TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from My whole family uses turbotax for many years i have used turbotax for many years it has been my CPA taxpro
Date published: 2021-03-19
Rated 4 out of 5 by from Answers every question you could have. Extremely easy to file by yourself. I'll be back next year!
Date published: 2021-03-19
Rated 5 out of 5 by from It is Fantastic It's so easy to use and guides you the whole way through.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy to use I gave a four and not a 5 because i lack a frame of reference. It's easy to use, and cheaper than going to HR block and way more convenient
Date published: 2021-03-19
Rated 1 out of 5 by from Used to be good I used to love doing my taxes through this site but now I feel like I'm being charged for basic things as well as being charged an extra $40? for what? I'm using someone else next year, ya'll lost me.
Date published: 2021-03-19
Rated 5 out of 5 by from Overall - a great experience and easy to use Tax expert, Travis, was very helpful, easy to work with and professional. Chat help was efficient and helpful too. Easy to find answers, to go back and access previously answered questions. TurboTax made it easy.
Date published: 2021-03-19
Rated 5 out of 5 by from Never done my own taxes; this was GREAT EXPERIENCE I'm 27 and I haven't done my own taxes before - I don't know what other company makes it more complicated than this or not, but if it's not as simple as this, then they're ALL doing it wrong. THANK YOU TURBO TAX.
Date published: 2021-03-19
Rated 5 out of 5 by from The expert help was fantastic I had trouble transmitting my returns and talked to an agent named Jeffrey. He was very patient and so helpful! I finally had to transmit from my iPhone instead of my laptop. I was very frustrated and he helped me so I could file my taxes. You need more agents like him!
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is awesome! Always a great experience and like the explanations given when have questions & need more info. Like the updated user interface...i.e. BIG button Yes,,, or No... then drops down to next question.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax home and business The platform is a God Sent. Simple, to the point, covers all the bases and for those of us challenged by technology to certain degrees, it is great. Thank you,.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5725
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My whole family uses turbotax for many years i have used turbotax for many years it has been my CPA taxpro
Date published: 2021-03-19
Rated 4 out of 5 by from Answers every question you could have. Extremely easy to file by yourself. I'll be back next year!
Date published: 2021-03-19
Rated 5 out of 5 by from It is Fantastic It's so easy to use and guides you the whole way through.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy to use I gave a four and not a 5 because i lack a frame of reference. It's easy to use, and cheaper than going to HR block and way more convenient
Date published: 2021-03-19
Rated 1 out of 5 by from Used to be good I used to love doing my taxes through this site but now I feel like I'm being charged for basic things as well as being charged an extra $40? for what? I'm using someone else next year, ya'll lost me.
Date published: 2021-03-19
Rated 5 out of 5 by from Overall - a great experience and easy to use Tax expert, Travis, was very helpful, easy to work with and professional. Chat help was efficient and helpful too. Easy to find answers, to go back and access previously answered questions. TurboTax made it easy.
Date published: 2021-03-19
Rated 5 out of 5 by from Never done my own taxes; this was GREAT EXPERIENCE I'm 27 and I haven't done my own taxes before - I don't know what other company makes it more complicated than this or not, but if it's not as simple as this, then they're ALL doing it wrong. THANK YOU TURBO TAX.
Date published: 2021-03-19
Rated 5 out of 5 by from The expert help was fantastic I had trouble transmitting my returns and talked to an agent named Jeffrey. He was very patient and so helpful! I finally had to transmit from my iPhone instead of my laptop. I was very frustrated and he helped me so I could file my taxes. You need more agents like him!
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is awesome! Always a great experience and like the explanations given when have questions & need more info. Like the updated user interface...i.e. BIG button Yes,,, or No... then drops down to next question.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax home and business The platform is a God Sent. Simple, to the point, covers all the bases and for those of us challenged by technology to certain degrees, it is great. Thank you,.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5725