is just what I need to do my taxes. They import all information from last year, and ask questions while doing this years! I wouldn't use anything but Turbo Tax to do my taxes!!
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome I like how y’all go talk to people and help them fill out the taxes at the same time is very easy for people who have hard times reading and writing like me thank you
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great I have used Turbo Tax for several years and have no complaints.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6157