TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Can’t be any easier Doing my own taxes for the 2nd time and I love how easy it is. As an essential worker in the medical field it’s not easy to find time these days to do things without being scheduled first. But this was so easy it took a lunch hour to finish. The tips on how I could save time and possible deductions are so helpful as well I didn’t have to ask anyone for help.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to use Outstanding product to use, easy to get answers, 100% recommend!
Date published: 2021-03-31
Rated 4 out of 5 by from Easier than some other online filing options Fairly simple to use and it explains the how and why of any questions I had in a way I could easily understand.
Date published: 2021-03-31
Rated 5 out of 5 by from turbo tax is awesome easy, informative and professional. i will invite my friends to try it
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Awesome !!! Amazing ! Super simple & a quick process. Except for this review that is making me write a longer review. Lol I'm tired & hope this is good enough. Thank you again Turbo Tax
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is easy to use I was able to submit my w2 and 1099 easily. If I had any questions there were helpful tabs on each page. I didnt have to submit a long form but it seemed like that would be easy too
Date published: 2021-03-31
Rated 4 out of 5 by from Still a Mostly Great Product I have used TurboTax to prepare my taxes for well over 10 years. A few years ago I turned my first home into a rental property and started buying TurboTax Premier because it is marketed as having features that assist with rental properties, but unless you know what you are doing, it can be very easy to miss topics like depreciation--one of the main tax advantages of owning rental properties (at least for those of us who only own 1-2 properties). It seems like including one or two more questions would make this more intuitive. As it stands, I am not sure that Premiere is worth the price increase over other versions of your product.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax - was very easy to use I always use TurboTax evey year and will keep use the online version
Date published: 2021-03-31
Rated 1 out of 5 by from Terrible Won’t let me downgrade tax service, forced to pay fee even before completing taxes, wouldn’t let me downgrade or start over after making a mistake, also take additional $40 to pay service with refund. RIDICULOUS
Date published: 2021-03-31
Rated 5 out of 5 by from Fantastic. It was so easy. This is great. If you can read, you definitely can do your taxes using Turbo Tax. This is the easiest tax experience I have ever had. Thanks Turbo Tax!!!!!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 5747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Can’t be any easier Doing my own taxes for the 2nd time and I love how easy it is. As an essential worker in the medical field it’s not easy to find time these days to do things without being scheduled first. But this was so easy it took a lunch hour to finish. The tips on how I could save time and possible deductions are so helpful as well I didn’t have to ask anyone for help.
Date published: 2021-03-31
Rated 5 out of 5 by from Easy to use Outstanding product to use, easy to get answers, 100% recommend!
Date published: 2021-03-31
Rated 4 out of 5 by from Easier than some other online filing options Fairly simple to use and it explains the how and why of any questions I had in a way I could easily understand.
Date published: 2021-03-31
Rated 5 out of 5 by from turbo tax is awesome easy, informative and professional. i will invite my friends to try it
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Awesome !!! Amazing ! Super simple & a quick process. Except for this review that is making me write a longer review. Lol I'm tired & hope this is good enough. Thank you again Turbo Tax
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is easy to use I was able to submit my w2 and 1099 easily. If I had any questions there were helpful tabs on each page. I didnt have to submit a long form but it seemed like that would be easy too
Date published: 2021-03-31
Rated 4 out of 5 by from Still a Mostly Great Product I have used TurboTax to prepare my taxes for well over 10 years. A few years ago I turned my first home into a rental property and started buying TurboTax Premier because it is marketed as having features that assist with rental properties, but unless you know what you are doing, it can be very easy to miss topics like depreciation--one of the main tax advantages of owning rental properties (at least for those of us who only own 1-2 properties). It seems like including one or two more questions would make this more intuitive. As it stands, I am not sure that Premiere is worth the price increase over other versions of your product.
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax - was very easy to use I always use TurboTax evey year and will keep use the online version
Date published: 2021-03-31
Rated 1 out of 5 by from Terrible Won’t let me downgrade tax service, forced to pay fee even before completing taxes, wouldn’t let me downgrade or start over after making a mistake, also take additional $40 to pay service with refund. RIDICULOUS
Date published: 2021-03-31
Rated 5 out of 5 by from Fantastic. It was so easy. This is great. If you can read, you definitely can do your taxes using Turbo Tax. This is the easiest tax experience I have ever had. Thanks Turbo Tax!!!!!
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 5747