TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax made things easier! Excellent service. My husband is on disability now and they were able to provide assistance with filing. No problems!
Date published: 2022-02-28
Rated 5 out of 5 by from Convenience I prefer using turbotax because I know that they are going to check for every possible deduction and make sure my information is correct as possible because it's good business sense. They make it easy for the average person to tolerate. It's preferential to the other options out there.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! The products and explanations were very helpful and easy to use.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple filing. I've used Turbo tax for 8 years. Tax filing is simple. No problems to date.
Date published: 2022-02-28
Rated 5 out of 5 by from very good very interesting new tax filing experience for me.........
Date published: 2022-02-28
Rated 3 out of 5 by from turbo tax is ok it was fairly easy. however when speaking to someone they confused me more than i needed to be confused. i dont even understand how you can beat around the bush so much. i kept telling her i didnt understand what she meant. or how on my taxes i can put what somebody else claimed and i did not. i just didnt get it
Date published: 2022-02-28
Rated 4 out of 5 by from I Like Charity Charity helped, but it would have been nice, when Form 2210 came up, that you had an out option something like, "If you did not receive Form 2210, do 'X' to delete the form and move on."
Date published: 2022-02-28
Rated 4 out of 5 by from Very Easy to Use We use this every year because it is so simple to use.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is Great! Taxes filed and complete :) There was a glitch with the system, but Daniel- the Specialist I talked to helped me fix it! Glad to finally be done with our taxes. Thanks Daniel!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the Best Tax Prep App to Use I have used Turbo Tax for almost a decade now and have no problems to use. Their language use is easy to follow and thorough. No Audits!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6002
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax made things easier! Excellent service. My husband is on disability now and they were able to provide assistance with filing. No problems!
Date published: 2022-02-28
Rated 5 out of 5 by from Convenience I prefer using turbotax because I know that they are going to check for every possible deduction and make sure my information is correct as possible because it's good business sense. They make it easy for the average person to tolerate. It's preferential to the other options out there.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! The products and explanations were very helpful and easy to use.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple filing. I've used Turbo tax for 8 years. Tax filing is simple. No problems to date.
Date published: 2022-02-28
Rated 5 out of 5 by from very good very interesting new tax filing experience for me.........
Date published: 2022-02-28
Rated 3 out of 5 by from turbo tax is ok it was fairly easy. however when speaking to someone they confused me more than i needed to be confused. i dont even understand how you can beat around the bush so much. i kept telling her i didnt understand what she meant. or how on my taxes i can put what somebody else claimed and i did not. i just didnt get it
Date published: 2022-02-28
Rated 4 out of 5 by from I Like Charity Charity helped, but it would have been nice, when Form 2210 came up, that you had an out option something like, "If you did not receive Form 2210, do 'X' to delete the form and move on."
Date published: 2022-02-28
Rated 4 out of 5 by from Very Easy to Use We use this every year because it is so simple to use.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is Great! Taxes filed and complete :) There was a glitch with the system, but Daniel- the Specialist I talked to helped me fix it! Glad to finally be done with our taxes. Thanks Daniel!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the Best Tax Prep App to Use I have used Turbo Tax for almost a decade now and have no problems to use. Their language use is easy to follow and thorough. No Audits!!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6002