TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from ¡Turbotax has been the easiest tool! It's super easy to answer and they are so clear in explaining why the ask the questions they ask. It was my first time doing taxes and I was so confused with everything until I knew about TurboTax, its really good!
Date published: 2021-03-24
Rated 5 out of 5 by from Great Service, Very Complete As a long time TurboTax user I continue to be impressed with this service, year after year!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was very easy to use and was free to file my 2020 taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Live Full Service exceeded my expectation It is my 1st time over 27 years of tax returning when i cave it and hired professionals to do the job. All previous 26 years i used TurboTax, or paper before it was available. What a great difference ! Excellent results and quick expedient professional service, well worth of money
Date published: 2021-03-24
Rated 5 out of 5 by from Easy & Quick This service while quick did not skimp on the important details, with options for help constant
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is my GO-TO Tax Filing Software! Helpful and knowledgeable TurboTax CPA! My assigned person kept the paperwork moving even when I was hunting down paperwork. I've used TurboTax for over a decade and I'm always pleased by the ease of use and excellent resources available.
Date published: 2021-03-24
Rated 4 out of 5 by from Worth the money especially this year I was fairly certain I was going to owe taxes this year and instead got the largest refund possible. Definitely paid for itself. My pro was fairly responsive and the results speak for themselves. Note once you go with live the only in product support is from the pro. My return got flagged for review which added 5 days to the process. Also didn’t receive a copy of my return and have no idea how to get one.
Date published: 2021-03-24
Rated 5 out of 5 by from Damazingonthabeat It was really clear and easy to get through. I found it alit easier than mailing my return
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome I have already answered all these questions last week.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Awesome Used free tax e-file and it was fast, easy and very satisfied with service.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5392
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from ¡Turbotax has been the easiest tool! It's super easy to answer and they are so clear in explaining why the ask the questions they ask. It was my first time doing taxes and I was so confused with everything until I knew about TurboTax, its really good!
Date published: 2021-03-24
Rated 5 out of 5 by from Great Service, Very Complete As a long time TurboTax user I continue to be impressed with this service, year after year!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was very easy to use and was free to file my 2020 taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Live Full Service exceeded my expectation It is my 1st time over 27 years of tax returning when i cave it and hired professionals to do the job. All previous 26 years i used TurboTax, or paper before it was available. What a great difference ! Excellent results and quick expedient professional service, well worth of money
Date published: 2021-03-24
Rated 5 out of 5 by from Easy & Quick This service while quick did not skimp on the important details, with options for help constant
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is my GO-TO Tax Filing Software! Helpful and knowledgeable TurboTax CPA! My assigned person kept the paperwork moving even when I was hunting down paperwork. I've used TurboTax for over a decade and I'm always pleased by the ease of use and excellent resources available.
Date published: 2021-03-24
Rated 4 out of 5 by from Worth the money especially this year I was fairly certain I was going to owe taxes this year and instead got the largest refund possible. Definitely paid for itself. My pro was fairly responsive and the results speak for themselves. Note once you go with live the only in product support is from the pro. My return got flagged for review which added 5 days to the process. Also didn’t receive a copy of my return and have no idea how to get one.
Date published: 2021-03-24
Rated 5 out of 5 by from Damazingonthabeat It was really clear and easy to get through. I found it alit easier than mailing my return
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome I have already answered all these questions last week.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is Awesome Used free tax e-file and it was fast, easy and very satisfied with service.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5392