TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Happy I would use TurboTax services again. I’m happy with the results.
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax is great! Yasmeen was Amazing! Very helpful. I will definitely be using turbo tax next year.
Date published: 2022-03-06
Rated 5 out of 5 by from quick and easy Never had a problem. Took me about 8 minutes to finish federal and state.
Date published: 2022-03-06
Rated 4 out of 5 by from TurboTax is good It was a good expeirence. The advisors are pretty good at providing assistance. I wish that their system identified military personnel from their W2s and automatically applied the discout.
Date published: 2022-03-06
Rated 1 out of 5 by from Sneaky, Underhanded Fee The $40 fee to deduct the turbotax cost from my refund was not disclosed until the very end of the process (instead of when the option is selected). I almost missed it before it was too late to go back and pay with a card. This is clearly an intentionally deceptive design. The only reason for a design like this is that turbotax is actively trying to trick its own customers into paying more. Please fix this and do better.
Date published: 2022-03-06
Rated 4 out of 5 by from First time, seems easy. Just about everything went smoothly. Had a few questions that were answered. I'll wait and see how I did from IRS's point of view
Date published: 2022-03-06
Rated 5 out of 5 by from Very informative and easy! Easy and quick! Just make sure client ale to be reached when needed!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is up to date This year I could not get Turbo Tax to find and download my previous years return even though it was properly filed on an external drive. This caused a lot of unnecessary typing. I have used TurboTax for the past 20+ years for both my business and personal taxes I am now retired.
Date published: 2022-03-06
Rated 5 out of 5 by from Overall good experience! The first person I spoke to was not very helpful--the 2nd person I spoke to was Excellent
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax was easy the person that helped me was great and patient. quick and easy access to her.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5046
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Happy I would use TurboTax services again. I’m happy with the results.
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax is great! Yasmeen was Amazing! Very helpful. I will definitely be using turbo tax next year.
Date published: 2022-03-06
Rated 5 out of 5 by from quick and easy Never had a problem. Took me about 8 minutes to finish federal and state.
Date published: 2022-03-06
Rated 4 out of 5 by from TurboTax is good It was a good expeirence. The advisors are pretty good at providing assistance. I wish that their system identified military personnel from their W2s and automatically applied the discout.
Date published: 2022-03-06
Rated 1 out of 5 by from Sneaky, Underhanded Fee The $40 fee to deduct the turbotax cost from my refund was not disclosed until the very end of the process (instead of when the option is selected). I almost missed it before it was too late to go back and pay with a card. This is clearly an intentionally deceptive design. The only reason for a design like this is that turbotax is actively trying to trick its own customers into paying more. Please fix this and do better.
Date published: 2022-03-06
Rated 4 out of 5 by from First time, seems easy. Just about everything went smoothly. Had a few questions that were answered. I'll wait and see how I did from IRS's point of view
Date published: 2022-03-06
Rated 5 out of 5 by from Very informative and easy! Easy and quick! Just make sure client ale to be reached when needed!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is up to date This year I could not get Turbo Tax to find and download my previous years return even though it was properly filed on an external drive. This caused a lot of unnecessary typing. I have used TurboTax for the past 20+ years for both my business and personal taxes I am now retired.
Date published: 2022-03-06
Rated 5 out of 5 by from Overall good experience! The first person I spoke to was not very helpful--the 2nd person I spoke to was Excellent
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax was easy the person that helped me was great and patient. quick and easy access to her.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5046