TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great service Cherise was amazing. First time filing married. Made it simple. And was fast
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax is very easy to use! Turbo Tax was very easy to use! I will definitely use it every year!
Date published: 2022-03-09
Rated 5 out of 5 by from Very quick and easy to use! Very useful, quick, and easy to do! Highly recommend it.
Date published: 2022-03-09
Rated 5 out of 5 by from awesome my agent was awesome polite she answered all my questions
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax Quick and easy to use. Everything i need in one easy place.
Date published: 2022-03-09
Rated 5 out of 5 by from Could not have ask for more catharine was great help, I am 89 next month and I needed Catharines help which was great.
Date published: 2022-03-09
Rated 5 out of 5 by from EASY TO USE. I'VE BEEN USING TURBO TAX FOR OVER 10 TO 15 YEARS. EASY TO PREPARE TAX RETURNS. THANK YOU.
Date published: 2022-03-09
Rated 1 out of 5 by from Terrible It’s ridiculous that you preach “free” when that isn’t the case. After you take the time to walk through the process you’re forced to pay per return a ridiculous fee. I’ll be seeking someone else for filing next year and I won’t be recommending you to anyone.
Date published: 2022-03-09
Rated 5 out of 5 by from I love Turbo Tax It's very easy to navigate through and is explained very well overall makes it easy to do my taxes I'm very happy with TurboTax
Date published: 2022-03-09
Rated 4 out of 5 by from Please advocate the IRS to simplify this process. I'd like to see Tax prep companies advocate the US government for a much simple tax document. One where the IRS works with tax companies like Turbo-tax to pre-prepare tax documents with all applicable information that the IRS has received, use Turbo tax to make any needed adjustments. This would make it much simpler for the end user without affecting the role/profit that Turbo tax makes. This game we play every year of "gather up all the information we already have on you, and we'll tell you in a year or so if you missed anything" is not very productive.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Cherise was amazing. First time filing married. Made it simple. And was fast
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax is very easy to use! Turbo Tax was very easy to use! I will definitely use it every year!
Date published: 2022-03-09
Rated 5 out of 5 by from Very quick and easy to use! Very useful, quick, and easy to do! Highly recommend it.
Date published: 2022-03-09
Rated 5 out of 5 by from awesome my agent was awesome polite she answered all my questions
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax Quick and easy to use. Everything i need in one easy place.
Date published: 2022-03-09
Rated 5 out of 5 by from Could not have ask for more catharine was great help, I am 89 next month and I needed Catharines help which was great.
Date published: 2022-03-09
Rated 5 out of 5 by from EASY TO USE. I'VE BEEN USING TURBO TAX FOR OVER 10 TO 15 YEARS. EASY TO PREPARE TAX RETURNS. THANK YOU.
Date published: 2022-03-09
Rated 1 out of 5 by from Terrible It’s ridiculous that you preach “free” when that isn’t the case. After you take the time to walk through the process you’re forced to pay per return a ridiculous fee. I’ll be seeking someone else for filing next year and I won’t be recommending you to anyone.
Date published: 2022-03-09
Rated 5 out of 5 by from I love Turbo Tax It's very easy to navigate through and is explained very well overall makes it easy to do my taxes I'm very happy with TurboTax
Date published: 2022-03-09
Rated 4 out of 5 by from Please advocate the IRS to simplify this process. I'd like to see Tax prep companies advocate the US government for a much simple tax document. One where the IRS works with tax companies like Turbo-tax to pre-prepare tax documents with all applicable information that the IRS has received, use Turbo tax to make any needed adjustments. This would make it much simpler for the end user without affecting the role/profit that Turbo tax makes. This game we play every year of "gather up all the information we already have on you, and we'll tell you in a year or so if you missed anything" is not very productive.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5259