TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Love turbo tax It was very pleasant as always. I’ve used turbo tax for already 10 years. Always great
Date published: 2022-03-12
Rated 3 out of 5 by from Good value for Return User; Difficult for Beginner Good value for experienced self-filer mostly due to import prior year forms. Best for repeat filer to enter typical data directly in recurring forms. Q&A covers many possible tax issues, but overly verbose for beginner; needs far better explanations without taxation jargon. IRS forms and Instructions are far superior to TurboTax explanations. Too many instances of revisiting same topics within different sections, which can confuse beginner user. Needs improvement reducing extraneous topics for experienced, returning filer. Lacks any Planning for Next Year guidance or estimations; simply providing 1040-ES forms is unsatisfactory. Overall, appears TurboTax keeps reusing acceptable software, but without improving meaningful specific explanations, reducing revisiting topics, and skipping extraneous issues.
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Super Easy to use, and great guidance to submit your taxes.
Date published: 2022-03-12
Rated 1 out of 5 by from Unable to electronically transmit returns I am unable to electronically transmit returns to either federal or state. Printed fed returns to mail, but no option for the state of AZ, as software will not print because state requires electronic transmission. Wasted $55 for state application. This 2021 version is the worst version.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is awesome Easy to use, they do a great job and are very friendly.
Date published: 2022-03-12
Rated 4 out of 5 by from A bit confusing I was so fused on my 1099 input. But I think I got it right
Date published: 2022-03-12
Rated 5 out of 5 by from The Boom Tax service TurboTax This was my first time using them and i love it it was simple and easy . My live rep was nice and sweet and clam and help me a lot
Date published: 2022-03-12
Rated 3 out of 5 by from Little Disappointed I really enjoy using Turbo Tax every year and it was always a free file option. I was not to happy that you removed your product from the free file. When I first started my return I thought it said that it would cost 39.99 I didn't do any upgrades and when I got to the end it charged me 54 dollars plus tax. I this that you should still offer a free version for simple returns
Date published: 2022-03-12
Rated 5 out of 5 by from TT started doing my own taxes with turbo tax, a very good experience
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax makes filing much easier. I find it most helpful with all of the tips and explanations offered along the way.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5046
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax It was very pleasant as always. I’ve used turbo tax for already 10 years. Always great
Date published: 2022-03-12
Rated 3 out of 5 by from Good value for Return User; Difficult for Beginner Good value for experienced self-filer mostly due to import prior year forms. Best for repeat filer to enter typical data directly in recurring forms. Q&A covers many possible tax issues, but overly verbose for beginner; needs far better explanations without taxation jargon. IRS forms and Instructions are far superior to TurboTax explanations. Too many instances of revisiting same topics within different sections, which can confuse beginner user. Needs improvement reducing extraneous topics for experienced, returning filer. Lacks any Planning for Next Year guidance or estimations; simply providing 1040-ES forms is unsatisfactory. Overall, appears TurboTax keeps reusing acceptable software, but without improving meaningful specific explanations, reducing revisiting topics, and skipping extraneous issues.
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Super Easy to use, and great guidance to submit your taxes.
Date published: 2022-03-12
Rated 1 out of 5 by from Unable to electronically transmit returns I am unable to electronically transmit returns to either federal or state. Printed fed returns to mail, but no option for the state of AZ, as software will not print because state requires electronic transmission. Wasted $55 for state application. This 2021 version is the worst version.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is awesome Easy to use, they do a great job and are very friendly.
Date published: 2022-03-12
Rated 4 out of 5 by from A bit confusing I was so fused on my 1099 input. But I think I got it right
Date published: 2022-03-12
Rated 5 out of 5 by from The Boom Tax service TurboTax This was my first time using them and i love it it was simple and easy . My live rep was nice and sweet and clam and help me a lot
Date published: 2022-03-12
Rated 3 out of 5 by from Little Disappointed I really enjoy using Turbo Tax every year and it was always a free file option. I was not to happy that you removed your product from the free file. When I first started my return I thought it said that it would cost 39.99 I didn't do any upgrades and when I got to the end it charged me 54 dollars plus tax. I this that you should still offer a free version for simple returns
Date published: 2022-03-12
Rated 5 out of 5 by from TT started doing my own taxes with turbo tax, a very good experience
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax makes filing much easier. I find it most helpful with all of the tips and explanations offered along the way.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5046