TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Great experience There a little slower than other but overall I’m satisfied
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax helped me I had TurboTax live and got Marjory to help me file. She was wonderful and made the process go smoothly. I had all my questions answered and she was informative with my filing. I give her a 10 out of 10 and will file with TurboTax again cause of Marjory.
Date published: 2022-03-02
Rated 5 out of 5 by from 2021' Tax's (LDLV) Program (Instructions) very simple to follow overall experience was excellent.
Date published: 2022-03-02
Rated 4 out of 5 by from Turbotax for business For a modern program, it does not work well with newer PC. Have to adjust resolution to make it work. I hope you fix this next year as this should not be acceptable to your brand.
Date published: 2022-03-02
Rated 5 out of 5 by from quick and easy I wasn't afraid, sometimes this can be overwhelming
Date published: 2022-03-02
Rated 4 out of 5 by from Absolutely Necessary Could not have done it without TurboTax, and have used happily for years
Date published: 2022-03-02
Rated 4 out of 5 by from Easy to use Overall great product. Very very disappointing that this year I had to pay $147...its always been free. But overall the web page is user friendly
Date published: 2022-03-02
Rated 1 out of 5 by from Have a tax prep do it for you isn’t worth the fee And didn’t give me any bigger of a refund than when I ran it through on free tax USA. But this cost me $425 to find out that turbo tax would get me the same before their fee of course
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is awesome The best is if you have any problem, you can always ask a TurboTax expert. It can be online chat, phone calls, and face-to-face (zoom) help. During my Tax return, I have used them 3 times, every time they are patiently helped me and solved my problems.
Date published: 2022-03-02
Rated 1 out of 5 by from It was a horrible experience I have been doing my taxes on my own for 25 years using H&R Block for $50 and was done in 3 hours. This cost me $300 and took 4 weeks and I owe $1,000 in fed tax. I will never use this service again.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5815
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great experience There a little slower than other but overall I’m satisfied
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax helped me I had TurboTax live and got Marjory to help me file. She was wonderful and made the process go smoothly. I had all my questions answered and she was informative with my filing. I give her a 10 out of 10 and will file with TurboTax again cause of Marjory.
Date published: 2022-03-02
Rated 5 out of 5 by from 2021' Tax's (LDLV) Program (Instructions) very simple to follow overall experience was excellent.
Date published: 2022-03-02
Rated 4 out of 5 by from Turbotax for business For a modern program, it does not work well with newer PC. Have to adjust resolution to make it work. I hope you fix this next year as this should not be acceptable to your brand.
Date published: 2022-03-02
Rated 5 out of 5 by from quick and easy I wasn't afraid, sometimes this can be overwhelming
Date published: 2022-03-02
Rated 4 out of 5 by from Absolutely Necessary Could not have done it without TurboTax, and have used happily for years
Date published: 2022-03-02
Rated 4 out of 5 by from Easy to use Overall great product. Very very disappointing that this year I had to pay $147...its always been free. But overall the web page is user friendly
Date published: 2022-03-02
Rated 1 out of 5 by from Have a tax prep do it for you isn’t worth the fee And didn’t give me any bigger of a refund than when I ran it through on free tax USA. But this cost me $425 to find out that turbo tax would get me the same before their fee of course
Date published: 2022-03-02
Rated 4 out of 5 by from TurboTax is awesome The best is if you have any problem, you can always ask a TurboTax expert. It can be online chat, phone calls, and face-to-face (zoom) help. During my Tax return, I have used them 3 times, every time they are patiently helped me and solved my problems.
Date published: 2022-03-02
Rated 1 out of 5 by from It was a horrible experience I have been doing my taxes on my own for 25 years using H&R Block for $50 and was done in 3 hours. This cost me $300 and took 4 weeks and I owe $1,000 in fed tax. I will never use this service again.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5815