TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Some problems with Turbo Tax I had problems with 1099-Misc forms. My 1099-Misc was for royalties, not a business. I had initially entered information in the business section, not the rental and royalties section which delayed matters considerably. I also thought that the user interface was awkward at times. This was especially true when looking at the forms and then trying to get back to entering data. Also, all my information from a single brokerage did not enter. Not sure if this was a TurboTax or TIAA issue
Date published: 2022-03-08
Rated 5 out of 5 by from thumbs up had some problems folks did best to help worked everything out
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax makes it easy to file your taxes. I like that it is completely free to file, and easy to understand.
Date published: 2022-03-08
Rated 5 out of 5 by from Still the Best Once again have enjoyed using Turbo Tax. Walking through each step ensures that we are not missing anything.
Date published: 2022-03-08
Rated 5 out of 5 by from Awesome service Everyone I spoke with was pleasant and helpful. Each guiding me along. Elizabeth is a hero in my opinion. I'm completely satisfied 100%
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax was really good 1st time user it was quick and effective i loved it
Date published: 2022-03-08
Rated 5 out of 5 by from Great Tax spftware I have been using Turbotax to file my returns for years and will continue to do so. There is not a better program out there. Easy to use and very user-friendly program. I tell everyone they should use this program if self-filing their taxes.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax I would recommend Roxanne has been great, she has answered all my questions, explained everything to me, and has been so kind.
Date published: 2022-03-08
Rated 5 out of 5 by from Easy Peasy Taxes Very clear and easy to use TTax. I tried 3 other methods but they all fall short Easy self guiding and verification as well as reminders
Date published: 2022-03-08
Rated 4 out of 5 by from Good but Needs some improvements Product does not transfer previous year 1099-R information such as Payer's ID number, name and address information to current 1099-R forms. This is also true for 1099 INT & DIV forms. Quicken retirement /pension + stock 1099 do not transfer very good. Most the time I have to reenter this information such as title name on 1099 form
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4909
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Some problems with Turbo Tax I had problems with 1099-Misc forms. My 1099-Misc was for royalties, not a business. I had initially entered information in the business section, not the rental and royalties section which delayed matters considerably. I also thought that the user interface was awkward at times. This was especially true when looking at the forms and then trying to get back to entering data. Also, all my information from a single brokerage did not enter. Not sure if this was a TurboTax or TIAA issue
Date published: 2022-03-08
Rated 5 out of 5 by from thumbs up had some problems folks did best to help worked everything out
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax makes it easy to file your taxes. I like that it is completely free to file, and easy to understand.
Date published: 2022-03-08
Rated 5 out of 5 by from Still the Best Once again have enjoyed using Turbo Tax. Walking through each step ensures that we are not missing anything.
Date published: 2022-03-08
Rated 5 out of 5 by from Awesome service Everyone I spoke with was pleasant and helpful. Each guiding me along. Elizabeth is a hero in my opinion. I'm completely satisfied 100%
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax was really good 1st time user it was quick and effective i loved it
Date published: 2022-03-08
Rated 5 out of 5 by from Great Tax spftware I have been using Turbotax to file my returns for years and will continue to do so. There is not a better program out there. Easy to use and very user-friendly program. I tell everyone they should use this program if self-filing their taxes.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax I would recommend Roxanne has been great, she has answered all my questions, explained everything to me, and has been so kind.
Date published: 2022-03-08
Rated 5 out of 5 by from Easy Peasy Taxes Very clear and easy to use TTax. I tried 3 other methods but they all fall short Easy self guiding and verification as well as reminders
Date published: 2022-03-08
Rated 4 out of 5 by from Good but Needs some improvements Product does not transfer previous year 1099-R information such as Payer's ID number, name and address information to current 1099-R forms. This is also true for 1099 INT & DIV forms. Quicken retirement /pension + stock 1099 do not transfer very good. Most the time I have to reenter this information such as title name on 1099 form
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4909