TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is awesome!! Using Turbo Tax was really easy with step by step directions. Wish they had coupons to make the the file fee less would be helpful.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTaxWonderful Like the structure... tutorial style. Liked the speed of the chat assistant
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is a great Tool Good with great details. Used for quite a few years!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is awesome Straight forward and efficient I have been using Turbo Tax for many years.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax was very easy to use I like the question and answer format. The Help section is easy and actually helpful.
Date published: 2021-05-01
Rated 4 out of 5 by from Turbo Tax is Good, until you want to mail returns I'm able to import all of my data, which is great. The instructions also provide information for what I need done. The issue I have is that I electronically file my Federal return, but mail my State return (because it costs $25). I can't help thinking that Intuit makes this part of Turbo Tax significantly less intuitive to drive folks to just file electronically (what's $25). This is my only complaint, but has me considering foregoing using Turbo Tax in the future. Should I encounter the same challenge next year, I'll be done with using Turbo Tax.
Date published: 2021-05-01
Rated 5 out of 5 by from Quick and Straightforward Thanks TurboTax for your straightforward support in filing taxes! My situation was complicated this year with an across-the-country move, but your agents were informative and helpful when I called.
Date published: 2021-05-01
Rated 5 out of 5 by from Loved the easy and quick process!! I’m amazed at how straight forward and easy it was to file my taxes!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Makes It Less Painful I appreciated the step by step process and having access to information when I had questions.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax is great! I was happy to learn that the was turbo tax representative that reach out to me to assist me with taxes.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 5259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome!! Using Turbo Tax was really easy with step by step directions. Wish they had coupons to make the the file fee less would be helpful.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTaxWonderful Like the structure... tutorial style. Liked the speed of the chat assistant
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is a great Tool Good with great details. Used for quite a few years!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is awesome Straight forward and efficient I have been using Turbo Tax for many years.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax was very easy to use I like the question and answer format. The Help section is easy and actually helpful.
Date published: 2021-05-01
Rated 4 out of 5 by from Turbo Tax is Good, until you want to mail returns I'm able to import all of my data, which is great. The instructions also provide information for what I need done. The issue I have is that I electronically file my Federal return, but mail my State return (because it costs $25). I can't help thinking that Intuit makes this part of Turbo Tax significantly less intuitive to drive folks to just file electronically (what's $25). This is my only complaint, but has me considering foregoing using Turbo Tax in the future. Should I encounter the same challenge next year, I'll be done with using Turbo Tax.
Date published: 2021-05-01
Rated 5 out of 5 by from Quick and Straightforward Thanks TurboTax for your straightforward support in filing taxes! My situation was complicated this year with an across-the-country move, but your agents were informative and helpful when I called.
Date published: 2021-05-01
Rated 5 out of 5 by from Loved the easy and quick process!! I’m amazed at how straight forward and easy it was to file my taxes!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Makes It Less Painful I appreciated the step by step process and having access to information when I had questions.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo tax is great! I was happy to learn that the was turbo tax representative that reach out to me to assist me with taxes.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 5259