TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Made taxes pretty easy This is my first time using turbo tax. I was using HR Block but they didn't have an option for various purchase dates when filing crypto. So I decided to give it a shot and it made it pretty easy. There was some confusion at one point because the software tried to duplicate the 1099 that I put in for stocks, but I believe I got it all sorted out.
Date published: 2022-03-03
Rated 5 out of 5 by from Long term Turbotax user. The program works great and very user friendly. Cost of program seems to be increasing a lot over the last couple years.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use Easy to use. Walks you thru every step. I'll definitely use again.
Date published: 2022-03-03
Rated 2 out of 5 by from It's Ok I was hoping TurboTax Business would be as helpful as TurboTax Home & Business, but I had to do a lot of the legwork myself. If I was not a trained accountant, I think it would have been confusing to use. Also, my biggest complaint is it didn't sync with Quickbooks Online! The entire purpose of going with TurboTax was to have the syncing capability. Next year I will probably hire a CPA.
Date published: 2022-03-03
Rated 5 out of 5 by from excellent very helpful when we called twice and got good feedback and step by step instructions
Date published: 2022-03-03
Rated 4 out of 5 by from Best way to File Iʻve been using Turbo Tax for 4 years now. Just make sure you file by Feb 28 for no charge simple returns or you will have to pay.
Date published: 2022-03-03
Rated 5 out of 5 by from Thank you TurboTax Live! Funmi was great and took care of my taxes. She was available to answer all of my questions. Thank you so much for making this process so easy.
Date published: 2022-03-03
Rated 3 out of 5 by from Federal works; State is weak The federal business product was sufficient, but the state of SC business product was bare bones and at a cost of $50 was underwhelming.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome love it It was fast and easy I love it ready for next year
Date published: 2022-03-03
Rated 5 out of 5 by from Great Turbotax experience Been using TurboTax for several years and this year my experience was better than ever. Used two phone reps to clarify some confusion issues and they were great. Hope I can continue to use your services for many years to come.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Made taxes pretty easy This is my first time using turbo tax. I was using HR Block but they didn't have an option for various purchase dates when filing crypto. So I decided to give it a shot and it made it pretty easy. There was some confusion at one point because the software tried to duplicate the 1099 that I put in for stocks, but I believe I got it all sorted out.
Date published: 2022-03-03
Rated 5 out of 5 by from Long term Turbotax user. The program works great and very user friendly. Cost of program seems to be increasing a lot over the last couple years.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use Easy to use. Walks you thru every step. I'll definitely use again.
Date published: 2022-03-03
Rated 2 out of 5 by from It's Ok I was hoping TurboTax Business would be as helpful as TurboTax Home & Business, but I had to do a lot of the legwork myself. If I was not a trained accountant, I think it would have been confusing to use. Also, my biggest complaint is it didn't sync with Quickbooks Online! The entire purpose of going with TurboTax was to have the syncing capability. Next year I will probably hire a CPA.
Date published: 2022-03-03
Rated 5 out of 5 by from excellent very helpful when we called twice and got good feedback and step by step instructions
Date published: 2022-03-03
Rated 4 out of 5 by from Best way to File Iʻve been using Turbo Tax for 4 years now. Just make sure you file by Feb 28 for no charge simple returns or you will have to pay.
Date published: 2022-03-03
Rated 5 out of 5 by from Thank you TurboTax Live! Funmi was great and took care of my taxes. She was available to answer all of my questions. Thank you so much for making this process so easy.
Date published: 2022-03-03
Rated 3 out of 5 by from Federal works; State is weak The federal business product was sufficient, but the state of SC business product was bare bones and at a cost of $50 was underwhelming.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome love it It was fast and easy I love it ready for next year
Date published: 2022-03-03
Rated 5 out of 5 by from Great Turbotax experience Been using TurboTax for several years and this year my experience was better than ever. Used two phone reps to clarify some confusion issues and they were great. Hope I can continue to use your services for many years to come.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5747