TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX ON-LINE IS GREAT I LOVED THE ONLINE HELP, AND THE EASE OF ENTERING ALL DATA. I ALSO LIKE THE GUARENTEE OF ACCURACY.
Date published: 2022-02-28
Rated 2 out of 5 by from DOES NOT DO THE JOB! Bought Premier because I had a land sale and wanted to enter it correctly. Turbotax does not accommodate a 1099-S form, so I cannot identify the transaction as having been reported to the IRS. Shame on you! Additionally, the amount of forms you print by default is excessive. Offer to save everything, and only print the minimum.
Date published: 2022-02-28
Rated 4 out of 5 by from TurboTax is not awesome. It is entirely adequate. I ran into some problems with 1099-OID entry. It was not explained well but I think I got it figured out because the little exclamation marks alongside the 1099-OID item went away. Last year I did a 1031 Exchange, which took me 3 TurboTax CPAs until I finally found one who was REALLY good and helped me figure it out. Data entry difficult and not well explained. Never doing that again.
Date published: 2022-02-28
Rated 5 out of 5 by from Thank you! I used the live help option when I got lost in the mobile app. Shakelia helped me so patiently and politely. Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax#1 Very easy to use. Recommended to my friends and family.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is great! I had an issue that Vanessa helped with and resolved for me.. I have used turbotax for eight years and will continue to use them.
Date published: 2022-02-28
Rated 5 out of 5 by from really easy really great exp will definitly use again. very easy
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is good Tax experts were helpful - worked with me to complete return
Date published: 2022-02-28
Rated 3 out of 5 by from Great to use Easy to use, fast, and explains almost everything.
Date published: 2022-02-28
Rated 5 out of 5 by from I love TurboTax I have used TurboTax for years and never ever had any issues with the app it’s very quick and easy
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6119
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX ON-LINE IS GREAT I LOVED THE ONLINE HELP, AND THE EASE OF ENTERING ALL DATA. I ALSO LIKE THE GUARENTEE OF ACCURACY.
Date published: 2022-02-28
Rated 2 out of 5 by from DOES NOT DO THE JOB! Bought Premier because I had a land sale and wanted to enter it correctly. Turbotax does not accommodate a 1099-S form, so I cannot identify the transaction as having been reported to the IRS. Shame on you! Additionally, the amount of forms you print by default is excessive. Offer to save everything, and only print the minimum.
Date published: 2022-02-28
Rated 4 out of 5 by from TurboTax is not awesome. It is entirely adequate. I ran into some problems with 1099-OID entry. It was not explained well but I think I got it figured out because the little exclamation marks alongside the 1099-OID item went away. Last year I did a 1031 Exchange, which took me 3 TurboTax CPAs until I finally found one who was REALLY good and helped me figure it out. Data entry difficult and not well explained. Never doing that again.
Date published: 2022-02-28
Rated 5 out of 5 by from Thank you! I used the live help option when I got lost in the mobile app. Shakelia helped me so patiently and politely. Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax#1 Very easy to use. Recommended to my friends and family.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbotax is great! I had an issue that Vanessa helped with and resolved for me.. I have used turbotax for eight years and will continue to use them.
Date published: 2022-02-28
Rated 5 out of 5 by from really easy really great exp will definitly use again. very easy
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is good Tax experts were helpful - worked with me to complete return
Date published: 2022-02-28
Rated 3 out of 5 by from Great to use Easy to use, fast, and explains almost everything.
Date published: 2022-02-28
Rated 5 out of 5 by from I love TurboTax I have used TurboTax for years and never ever had any issues with the app it’s very quick and easy
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6119