TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from getting very buggy I've been using Turbo Tax for about 10 years and I'm getting frustrated. The software freeze during install was annoying. The software freeze while trying to pay Intuit to submit state was infuriating and unacceptable. The inability to paste passwords from a password manager negates most of the financial institution download compatibility. On the positive, it's pretty much unchanged in recent years.
Date published: 2021-04-15
Rated 5 out of 5 by from I LIKE USEING TURBO TAX I LIKE TURBO TAX BECAUSE IT IS FREE, AND WHENYOU LIVE ON A FIXED INCOME ANYTHING YOU GET FOR FREE IS AWSOME.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax works well TurboTax helped with each step to make filing taxes much easier.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax has worked for me for quite a few years I have used TT for quite a few years and it works great. Very easy to use.
Date published: 2021-04-15
Rated 4 out of 5 by from Always reliable Dependable and reliable format and user-friendly, annually
Date published: 2021-04-15
Rated 4 out of 5 by from AWSOME WAS SO FAST AND I LIKED HOW THEY HELPED ME WITH MY TAX
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax is useable and no real customer service. Downloaded software from Intuit. Couldn't get software to load past the update screen. took at least 10 attempts to get something useable. Filled out Fed and State returns. Fed Efile competed without problem. When I went to E-file state the software would not process payment. After at least 10 attempts I printed and mailed my state return. I will not use TurboTax next year. i don"t need the hassle.
Date published: 2021-04-15
Rated 4 out of 5 by from The best way to do taxes fast and prompt response with knowledgeable and extremely helpful advisors. Very effective, efficient and professional support and interactions. The live support is very much appreciated. The software and screen experience is slightly more cumbersome than in previous years. Overall, the best way to prepare taxes if doing so by oneself.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use Turbo Tax save my money and save my time. I can work on it by myself.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax was Easy. Easy and had additional information if needed and went quickly when you prep prior.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5143
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from getting very buggy I've been using Turbo Tax for about 10 years and I'm getting frustrated. The software freeze during install was annoying. The software freeze while trying to pay Intuit to submit state was infuriating and unacceptable. The inability to paste passwords from a password manager negates most of the financial institution download compatibility. On the positive, it's pretty much unchanged in recent years.
Date published: 2021-04-15
Rated 5 out of 5 by from I LIKE USEING TURBO TAX I LIKE TURBO TAX BECAUSE IT IS FREE, AND WHENYOU LIVE ON A FIXED INCOME ANYTHING YOU GET FOR FREE IS AWSOME.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax works well TurboTax helped with each step to make filing taxes much easier.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax has worked for me for quite a few years I have used TT for quite a few years and it works great. Very easy to use.
Date published: 2021-04-15
Rated 4 out of 5 by from Always reliable Dependable and reliable format and user-friendly, annually
Date published: 2021-04-15
Rated 4 out of 5 by from AWSOME WAS SO FAST AND I LIKED HOW THEY HELPED ME WITH MY TAX
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax is useable and no real customer service. Downloaded software from Intuit. Couldn't get software to load past the update screen. took at least 10 attempts to get something useable. Filled out Fed and State returns. Fed Efile competed without problem. When I went to E-file state the software would not process payment. After at least 10 attempts I printed and mailed my state return. I will not use TurboTax next year. i don"t need the hassle.
Date published: 2021-04-15
Rated 4 out of 5 by from The best way to do taxes fast and prompt response with knowledgeable and extremely helpful advisors. Very effective, efficient and professional support and interactions. The live support is very much appreciated. The software and screen experience is slightly more cumbersome than in previous years. Overall, the best way to prepare taxes if doing so by oneself.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use Turbo Tax save my money and save my time. I can work on it by myself.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax was Easy. Easy and had additional information if needed and went quickly when you prep prior.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5143