TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great friendly operaton Easy to to follow directions. Easy to go back and edit.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax is getting worse each year I have been using this program for years and the last two years have been the worse. I spent hours trying to correct my Federal return (1040SR) as they put a 1099-MISC on a Schedule C as a business....$23. My state return lacked key forms last year and this year it is so badly messed up, I have to do it by hand. It has been frustrating to say the least and I will look into other tax programs for the future.
Date published: 2022-03-10
Rated 5 out of 5 by from Amazing Amazing service, would use again. Everyone was very professional and understanding of egverything.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is great Turbo tax was a quick and fast easy way to file your taxes your self
Date published: 2022-03-10
Rated 4 out of 5 by from Turbotax struggles but gets job done Have used Turbotax for decades. This year operated through February 2022 on older laptop where previous files were located. Then in March was challenged to download Turbotax Deluxe on newer laptop. Many hours of download attempts. Then decided to enter from scratch financial date. Outcome provided was different $18 lower for federal, $13 lower for state. But I have already submitted the returns.
Date published: 2022-03-10
Rated 5 out of 5 by from very easy to use thanks turbo tax easy fast , gives options . alot has changed in an individuals taxes now a days but turbo makes it easy
Date published: 2022-03-10
Rated 5 out of 5 by from Wonderful Mr. Giuseppe did a wonderful job, answering all my questions and getting me the best return.
Date published: 2022-03-10
Rated 5 out of 5 by from USING TURBO IS QUICK & EASY HAVE USED FOR SEVERAL YEARS & IS AWESOME, EASY & QUICK
Date published: 2022-03-10
Rated 5 out of 5 by from Thanks gods this exists. I had no idea how to do my taxes before this honestly.
Date published: 2022-03-10
Rated 5 out of 5 by from I love this service I spoke with Alex. My return was rejected because I entered the wrong number. I edited those and then couldn’t get back to e-filing. Alex walked me through and was so very patient. It was great to be able to talk with a person that was so willing to help. Thank you very much.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5227
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great friendly operaton Easy to to follow directions. Easy to go back and edit.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax is getting worse each year I have been using this program for years and the last two years have been the worse. I spent hours trying to correct my Federal return (1040SR) as they put a 1099-MISC on a Schedule C as a business....$23. My state return lacked key forms last year and this year it is so badly messed up, I have to do it by hand. It has been frustrating to say the least and I will look into other tax programs for the future.
Date published: 2022-03-10
Rated 5 out of 5 by from Amazing Amazing service, would use again. Everyone was very professional and understanding of egverything.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is great Turbo tax was a quick and fast easy way to file your taxes your self
Date published: 2022-03-10
Rated 4 out of 5 by from Turbotax struggles but gets job done Have used Turbotax for decades. This year operated through February 2022 on older laptop where previous files were located. Then in March was challenged to download Turbotax Deluxe on newer laptop. Many hours of download attempts. Then decided to enter from scratch financial date. Outcome provided was different $18 lower for federal, $13 lower for state. But I have already submitted the returns.
Date published: 2022-03-10
Rated 5 out of 5 by from very easy to use thanks turbo tax easy fast , gives options . alot has changed in an individuals taxes now a days but turbo makes it easy
Date published: 2022-03-10
Rated 5 out of 5 by from Wonderful Mr. Giuseppe did a wonderful job, answering all my questions and getting me the best return.
Date published: 2022-03-10
Rated 5 out of 5 by from USING TURBO IS QUICK & EASY HAVE USED FOR SEVERAL YEARS & IS AWESOME, EASY & QUICK
Date published: 2022-03-10
Rated 5 out of 5 by from Thanks gods this exists. I had no idea how to do my taxes before this honestly.
Date published: 2022-03-10
Rated 5 out of 5 by from I love this service I spoke with Alex. My return was rejected because I entered the wrong number. I edited those and then couldn’t get back to e-filing. Alex walked me through and was so very patient. It was great to be able to talk with a person that was so willing to help. Thank you very much.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5227