TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Turbo Tax is not great They do not warm you when there will be extra fees. for example choosing to pay for premier turbo tax with you federal refund. Then when it's time to review there is no button to click that you can change it.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is fast Was able to get prof help at a quick pace at a cheap price
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is my go to Easy to navigate the site. I love all the explanations if you are unsure about a section.
Date published: 2022-03-13
Rated 5 out of 5 by from Anxiety-Free Service! I was honestly a little afraid of my taxes this year. I'd been "fired" from my CPA for being difficult and so I jumped into TurboTax thinking it wouldn't be able to handle my complex situation, yet here I sit satisfied. I had at least three complex situations and used the capability to ask an agent (via Live Chat), which resulted in (hopefully) getting it all right!
Date published: 2022-03-13
Rated 3 out of 5 by from Challenges - lack of specific help Spent hours trying to figure out how to deal with a Section 179 carry forward. Turbo tax is very unclear.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is awesome. It was great! Really liked the help I was given from the TurboTax Experts!
Date published: 2022-03-13
Rated 5 out of 5 by from Really just a life saver I had a CPA do my taxes in the past.. After sending him the requested forms from quick books, I finally realized he was just transferring the info, number for number, straight into Turbo tax. Bought the software and saved $2500.00 a year since.
Date published: 2022-03-13
Rated 5 out of 5 by from I can do this with Turbo Tax! I am not a an accountant and with Turbo Tax I can file my own taxes! Turbo Tax Accountants are very helpful as well as all the helps along the way. I've filed six years with Turbo Tax and am obviously happy with their system
Date published: 2022-03-13
Rated 5 out of 5 by from TURBOTAX IS AMAZING GREAT EXPERIENCE! Definitely recommend to anyone looking for professional assistance with taxes.
Date published: 2022-03-13
Rated 5 out of 5 by from Great experience Used live expert Carla and she was great. Answered all my questions
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4941
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax is not great They do not warm you when there will be extra fees. for example choosing to pay for premier turbo tax with you federal refund. Then when it's time to review there is no button to click that you can change it.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is fast Was able to get prof help at a quick pace at a cheap price
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is my go to Easy to navigate the site. I love all the explanations if you are unsure about a section.
Date published: 2022-03-13
Rated 5 out of 5 by from Anxiety-Free Service! I was honestly a little afraid of my taxes this year. I'd been "fired" from my CPA for being difficult and so I jumped into TurboTax thinking it wouldn't be able to handle my complex situation, yet here I sit satisfied. I had at least three complex situations and used the capability to ask an agent (via Live Chat), which resulted in (hopefully) getting it all right!
Date published: 2022-03-13
Rated 3 out of 5 by from Challenges - lack of specific help Spent hours trying to figure out how to deal with a Section 179 carry forward. Turbo tax is very unclear.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is awesome. It was great! Really liked the help I was given from the TurboTax Experts!
Date published: 2022-03-13
Rated 5 out of 5 by from Really just a life saver I had a CPA do my taxes in the past.. After sending him the requested forms from quick books, I finally realized he was just transferring the info, number for number, straight into Turbo tax. Bought the software and saved $2500.00 a year since.
Date published: 2022-03-13
Rated 5 out of 5 by from I can do this with Turbo Tax! I am not a an accountant and with Turbo Tax I can file my own taxes! Turbo Tax Accountants are very helpful as well as all the helps along the way. I've filed six years with Turbo Tax and am obviously happy with their system
Date published: 2022-03-13
Rated 5 out of 5 by from TURBOTAX IS AMAZING GREAT EXPERIENCE! Definitely recommend to anyone looking for professional assistance with taxes.
Date published: 2022-03-13
Rated 5 out of 5 by from Great experience Used live expert Carla and she was great. Answered all my questions
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4941