TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Turbo Tax leaves something to be desired I don’t like it when you keep trying to SELL me different packages. It’s annoying. Also… if I’m paying 39 dollars for each return, 78 bucks…why charge an EXTRA 39 dollars for “fees”?
Date published: 2022-02-28
Rated 5 out of 5 by from easy to use and follow allowing individual to file Did not use the experts followed the prompts and completed on own
Date published: 2022-02-28
Rated 4 out of 5 by from Thanks for the help Sometimes hard to follow. My info from last year was inaccessible when working on pension portion
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome job I talked to one of ur expert she helped me but it's still rejected my federal refund
Date published: 2022-02-28
Rated 2 out of 5 by from ADEQUATE, but not awesome if you want complete tax this full version never gives me my "FREE" state e-file. NEVER.
Date published: 2022-02-28
Rated 2 out of 5 by from Too Expensive I have one of the simplest returns I have ever had. for you to charge me over $200 is insane. I have used this service for seven years, but never again. very dissatisfied customer.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbotax comments Had problem installing software on computer with Windows 10 Pro. Needed to make some changes to the temp file for the program to load.
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy and simple to use This is a very user-friendly way to do taxes. This was the first year I had done my own taxes and was intimidated by them at first, but TurboTax made it easy, not to mention it was free.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is well engineered and easy Very simple return no problems to complete myself!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was easy to use Turbo tax was easy to use. What I didn't know, they did know and communicated clearly.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5502
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax leaves something to be desired I don’t like it when you keep trying to SELL me different packages. It’s annoying. Also… if I’m paying 39 dollars for each return, 78 bucks…why charge an EXTRA 39 dollars for “fees”?
Date published: 2022-02-28
Rated 5 out of 5 by from easy to use and follow allowing individual to file Did not use the experts followed the prompts and completed on own
Date published: 2022-02-28
Rated 4 out of 5 by from Thanks for the help Sometimes hard to follow. My info from last year was inaccessible when working on pension portion
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome job I talked to one of ur expert she helped me but it's still rejected my federal refund
Date published: 2022-02-28
Rated 2 out of 5 by from ADEQUATE, but not awesome if you want complete tax this full version never gives me my "FREE" state e-file. NEVER.
Date published: 2022-02-28
Rated 2 out of 5 by from Too Expensive I have one of the simplest returns I have ever had. for you to charge me over $200 is insane. I have used this service for seven years, but never again. very dissatisfied customer.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbotax comments Had problem installing software on computer with Windows 10 Pro. Needed to make some changes to the temp file for the program to load.
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy and simple to use This is a very user-friendly way to do taxes. This was the first year I had done my own taxes and was intimidated by them at first, but TurboTax made it easy, not to mention it was free.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is well engineered and easy Very simple return no problems to complete myself!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was easy to use Turbo tax was easy to use. What I didn't know, they did know and communicated clearly.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5502