TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is the standard! If you have all your financial records available and up to date, Turbo Tax is the simplest way to go. In my case, I would get halfway thru a section, realize I need more information from a different website, then have to sign back in to TurboTax and shuffle thru many screens, even though the program offers to "pick up from where you left off". So not perfect, but way better than waiting for a tax-filing service appointment.
Date published: 2021-05-03
Rated 5 out of 5 by from Marcy was awesome! I needed assistance in the final submital stage and Marcy was there. Loved the red pointer to lead me! Tnx Marcy!!
Date published: 2021-05-03
Rated 5 out of 5 by from Perfect! Larry did a great job preparing my return and I could not have done it without him.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax Awesome TurboTax is great! I overlooked a huge amount because I wasn't aware of a tax credit. TurboTax caught it and increased our tax return in the thousands.
Date published: 2021-05-03
Rated 5 out of 5 by from fast and easy very quick respond made sure my question was answered
Date published: 2021-05-03
Rated 4 out of 5 by from '20 Taxes on TT I found this year's experience to be more difficult than previous years. Not sure if it was me, Turbotax or the IR code. Probably, combinations of two or three. A couple of problems were resolved by phone calls. I was impressed by the great attitudes the persons I spoke with. VERY PATIENT in offering their knowledge and skills. Got thru the process - hopefully with colors flying.
Date published: 2021-05-03
Rated 5 out of 5 by from Pretty Simple and Easy Took a couple hours but saved money from paying someone else when it's a fairly simple return..
Date published: 2021-05-03
Rated 5 out of 5 by from File with confidence With live full premier service, I am more confident with my tax filing than before. I have been using Turbotax for Tax filing for more than 10 years and I did it on my own. This time, I wanted to get a better perspective and make sure all my unique scenarios are covered properly. After the first interaction with live expert, I knew this would go smooth. It was a good experience working with live member. I got answers to all my questions and my tax file was prepared in no time.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is user friendly Easy to prepare and submit my taxes. Easy to find answers to questions that I had by using the search functions or talking to a live expert!
Date published: 2021-05-03
Rated 5 out of 5 by from Taxes made simple We used Turbo Tax. The tax accountant done everything. All that was needed from us was uploading our documents. Turbo Tax did the rest!
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5156
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the standard! If you have all your financial records available and up to date, Turbo Tax is the simplest way to go. In my case, I would get halfway thru a section, realize I need more information from a different website, then have to sign back in to TurboTax and shuffle thru many screens, even though the program offers to "pick up from where you left off". So not perfect, but way better than waiting for a tax-filing service appointment.
Date published: 2021-05-03
Rated 5 out of 5 by from Marcy was awesome! I needed assistance in the final submital stage and Marcy was there. Loved the red pointer to lead me! Tnx Marcy!!
Date published: 2021-05-03
Rated 5 out of 5 by from Perfect! Larry did a great job preparing my return and I could not have done it without him.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax Awesome TurboTax is great! I overlooked a huge amount because I wasn't aware of a tax credit. TurboTax caught it and increased our tax return in the thousands.
Date published: 2021-05-03
Rated 5 out of 5 by from fast and easy very quick respond made sure my question was answered
Date published: 2021-05-03
Rated 4 out of 5 by from '20 Taxes on TT I found this year's experience to be more difficult than previous years. Not sure if it was me, Turbotax or the IR code. Probably, combinations of two or three. A couple of problems were resolved by phone calls. I was impressed by the great attitudes the persons I spoke with. VERY PATIENT in offering their knowledge and skills. Got thru the process - hopefully with colors flying.
Date published: 2021-05-03
Rated 5 out of 5 by from Pretty Simple and Easy Took a couple hours but saved money from paying someone else when it's a fairly simple return..
Date published: 2021-05-03
Rated 5 out of 5 by from File with confidence With live full premier service, I am more confident with my tax filing than before. I have been using Turbotax for Tax filing for more than 10 years and I did it on my own. This time, I wanted to get a better perspective and make sure all my unique scenarios are covered properly. After the first interaction with live expert, I knew this would go smooth. It was a good experience working with live member. I got answers to all my questions and my tax file was prepared in no time.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is user friendly Easy to prepare and submit my taxes. Easy to find answers to questions that I had by using the search functions or talking to a live expert!
Date published: 2021-05-03
Rated 5 out of 5 by from Taxes made simple We used Turbo Tax. The tax accountant done everything. All that was needed from us was uploading our documents. Turbo Tax did the rest!
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5156