TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very easy and new user friendly! Very easy to use! Makes it easy as pie to do my taxes every year.
Date published: 2021-04-12
Rated 5 out of 5 by from easy easy to use. helpful chat and lookups. nice importing
Date published: 2021-04-12
Rated 1 out of 5 by from Can't talk to a live body!!!!!!!!! I went through the entire program, got to the e-file page and it won't go through. Now I have to print out both the federal return and the state return and mail them. Good grief. What a joke. All I wanted to do is talk to someone who could look at my return and tell me if it went through. But no.....all you get is a recorded voice that goes in circles. I am beyond frustrated.
Date published: 2021-04-12
Rated 5 out of 5 by from great good and easy to use, need more text for the explanation and examples
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was very easy and free! Turbo Tax was very easy to use and completely free for my simple return. Would definitely recommend.
Date published: 2021-04-12
Rated 3 out of 5 by from cool its easy very very very very very very very very very easy
Date published: 2021-04-12
Rated 5 out of 5 by from Always a help at tax time Good experience with the program. This is probably the 20th time I have used Turbotax or its predicessor Mac in Tax.
Date published: 2021-04-12
Rated 2 out of 5 by from Easy and convenient, but too many fees I have used turbotax for seven years in a row. I have always loved how easy they make filing my taxes, but every year I find a new fee that I hadn't paid before. $40 to pay using my return after never having to pay that before is steep. I will search for a better option next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Very easy and user friendly. I actually used H&R block last year and I'm sorry I did so I'm back to Turbo Tax
Date published: 2021-04-12
Rated 5 out of 5 by from Love it!!! I love the simplicity and helpfulness of Turbo Tax's UI. It's so intuitive and takes away the fear of doing my own taxes. I guess the hardest part of using Turbo Tax is reading....lol
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and new user friendly! Very easy to use! Makes it easy as pie to do my taxes every year.
Date published: 2021-04-12
Rated 5 out of 5 by from easy easy to use. helpful chat and lookups. nice importing
Date published: 2021-04-12
Rated 1 out of 5 by from Can't talk to a live body!!!!!!!!! I went through the entire program, got to the e-file page and it won't go through. Now I have to print out both the federal return and the state return and mail them. Good grief. What a joke. All I wanted to do is talk to someone who could look at my return and tell me if it went through. But no.....all you get is a recorded voice that goes in circles. I am beyond frustrated.
Date published: 2021-04-12
Rated 5 out of 5 by from great good and easy to use, need more text for the explanation and examples
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax was very easy and free! Turbo Tax was very easy to use and completely free for my simple return. Would definitely recommend.
Date published: 2021-04-12
Rated 3 out of 5 by from cool its easy very very very very very very very very very easy
Date published: 2021-04-12
Rated 5 out of 5 by from Always a help at tax time Good experience with the program. This is probably the 20th time I have used Turbotax or its predicessor Mac in Tax.
Date published: 2021-04-12
Rated 2 out of 5 by from Easy and convenient, but too many fees I have used turbotax for seven years in a row. I have always loved how easy they make filing my taxes, but every year I find a new fee that I hadn't paid before. $40 to pay using my return after never having to pay that before is steep. I will search for a better option next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Very easy and user friendly. I actually used H&R block last year and I'm sorry I did so I'm back to Turbo Tax
Date published: 2021-04-12
Rated 5 out of 5 by from Love it!!! I love the simplicity and helpfulness of Turbo Tax's UI. It's so intuitive and takes away the fear of doing my own taxes. I guess the hardest part of using Turbo Tax is reading....lol
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5607