TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great customer service experience One of the best customer service experiences I have had in my life excellent job
Date published: 2021-03-18
Rated 3 out of 5 by from TurboTax is average as other apps I have use different ones over the years and TurboTax is about the same as others. makes you go through allot of steps that would be nice just to skip. Not happy about the extra charges for using credit card but its quick and easy. be nice if they really helped me out more for the costs.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is amazing! I have used this technology for many years and never had a problem.
Date published: 2021-03-18
Rated 5 out of 5 by from Eases so much 2020 pandemic stress We had a LOT of changes this year -- new state, new house, new baby -- ON TOP OF a pandemic. All the stressors I had going into this return were handled as we moved through the software. We've filed with TurboTax for years, and this return has probably made us life-long users moving forward.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax services for long time. Very good services.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy Day Simply put, they make filing a breeze. The system is great at guiding you through the process and provides tons of feedback to help you understand what is going on.
Date published: 2021-03-18
Rated 5 out of 5 by from I love Turbo Tac easy to file and just need you tax info because most info was saved from last year filing
Date published: 2021-03-18
Rated 5 out of 5 by from loving the ease of how to do it yourself i really like the way they checked on me through the process and made sure i understood everything
Date published: 2021-03-18
Rated 5 out of 5 by from This is my 5th year to use Turbotax! I have never filed taxes with such ease and explanations when needed. The Turbotax platform walks me through and actually step by step assists me completing the required documentation for the IRS. I am so grateful for the help, and the secure feeling of knowing Turbotax has my back!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbotaxisgreat TurboTax helped me along the way and was a great help without any fees or charges. If you want your taxes done for free and done right, choose TurboTax.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5897
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great customer service experience One of the best customer service experiences I have had in my life excellent job
Date published: 2021-03-18
Rated 3 out of 5 by from TurboTax is average as other apps I have use different ones over the years and TurboTax is about the same as others. makes you go through allot of steps that would be nice just to skip. Not happy about the extra charges for using credit card but its quick and easy. be nice if they really helped me out more for the costs.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is amazing! I have used this technology for many years and never had a problem.
Date published: 2021-03-18
Rated 5 out of 5 by from Eases so much 2020 pandemic stress We had a LOT of changes this year -- new state, new house, new baby -- ON TOP OF a pandemic. All the stressors I had going into this return were handled as we moved through the software. We've filed with TurboTax for years, and this return has probably made us life-long users moving forward.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax services for long time. Very good services.
Date published: 2021-03-18
Rated 5 out of 5 by from Easy Day Simply put, they make filing a breeze. The system is great at guiding you through the process and provides tons of feedback to help you understand what is going on.
Date published: 2021-03-18
Rated 5 out of 5 by from I love Turbo Tac easy to file and just need you tax info because most info was saved from last year filing
Date published: 2021-03-18
Rated 5 out of 5 by from loving the ease of how to do it yourself i really like the way they checked on me through the process and made sure i understood everything
Date published: 2021-03-18
Rated 5 out of 5 by from This is my 5th year to use Turbotax! I have never filed taxes with such ease and explanations when needed. The Turbotax platform walks me through and actually step by step assists me completing the required documentation for the IRS. I am so grateful for the help, and the secure feeling of knowing Turbotax has my back!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbotaxisgreat TurboTax helped me along the way and was a great help without any fees or charges. If you want your taxes done for free and done right, choose TurboTax.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5897