TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Never disappointed I have been using Turbo Tax for decades now and I have never been disappointed. There were times when I needed the extra help, and they were there to help! I highly recommend Turbo Tax.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax helps you get the job done continuously! Helps you keep track of you and your changes yearly!
Date published: 2022-03-12
Rated 5 out of 5 by from Best tax filling service ever! Working with Tysa was such a wonderful experience. Although I had relied on expensive firms for years to do my filing, given my complex investments portfolio, TurboTax Premier's service is unmatched. Tysa was so knowledgeable and fun to work with that I looked forward to chatting with her. I appreciate the attention to detail and customer obsession. Thank you so much, Tysa!
Date published: 2022-03-12
Rated 5 out of 5 by from Great service. Good experience! Debra answered all my questions. thanks,
Date published: 2022-03-12
Rated 5 out of 5 by from excellent tool Easy to navigate. Great tool. I will recommend to family
Date published: 2022-03-12
Rated 5 out of 5 by from Quick, easy, and accurate! Filing on my own was super easy and quick. I highly recommend it to everyone.
Date published: 2022-03-12
Rated 3 out of 5 by from Had problems this time. Usually a 5 star rating. Form 1116, Schedule B was not ready when I was ready to file. I asked to receive notification when it was ready, and did receive notification. HOWEVER, Form 1116 was ready, but not Schedule B. Finally, Schedule B seemed to be ready today since I had to do an update of TurboTax, and I also then ran my Federal and State Reviews, which showed that there were no errors. BUT, when I tried to transmit electronically, the transmission failed and stated that I needed to attach the missing schedule. So I went back to update the Foreign tax credit part of my inputs, not really changing anything, but just going through the Foreign tax credit part again. Then I ran error check. All seemed OK again. Then tried to transmit, THIS TIME TurboTax said I need to update TurboTax once again, even though I had done so 40 minutes earlier. This second update took 5 minutes (first took 10 minutes). Then I tried transmitting again. Finally, success, I THINK.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is funny They were easy to use and funny when asked about how are we doing so realistic
Date published: 2022-03-12
Rated 5 out of 5 by from Ty turbo tax Awesome and easy to use...don't change anything....
Date published: 2022-03-12
Rated 5 out of 5 by from turbo tax is thorough Basically easy to use with the step by step approach. Sometimes repetitive but just being thorough. The format of the pages is good.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5091
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Never disappointed I have been using Turbo Tax for decades now and I have never been disappointed. There were times when I needed the extra help, and they were there to help! I highly recommend Turbo Tax.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax helps you get the job done continuously! Helps you keep track of you and your changes yearly!
Date published: 2022-03-12
Rated 5 out of 5 by from Best tax filling service ever! Working with Tysa was such a wonderful experience. Although I had relied on expensive firms for years to do my filing, given my complex investments portfolio, TurboTax Premier's service is unmatched. Tysa was so knowledgeable and fun to work with that I looked forward to chatting with her. I appreciate the attention to detail and customer obsession. Thank you so much, Tysa!
Date published: 2022-03-12
Rated 5 out of 5 by from Great service. Good experience! Debra answered all my questions. thanks,
Date published: 2022-03-12
Rated 5 out of 5 by from excellent tool Easy to navigate. Great tool. I will recommend to family
Date published: 2022-03-12
Rated 5 out of 5 by from Quick, easy, and accurate! Filing on my own was super easy and quick. I highly recommend it to everyone.
Date published: 2022-03-12
Rated 3 out of 5 by from Had problems this time. Usually a 5 star rating. Form 1116, Schedule B was not ready when I was ready to file. I asked to receive notification when it was ready, and did receive notification. HOWEVER, Form 1116 was ready, but not Schedule B. Finally, Schedule B seemed to be ready today since I had to do an update of TurboTax, and I also then ran my Federal and State Reviews, which showed that there were no errors. BUT, when I tried to transmit electronically, the transmission failed and stated that I needed to attach the missing schedule. So I went back to update the Foreign tax credit part of my inputs, not really changing anything, but just going through the Foreign tax credit part again. Then I ran error check. All seemed OK again. Then tried to transmit, THIS TIME TurboTax said I need to update TurboTax once again, even though I had done so 40 minutes earlier. This second update took 5 minutes (first took 10 minutes). Then I tried transmitting again. Finally, success, I THINK.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is funny They were easy to use and funny when asked about how are we doing so realistic
Date published: 2022-03-12
Rated 5 out of 5 by from Ty turbo tax Awesome and easy to use...don't change anything....
Date published: 2022-03-12
Rated 5 out of 5 by from turbo tax is thorough Basically easy to use with the step by step approach. Sometimes repetitive but just being thorough. The format of the pages is good.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5091